Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 5910 Babcock Rd in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
4,850 reviews
5 stars
3,464
4 stars
937
3 stars
246
2 stars
73
1 star
130
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the store for being clean and well-organized, although there were some complaints about specific areas like the bakery smelling unpleasant.
Customer Service
The staff received numerous compliments for being friendly and helpful, with several customers highlighting exceptional service from specific employees.
Product Quality
While many customers appreciated the freshness and variety of products, there were complaints about specific items, such as ready-made foods and bakery products.
Pricing
Customers generally found prices to be fair and competitive, with some noting great bargains and discounts available.
Checkout Experience
Some customers reported issues with the checkout process, including long waits and unprofessional behavior from staff, while others had positive experiences.
- JBJuan BettencourtNov 12, 20255.0Very friendly but when it comes to baggage your groceries they're very poorly. They throw everything and they don't want to double bag it and I already told so many times over and over and over to the managers and they don't fix the the issue. They should send those baggers to take a class cuz I don't know how to bag your groceries
- PHPilar HuizarNov 8, 20255.0They arre always in s great mood to help you out and the got the extra mile with no complaints. They made me feel family.
- XOXavier OrtizNov 6, 20251.0Today, got out of hospital after a 4 day stay. Went to drive thru to pick up prescription. Spoke to Roy who seemed unresponsive and put out. Tried to explain Good RX discount and he was non responsive trying to get me to pay. I said "you seem your like in a bad mood roy" and his response was "it happens sometimes". I was forced to walk in and talk to manager and get my prescription with discount. Pretty unprofessional and no empathy.
- TGTulasi GautamNov 3, 20251.0The quality control for hygiene and safety appears to be diminishing at the H-E-B on Babcock Road. On November 2, 2025, I purchased a Ham Muenster Torta Sandwich which, upon inspection, contained a layer of paper along with the cheese. I nearly choked after taking a bite and discovering the foreign object within the layers. I have been a loyal H-E-B customer for over seven years, but this serious lapse in quality has made me reconsider my future patronage.
- SAshabb aOct 22, 20251.0I brought HEB Meal Simple Wedge Fries small today. I was tearing the sticky paper before I even open the container There was a fly inside. Y'all need to be careful. This was my 1st and last time buying any ready foodvat HEB .I called the manager,was told that happens a lot. That means they have flies flying around food they are preparing. I'm not buying anything else not from the deli to the ready made food. I only paid $2.42 thank God it wasn't more ! If they flies flying around that bad they must be everywhere.What ever you do please look real close and make sure there's no fly in it ! I usually shop at the commissary at ft. Sam army base. Heb is steady going down here. They just put anything out for people to buy. I'm not even going to buy anything else from the bakery no telling what fly,bugs or hair is baked up in it !!!! 😲 Terrible
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours of the H-E-B store at 5910 Babcock Rd?
The H-E-B store at 5910 Babcock Rd is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer grocery pickup and delivery services?
Yes, this H-E-B offers curbside pickup, delivery, and same-day delivery services for customer convenience.
Where can I find deals and weekly ads for the Babcock H-E-B in San Antonio?
You can find weekly deals and more in this week's ad at https://www.heb.com/weekly-ads/weekly-deals/618.
What types of products does the H-E-B store at Babcock Rd offer?
This H-E-B offers a wide range of products including Food & Drinks, Home and Kitchen, Health & Beauty, Baby & Toys, Flowers, Outdoors & Sports, and Office & School supplies.
Which payment methods are accepted at the H-E-B on Babcock Rd?
Payments accepted include American Express, Apple Pay, Android Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does the H-E-B store provide accessibility features for customers with disabilities?
Yes, this H-E-B has wheelchair accessible entrances and parking, as well as public restrooms.
Is there a pharmacy at or near the H-E-B on Babcock Rd?
Yes, there is an H-E-B Pharmacy located nearby to serve your pharmacy needs.
Are there convenient financial services near the H-E-B store?
Yes, nearby you will find River City Federal Credit Union, as well as Coinme and Coin Cloud DCM ATMs and currency exchange services.
What nearby food options are available if I want to grab a bite before or after shopping at H-E-B Babcock?
Yaghi's New York Pizzeria is a nearby Italian restaurant offering pizza and other dishes to enjoy around your grocery trip.
Can I easily access mobile phone services close to the H-E-B store at Babcock Rd?
Yes, you can visit mobile phone stores such as T-Mobile and electronics stores like RadioShack nearby for your mobile phone and electronics needs.