Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 11551 West Ave in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
3,086 reviews
5 stars
2,070
4 stars
599
3 stars
219
2 stars
82
1 star
116
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praise the friendly staff, others report rude interactions and unhelpful service.
Curbside Experience
Several customers expressed frustration with the curbside service, citing long wait times and issues with order fulfillment.
Cleanliness and Variety
The store is generally noted for its cleanliness and variety of products, although some customers mentioned limited stock on certain items.
Produce Quality
Customers frequently compliment the freshness and quality of the produce, although there are occasional complaints about specific items being out of stock.
- SSSan Juanita Sánchez6 days ago5.0I’m love buying my grseries at heb so getting delivered
- MGMaria De lSocorro GonzalesDec 18, 20255.0Love H E B
- DCDestiny ChapaNov 15, 20251.0I waited there since 11:15 my order was at 11:30, guess who was there till 11:45.?!? They gave everyone else their order every car that came after me but never mine mind you I had 7 items I ordered earlier that day around 7 am so I can get my day started with my kids and cook and clean and I couldn’t even do that , this is the WORST heb and it’s sad I have to drive further now to a different heb when this one is literally right here not even 5 mins away from my house. do better!! HIRE MORE PEOPLE OR SCHEDULE MORE PEOPLE FOR CURBSIDE TALKING ABOUT WE RUNNING BEHIND BUT THEY GOT EVERY CAR AFTER ME AFTER I CHECKED IN THINKING MAYBE ITS CAUSE I CHECKED IN EARLY BUT NO EVEN CARS AFTER 11:30 THAT PULLED UP WERE SERVED BEFORE ME!!! WHATS THE POINT OF CURBSIDE IF ITS NOT FAST AND EASY SERVICE?!? I COULDVE SHOPPED THOSE ITEMS MYSELF AND LEFT SOONER THAN USING YOUR CURBSIDE I LEARNED MY LESSON ILL NEVER COME HERE AGAIN I WILL GO TO THE ALON FROM NOW ON AND DEAL WITH THEM!!
- SGStephen GleichOct 22, 20255.0H.E.B always has what I need. The staff is always friendly.
- JSJJ SipesOct 21, 20255.0West av. n Blanca HEB is hands down my Favorite grocery store Period most Amazing staff Excellent store Manager You feel like Family!!!👊🙌👊
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the regular store hours for H-E-B at Blanco and West Ave in San Antonio?
The store is open daily from 6:00 AM to 11:00 PM.
What are the pickup hours for curbside pickup at this H-E-B location?
Curbside pickup is available from 7:00 AM to 7:00 PM every day of the week.
Does H-E-B at Blanco and West Ave provide curbside pickup services?
Yes, this H-E-B location offers convenient curbside pickup.
What payment methods are accepted at H-E-B on West Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does the H-E-B store have wheelchair accessible entrance and parking?
Yes, the store offers wheelchair accessible entrances and parking.
Is there free Wi-Fi available inside the H-E-B store?
Yes, the store provides free Wi-Fi access to customers.
Where can I find information about the COVID-19 vaccine from H-E-B?
Please visit https://vaccine.heb.com/ for the latest news, current vaccine phases, and answers to frequently asked questions.
Where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats primarily from Texas suppliers, ranchers, and farmers, with some products from other US states, Canada, and Mexico, clearly labeled with the country of origin.
What nearby places can I visit after shopping at H-E-B Blanco and West Ave?
You can visit nearby places like Black Rock Coffee Bar for a coffee, Little Caesars Pizza for a quick meal, or Martha's Hair Studio if you want to freshen up your look.
Are there convenient payment and money services near H-E-B on West Ave?
Yes, nearby you will find Western Union for money transfers, HEB ATM and Margo Bitcoin ATM for cash access, and ACE Cash Express for financial services.
Can I find entertainment or rental services close to this H-E-B location?
Yes, Redbox rental kiosks are nearby for movies and games rental, and ecoATM is available for vending machine services.