Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 721 Castroville Rd in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
3,792 reviews
5 stars
2,361
4 stars
732
3 stars
314
2 stars
129
1 star
256
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised friendly and helpful employees, others reported rude service and poor attitudes, particularly in the pharmacy and at checkout.
Cleanliness
The store is generally reported as clean and organized, although some customers noted issues with the condition of the bathrooms and occasional unpleasant odors.
Product Quality
Several customers expressed concerns about expired or near-expired items, particularly in the meat and produce sections, indicating a need for better quality control.
Parking and Accessibility
Parking is frequently mentioned as a challenge, with comments about difficulty finding spaces and congestion, especially during busy times.
Curbside Service
Curbside pickup has received negative feedback due to frequent mistakes with orders and rude service from staff.
- MQMaria Q3 days ago4.0It's a small HEB but I like the location
- MCMichelle CastilloJan 4, 20261.0Damm this store location mostly ran out of everything I ordered for delivery it’s ridiculous and the person that be shopping for my food don’t know what it means when it says don’t substitute.
- LZLarry ZimmermanDec 26, 20255.0Used to be a Joskies but that was back in the day. It makes an excellent grocery store. And it's an H-E-B so it's got H-E-B stuff.
- JJJaimeDec 23, 20251.0Pharmacy they terrible don't care about the people always giving u bad attitude
- EREliseo RomeroDec 21, 20251.0It's a damn shame you hide your Ozarka water to sell heb brand water.Your greed sickens me!
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for the H-E-B store at 721 Castroville Rd in San Antonio?
The H-E-B store at 721 Castroville Rd operates daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup service?
Yes, this H-E-B location offers convenient curbside pickup service for your grocery needs.
What types of payment are accepted at H-E-B on Castroville Rd?
H-E-B accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does the H-E-B store sell organic products and prepared foods?
Yes, this H-E-B location sells organic products and also offers prepared foods for customers.
Is the H-E-B store at Las Palmas wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking to accommodate all customers.
Where can I find more information about H-E-B's sourcing for meat products?
H-E-B sources most of its meat products from Texas suppliers, with some from other parts of the USA, Canada, and Mexico, labeled by country of origin.
What nearby medical and dental services are available around H-E-B at 721 Castroville Rd?
Nearby medical and dental services include Methodist Family Health Center - Las Palmas, Dentistry for Children, The Smile Center, Fresenius Kidney Care, and DaVita Las Palmas Dialysis Center.
Are there financial services near the H-E-B store at Las Palmas?
Yes, nearby financial services include Coinme for currency exchange and ATMs such as HEB ATM and BB&T ATM.
What nearby retail and wireless stores are close to H-E-B on Castroville Rd?
Nearby retail stores include Metro by T-Mobile, Total Wireless, Cricket Wireless, Family Dollar, and Rent-A-Center for furniture and rentals.
What amenities does H-E-B provide for a convenient shopping experience?
H-E-B offers free Wi-Fi, public restrooms, wheelchair accessible entrances and parking, and does not require appointments for shopping.