H-E-B

4.3
3773 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 721 Castroville Rd in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
721 Castroville Rd, San Antonio, TX
78237, United States

Hours

Reviews

4.3
3,773 reviews
5 stars
2,349
4 stars
727
3 stars
314
2 stars
129
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers reported friendly and helpful staff, with some standout employees receiving specific praise.

Cleanliness

Many reviews noted that the store was clean and well-organized, although some customers reported issues with the condition of certain areas.

Product Quality

Several customers expressed concerns about expired or spoiled products, particularly in the meat and produce sections.

Store Condition

Feedback indicated that the store appears old and in need of remodeling, with some customers feeling it is neglected compared to other locations.

Shopping Experience

Customers appreciated the ease of finding items and the overall shopping experience, though some mentioned long lines and congestion.
  • EO
    Ermalinda Olivares
    Nov 13, 2025
    5.0
    Parking is very difficult
  • PL
    Paul Limon
    Nov 12, 2025
    5.0
    Very well organized staff does a great job in taking care of their customers
  • XL
    Xavier Lopez
    Oct 23, 2025
    4.0
    Pretty good shopping experience security always profiles me but I understand since I guess I dress "suspiciously" also applying for a job isn't it pretty straightforward tho
  • MJ
    Michael J
    Oct 16, 2025
    4.0
    Helpful staff, not congested, and easily find what you’re looking for. You may not wanna leave the store with everything you need in side, hum, I wonder if I could see if they got any room on the shelf for me👀
  • MR
    Mary Rodriguez
    Oct 16, 2025
    1.0
    Get a Gatorade & I asked 2 different Employees what aisle was it they gave me 2 different aisles I walked almost or a lot I walk with a Cane I'm a Disabled Veteran I should have asked one of UR employees 2 go & get 4 me Right 👍!!!!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.