H-E-B

4.2
3512 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 1015 S WW White Road in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
1015 S WW White Road, San Antonio, TX
78220, United States

Hours

Reviews

4.2
3,512 reviews
5 stars
2,061
4 stars
740
3 stars
390
2 stars
133
1 star
188

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported negative experiences with specific employees.

Curbside Pickup Issues

Frequent complaints about curbside parking being misused by regular shoppers, causing frustration for those using the service.

Store Cleanliness

Overall, the store is described as clean and well-organized, contributing to a pleasant shopping experience.

Product Availability

Customers appreciate the variety of products available, but some noted limited selections compared to other locations.

Parking Problems

Parking is often described as cramped and poorly structured, leading to difficulties for customers.
  • KK
    Kitty
    Nov 14, 2025
    1.0
    The cashier (Guatalupa) forgot to pack serval items in my shopping cart and when I got home I called and the manager said to bring in three forms of I.D. and the receipt from the day . I explained to her that I haven't driven in twenty five years and I had no reason to apply for one. She stated that I was out of luck. Billion dollar company..
  • KS
    K Simmons
    Nov 12, 2025
    5.0
    Very busy store but well stock and work get in out as fast as possible
  • GR
    Glenda Rodriguez
    Nov 10, 2025
    5.0
    Siempre es agradable ir esta tienda
  • DR
    Diane Reynoso
    Nov 10, 2025
    5.0
    Great friendly fast service.
  • EH
    Emily Huerta
    Nov 7, 2025
    4.0
    Everyone is Super nice .but my main complaint is their isn’t any parking even for handicapped people, 1 day I was riding the drivable scooters only because I had a seizure and someone gave me an ugly look and said I’m too young and I should just be walking saying I’m being lazy

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.