Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 5601 Bandera Road in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
6,672 reviews
5 stars
4,471
4 stars
1,337
3 stars
451
2 stars
164
1 star
249
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about poor service in specific departments, particularly the bakery and curbside pickup.
Cleanliness
Most reviews highlighted the cleanliness of the store, with several customers specifically mentioning that the location was always clean.
Product Availability
Customers appreciated the wide selection of products and fresh produce, although some expressed frustration over the unavailability of certain items and inconsistent stock.
Curbside Experience
The curbside pickup service received mixed reviews, with some customers having positive experiences while others reported long wait times and poor communication.
Pricing
Many customers found the prices to be reasonable and competitive, often comparing favorably to other grocery stores.
- JHJames Henderson1 day ago4.0Restrooms could be a little cleaner but other than that, everything is in order wish there was more electric handicap buggies
- ZMZenno MartinezJan 3, 20265.0Great customer service great prices, friendly faces
- MCMichael ChapmanDec 30, 20255.0The H-E-B is top-notch customer service goes above and beyond what you expect out of a grocery store
- KGKen GrayDec 27, 20255.0Great food great service great time they even sell Cadbury chocolate
- MHMelissa HancockDec 25, 20255.0I want to thank y'all. Today was really frustrating, and it all came to a head when in the last minute hustle, a family member and I accidentally both bought a prime rib roast. I said I'd return mine but after a day of running all over town, I'd lost the receipt. I had sent my husband to refund it so we can get the other stuff we needed. I didn't know they were only at certain stores and when my husband called me that we might not be able to return it, that was kind of the last thing that overwhelmed me. But y'all were so great because y'all were willing to do it on store credit which is fine because we spend all our money at HEB anyway. Honestly, I don't think any other store would have done that. I would have just been out of luck. I just want to tell you that for somebody that always has a hard time during this time of year, y'all were a bright spot.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for the H-E-B located at 5601 Bandera Road?
The H-E-B at 5601 Bandera Road in San Antonio is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup for groceries?
Yes, this H-E-B location offers convenient curbside pickup services to make grocery shopping easier.
What payment options are accepted at this H-E-B store?
This H-E-B accepts various payment methods including American Express, Apple Pay, cash, credit cards, Discover, Mastercard, Samsung Pay, Visa, and contactless payments.
Where is this H-E-B store located?
It is located at 5601 Bandera Road, San Antonio, TX 78238, United States.
Does this H-E-B store sell organic and prepared food products?
Yes, the store sells organic products and also offers prepared food items for customers.
Is the H-E-B store wheelchair accessible and does it have public restrooms?
Yes, the store has wheelchair accessible entrance and parking, and it provides public restrooms.
Can customers use free Wi-Fi while shopping at H-E-B?
Yes, free Wi-Fi is available for customers within the store.
What are some nearby places of interest to H-E-B at 5601 Bandera Road?
Nearby places include Tellez Tamales & Barbacoa restaurant, Coin Cloud Bitcoin ATM, KeyMe Locksmiths, LA Fitness gym, and Flaming Bird by H-E-B restaurant.
How can nearby businesses like LA Fitness and Flaming Bird By H-E-B complement my visit to the H-E-B store?
After shopping at H-E-B, you can visit LA Fitness for a workout or enjoy a meal at Flaming Bird By H-E-B, both conveniently located nearby.
Are there any nearby services for mobile phone needs near the H-E-B?
Yes, nearby mobile phone stores include Metro by T-Mobile and Boost Mobile at 5601 Bandera Rd, providing convenient telecom services close to H-E-B.