H-E-B

4.5
3508 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1520 Austin Hwy in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1520 Austin Hwy, San Antonio, TX
78218, United States

Hours

Reviews

4.5
3,508 reviews
5 stars
2,389
4 stars
684
3 stars
218
2 stars
77
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees are praised for being friendly and helpful, others are reported as rude or unhelpful.

Cleanliness

The store is generally noted for being clean and well-maintained, with clean restrooms and organized aisles.

Product Quality

Customers appreciate the fresh produce and variety of products, although there are complaints about specific items like guacamole and salads.

Checkout Experience

Checkout experiences vary; some customers report long wait times and issues with bagging, while others mention efficient self-checkout options.

Stock Availability

Most customers find that the store is well-stocked and they can usually find what they need.
  • BF
    Bobie Fisher
    6 days ago
    5.0
    It's a big store and I have to walk to entire store when I'm tired from a 12 hour night at work, but they have everything. I go to smaller store sometimes for a few items ,but if you are looking for plant based meat items or vegetarian options this store is the best !
  • SG
    Scott Green
    6 days ago
    4.0
    Lot car in the parking lot butt check out fast.
  • SZ
    Stefan Zafris
    Dec 31, 2025
    5.0
    Joey at self check out was awesome this morning. Thank you so much for the help.
  • VV
    Vanessa
    Dec 20, 2025
    1.0
    Of course the Pokémon vending machine at this HEB never drops any stock since there's workers circling it every few minutes whilst pretending to stock vegetables down the aisle from it (badly I might add since it's painfully obvious what they're doing). Employee James especially today around 6.30pm December 20th 2025. Phone in hand and walking by every 5 minutes. Pathetic. Do better.
  • SF
    Scott Fenn
    Dec 17, 2025
    3.0
    Nicely maintained older HEB. Was able to get help finding an item by a curbside employee. Unfortunately, the cashier was the opposite of friendly. I asked her how she was doing and instead of answering me she immediately asked me if all of my items were together. No smile or asking if I found everything I was looking for. Very transactional.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.