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H-E-B

4.4
(3091 reviews)

Business Details

(210) 340-7976
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 11551 West Ave in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
11551 West Ave, San Antonio, TX
78213, United States

Hours

Reviews

4.4
3,091 reviews
5 stars
2,076
4 stars
598
3 stars
220
2 stars
82
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praise friendly staff, others report rude interactions and unhelpful service.

Product Availability

Several customers noted issues with product availability, including frequent out-of-stock items and limited selection compared to other locations.

Cleanliness

The store is generally reported as clean and well-maintained, contributing positively to the shopping experience.

Curbside Experience

Curbside service has received criticism for delays and inefficiencies, with some customers expressing frustration over long wait times.

Pricing

Customers have mixed feelings about pricing, with some finding it reasonable while others feel it has become more expensive.
  • PS
    Patrick S
    Feb 4, 2026
    3.0
    Pretty hood. Poor selections. Nice homes in the area but they keep the selections to things for lower income folks.
  • FR
    Flais Robin
    Jan 25, 2026
    5.0
    Me encanta la calidad de todos los productos de HEB. El personal es muy gamble y siempre dispuestos a ayudar. Gracias!
  • RR
    Robert
    Jan 20, 2026
    5.0
    Great store
  • SS
    San Juanita Sánchez
    Jan 6, 2026
    5.0
    I’m love buying my grseries at heb so getting delivered
  • MG
    Maria De lSocorro Gonzales
    Dec 18, 2025
    5.0
    Love H E B

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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