Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 5601 Bandera Road in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
6,653 reviews
5 stars
4,457
4 stars
1,334
3 stars
448
2 stars
165
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported poor interactions and long wait times.
Product Quality
Generally positive feedback on the freshness of produce and meats, though some complaints about specific items being spoiled or of low quality.
Curbside Pickup
Curbside service received mixed reviews; some customers had great experiences while others faced long waits and poor communication.
Store Cleanliness
Many customers noted the store's cleanliness and organization, contributing to a pleasant shopping experience.
Checkout Experience
Frequent complaints about long lines and insufficient cashiers during busy times, leading to frustration among shoppers.
- MPMario R. Perez2 days ago5.0MARKET PLACE ROCKS! Got ALL my TG Day I needed & THEY had it! ES TODO! Mario R Perez Executive Chef
- CBChristopher BarronNov 14, 20255.0I went into what I thought was a 15 or less item lane. It turned out to be a self checkout lane. I was on my lunch break I don't have time to do that. I'm sorry I was being a Karen. I'm editing the review.
- JJJDNov 9, 20254.0I went with Grandpa to pick up his medications. The lady was so nice and we were out of there within minutes. We'll be back.
- APAK PNov 1, 20251.0ATTENTION!!!! This is for HEB management or HR has to read this. I buy a big grocery almost every single time from this location. You was hiring a lot lazy people who are not welling to help customer packing grocery into the bag. I pay attention every single time that I buy a full cart grocery and they just walked away immediately and end up I have to put it all in the bag by myself. You dont pay lazy people to work in your business.
- CHCarrie HaynesOct 19, 20255.0This is one of my favorite HEBs as it is, but now it's my ABSOLUTE FAVORITE! On Wednesday 10/15/2025 I was going to get married at 2pm. I planned to get a pre-made arrangement for my bouquet, but didn't care for the ones that were pre-made. So I asked the lady at the counter, J-ME if I could pick some flowers out and have them arranged, she said yes. I picked out 5 flowers that I liked and J-ME arranged them in less than 10 minutes. One of the roses broke so she made a cute boutonniere for my fiancé. The bouquet was less than $30 and I was BEYOND pleased!!!!! Thank you HEB and J-ME!
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for the H-E-B located at 5601 Bandera Road?
The H-E-B at 5601 Bandera Road in San Antonio is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup for groceries?
Yes, this H-E-B location offers convenient curbside pickup services to make grocery shopping easier.
What payment options are accepted at this H-E-B store?
This H-E-B accepts various payment methods including American Express, Apple Pay, cash, credit cards, Discover, Mastercard, Samsung Pay, Visa, and contactless payments.
Where is this H-E-B store located?
It is located at 5601 Bandera Road, San Antonio, TX 78238, United States.
Does this H-E-B store sell organic and prepared food products?
Yes, the store sells organic products and also offers prepared food items for customers.
Is the H-E-B store wheelchair accessible and does it have public restrooms?
Yes, the store has wheelchair accessible entrance and parking, and it provides public restrooms.
Can customers use free Wi-Fi while shopping at H-E-B?
Yes, free Wi-Fi is available for customers within the store.
What are some nearby places of interest to H-E-B at 5601 Bandera Road?
Nearby places include Tellez Tamales & Barbacoa restaurant, Coin Cloud Bitcoin ATM, KeyMe Locksmiths, LA Fitness gym, and Flaming Bird by H-E-B restaurant.
How can nearby businesses like LA Fitness and Flaming Bird By H-E-B complement my visit to the H-E-B store?
After shopping at H-E-B, you can visit LA Fitness for a workout or enjoy a meal at Flaming Bird By H-E-B, both conveniently located nearby.
Are there any nearby services for mobile phone needs near the H-E-B?
Yes, nearby mobile phone stores include Metro by T-Mobile and Boost Mobile at 5601 Bandera Rd, providing convenient telecom services close to H-E-B.