Business Details
5601 Bandera Road, San Antonio, TX
78238, United States
Certified by H-E-B • Mar 01, 2026
(210) 647-2700
Certified by H-E-B • Mar 01, 2026
https://www.heb.com
Certified by H-E-B • Mar 01, 2026
About
Certified by H-E-B • Mar 01, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 5601 Bandera Road in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Mar 01, 2026
Hours
Certified by H-E-B • Mar 01, 2026
Reviews
4.4
6,620 reviews
5 stars
4,438
4 stars
1,325
3 stars
449
2 stars
163
1 star
245
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service, with some praising friendly staff while others report poor experiences, particularly in the bakery and during curbside pickup.
Cleanliness
Most customers noted that the store is clean and well-maintained, although some mentioned that restrooms could be cleaner.
Product Availability
Customers appreciate the variety and freshness of products, but some expressed frustration over the unavailability of specific items and inconsistent stock.
Curbside Experience
Curbside pickup received negative feedback for delays and lack of communication, with some customers feeling frustrated by the service.
Store Environment
The store is generally described as busy and crowded, which can lead to long wait times and difficulty navigating.
- FXFrank X4 days ago1.0Bought a salad and bit into a black olive with the whole pit in it! Nearly broke my molars? So angry and aggravated. Ugh...
- LMLeo James MuñizFeb 22, 20261.0How can they say low price when there the only grocery store here in San Antonio. They don't even match price with Walmart cause they don't conceder them a grocery store so they won't have to lower the price.
- KAKiara AvilesFeb 4, 20265.0The best HEB in Texas is in San Antonio on Bandera rd and 410. They’re always quick to scan and friendly bakers and deli employees. Curbside is also fast and parking lot is clean. Thank you, it’s always such a good experience coming here
- BABenjamin AveryFeb 3, 20263.0They dont got rotisserie chickens after 830-9pm. Went there for one. They didnt have one..... not happy about it, they should make extras for late night and or have them preseasoned or chilled to warm up at home
- PRP RJan 20, 20261.0Horrible customer service, this is the closest one to me but I would rather spend another 25 or 25 minutes for the next one. Already been more than 3-5 attempts - Same attitude. No matter who's the cashier or the staff working, they look at you like you're bothering them. What's more upsetting is I get that they have to go fast when checking you out, but they'll grab the produce or items you carefully selected and just throw them pass the scan. Disregarding the items coming out of the bag or getting mishandled or damaged. Every single time, there's nobody to help bagging so they're just throwing things on top of each other. Staring at you for not going fast at bagging the items. Or worst when finally done scanning and throwing your things. The help with the bagging but mix produce with cleaning supplies or dairy with protein like beef or chicken. Obviously never a manager or supervisor up in the front to talk to, have to play "where's Waldo" to find them.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for the H-E-B located at 5601 Bandera Road?
The H-E-B at 5601 Bandera Road in San Antonio is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup for groceries?
Yes, this H-E-B location offers convenient curbside pickup services to make grocery shopping easier.
What payment options are accepted at this H-E-B store?
This H-E-B accepts various payment methods including American Express, Apple Pay, cash, credit cards, Discover, Mastercard, Samsung Pay, Visa, and contactless payments.
Where is this H-E-B store located?
It is located at 5601 Bandera Road, San Antonio, TX 78238, United States.
Does this H-E-B store sell organic and prepared food products?
Yes, the store sells organic products and also offers prepared food items for customers.
Is the H-E-B store wheelchair accessible and does it have public restrooms?
Yes, the store has wheelchair accessible entrance and parking, and it provides public restrooms.
Can customers use free Wi-Fi while shopping at H-E-B?
Yes, free Wi-Fi is available for customers within the store.
What are some nearby places of interest to H-E-B at 5601 Bandera Road?
Nearby places include Tellez Tamales & Barbacoa restaurant, Coin Cloud Bitcoin ATM, KeyMe Locksmiths, LA Fitness gym, and Flaming Bird by H-E-B restaurant.
How can nearby businesses like LA Fitness and Flaming Bird By H-E-B complement my visit to the H-E-B store?
After shopping at H-E-B, you can visit LA Fitness for a workout or enjoy a meal at Flaming Bird By H-E-B, both conveniently located nearby.
Are there any nearby services for mobile phone needs near the H-E-B?
Yes, nearby mobile phone stores include Metro by T-Mobile and Boost Mobile at 5601 Bandera Rd, providing convenient telecom services close to H-E-B.
Brand Certified Facts from H-E-B
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Certified March 01, 2026Yext Knowledge Graph
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