H-E-B

4.5
3681 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 12777 I 10 West in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
12777 I 10 West, San Antonio, TX
78230, United States

Hours

Reviews

4.5
3,681 reviews
5 stars
2,561
4 stars
709
3 stars
208
2 stars
66
1 star
137

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers reported issues with cleanliness, including sightings of roaches and dirty conditions.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.

Product Availability

Several customers noted that the store often runs out of popular items, leading to disappointment.

Store Layout

The unique layout of the store received mixed reviews; some found it confusing while others appreciated its brightness and organization.

Selection Variety

Customers generally appreciated the wide selection of products, including fresh produce and specialty items.
  • TN
    Taides Nieves
    Nov 17, 2025
    5.0
    Excelente 👌
  • AG
    Amanda Garcia
    Nov 7, 2025
    5.0
    The bakery never disappoints!! Whoever the artist is you do a great job!!
  • KG
    Katie Lynn Gesch
    Oct 28, 2025
    5.0
    Best place for groceries hands down! Lucky to live in TEXAS where HEB takes such pride in providing for its community ❤️
  • CC
    Cassandra
    Oct 22, 2025
    1.0
    I’ll always hate how busy this location is. It doesn’t matter what day of the week or time it is, it’s always consistently packed. The aisles are also too small, so you’re constantly smushed. It’s a toss up on whether the employees are nice or mean to you lol. Anyways, this HEB has roaches. Me and my boyfriend found a roach trap behind one of the pastas. Disgusting.
  • MS
    Michael Stephens
    Oct 15, 2025
    5.0
    My favorite place to grocery shop. Friendly staff and I can always find what I need.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.