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H-E-B

4.5
(3531 reviews)

Business Details

(210) 828-5076
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 1520 Austin Hwy in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
1520 Austin Hwy, San Antonio, TX
78218, United States

Hours

Reviews

4.5
3,531 reviews
5 stars
2,407
4 stars
686
3 stars
221
2 stars
77
1 star
140

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while some employees are praised for their helpfulness, others are noted for being rude or unhelpful.

Store Cleanliness

Customers consistently report that the store is clean and well-maintained, contributing positively to their shopping experience.

Product Quality

The quality of produce and meat is generally praised, although there are some complaints about specific food items like salads and guacamole.

Checkout Experience

Many customers express frustration with long wait times at checkout and issues with bagging groceries, indicating a need for better training and staffing.

Store Layout

The store's layout is appreciated for being easy to navigate, though recent changes have caused some confusion among shoppers.
  • LT
    Linda Teeter
    2 days ago
    3.0
    Beware spice overload!!!! Rating in boiled crawfish only. The store is a strong 9. Im from SE Louisiana. I bought 6lbs of crawfish a couple of hours ago. What a waist of money. Im from the outskirts of New Orleans. Tje crawfish I bought were past spicy. My face is burning all around my mouth. Ridiculous amount of spice. Its bad enough Texas coats the shells with spice. This person who boiled these please help them. Maybe reach out to Alon Heb. Last weekend we ordered 6lbs they were perfect. Yes they had some outside spice but they were great.
  • YA
    Yeah Its Abe
    2 days ago
    5.0
    It's HEB... THE GOAT in the entire universe! I love how HEB employees know where EVERYTHING is. Wally World staff can't even point in the direction of what you're talking about. Here Everything's Better!
  • WW
    Wes Walls
    Feb 18, 2026
    5.0
    GOT DANG IT my mesquite rotisserie chicken was cooked to perfection God bless heb
  • KB
    Katherine Anne Marie Bixler
    Feb 11, 2026
    3.0
    I usually enjoy shopping here as it's close to my house. The store was a bit chaotic during the storewide reset, the staff was quick to direct me to the new locations. Sales staff is always great. The cashier I had today was really nice. The 2 baggers left a lot to be desired. The young lady, Ashley ran over my foot with my cart. Did not apologize or even acknowledge that she had done so. She actually looked like she would rather be anywhere other than at work. Then they proceeded to put all the heavy items on top of everything else. So today's trip wasn't too good at the end and it marred the entire trip. Maybe the next trip will not be ruined by a bagger.
  • AL
    Alexander Ledesma
    Feb 10, 2026
    5.0
    Joseph at the Deli section was awesome 😎. I was looking for Beef and Turkey slices and he was a connoisseur when it came to it. Big ups!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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