Location.com logo
Brand Certified

H-E-B

4.6
(3370 reviews)

Business Details

(210) 479-4300
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 8503 NW Military Hwy in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
8503 NW Military Hwy, San Antonio, TX
78231, United States

Hours

Reviews

4.6
3,370 reviews
5 stars
2,623
4 stars
455
3 stars
128
2 stars
56
1 star
108

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for their helpfulness, while others are criticized for rudeness and lack of attention.

Product Variety

Customers appreciate the wide selection of products, including specialty items and fresh produce.

Cleanliness

The store is generally noted for its cleanliness, although there are occasional reports of unsanitary conditions.

Curbside Experience

Curbside service has received negative feedback regarding delays and issues with order accuracy.

Bakery Quality

The bakery is well-regarded for custom orders, but there are complaints about staff responsiveness.
  • IH
    Ira Hayes
    3 days ago
    1.0
    Had the cashier name kat young lady help me and my wife after scanning my items I had 2 items that I scanned tw she looked at me with evil eyes and attitude after correction were made you smurk with a bad attitude saying you people shouldn’t be here if you can’t learn to work these check outs my wife suffers from atristis and I’m a 100%disable veteran my back and legs are serverly injured from military we are up there in age respect the elders please especially being disabled And please don’t look down on us for being Chicanos management please help we shop alon HEB at least 3 times a week compassion for minorities and elderly disabled hope you can respond
  • MC
    Melissa Cortez
    Feb 21, 2026
    1.0
    I second the previous bakery customer service review (Titan Loyal). There’s rarely anyone available to take orders or answers questions at HEB Alon bakery. I also called a few times and the phone was picked up but no one spoke?!
  • SS
    Shelby Simmons
    Feb 15, 2026
    5.0
    They now have kid’s carts! They are the perfect size for my 4 yr. old and he loved every second!
  • TL
    Titan Loyal
    Feb 11, 2026
    1.0
    Bakery needs a front man to take orders. The bakery staff just ignores you and is rude.
  • MQ
    Miz Queue
    Feb 10, 2026
    5.0
    SOUTH TEXAS FRIENDLY PARTNERS WITH ABSOLUTELY 5 STAR TEAM SERVICES ⭐⭐⭐⭐⭐

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: