H-E-B

4.4
3073 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 11551 West Ave in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
11551 West Ave, San Antonio, TX
78213, United States

Hours

Reviews

4.4
3,073 reviews
5 stars
2,061
4 stars
597
3 stars
218
2 stars
82
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported rude interactions.

Cleanliness

The store is frequently noted for being clean and well-maintained.

Product Variety

Customers appreciate the variety of products available, though some noted limitations in selection compared to larger locations.

Pricing

Prices are generally considered reasonable, but some customers mentioned that items can be expensive.

Freshness

The produce and meat sections received positive feedback for freshness, although there were occasional complaints about expired items.
  • DC
    Destiny Chapa
    Nov 15, 2025
    1.0
    I waited there since 11:15 my order was at 11:30, guess who was there till 11:45.?!? They gave everyone else their order every car that came after me but never mine mind you I had 7 items I ordered earlier that day around 7 am so I can get my day started with my kids and cook and clean and I couldn’t even do that , this is the WORST heb and it’s sad I have to drive further now to a different heb when this one is literally right here not even 5 mins away from my house. do better!! HIRE MORE PEOPLE OR SCHEDULE MORE PEOPLE FOR CURBSIDE TALKING ABOUT WE RUNNING BEHIND BUT THEY GOT EVERY CAR AFTER ME AFTER I CHECKED IN THINKING MAYBE ITS CAUSE I CHECKED IN EARLY BUT NO EVEN CARS AFTER 11:30 THAT PULLED UP WERE SERVED BEFORE ME!!! WHATS THE POINT OF CURBSIDE IF ITS NOT FAST AND EASY SERVICE?!? I COULDVE SHOPPED THOSE ITEMS MYSELF AND LEFT SOONER THAN USING YOUR CURBSIDE I LEARNED MY LESSON ILL NEVER COME HERE AGAIN I WILL GO TO THE ALON FROM NOW ON AND DEAL WITH THEM!!
  • SG
    Stephen Gleich
    Oct 22, 2025
    5.0
    H.E.B always has what I need. The staff is always friendly.
  • JS
    JJ Sipes
    Oct 21, 2025
    5.0
    West av. n Blanca HEB is hands down my Favorite grocery store Period most Amazing staff Excellent store Manager You feel like Family!!!👊🙌👊
  • JI
    John Herman II
    Oct 19, 2025
    5.0
    That's my HEB.
  • KH
    Kevin Hatcher
    Oct 6, 2025
    5.0
    What's not to love about HEB? It's the greatest grocery store in the greatest state!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.