H-E-B

4.5
2109 reviews

About

Grocery Store
The three-year, wall-to-wall remodel and expansion of the Lincoln Heights Market H-E-B is complete. Highlights include a larger fresh produce department with over 250 organic options. Other fresh enhancements feature a dry-aged beef selection along with a full-service seafood assortment stocked daily by H-E-B’s fish mongers. An expanded Meal Simple selection provides shoppers with ready to heat and eat meal options. H-E-B Alamo Heights also has a standalone cheese shop with cheeses from 13 countries, along with a self-service olive bar. The store’s expanded bakery offers scratch-made breads and freshly made tortillas. There’s also a True Texas BBQ restaurant serving Texas-style barbecue that is slow smoked over natural Texas oak wood.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
999 East Basse Road, San Antonio, TX
78209, United States

Hours

Reviews

4.5
2,109 reviews
5 stars
1,512
4 stars
367
3 stars
89
2 stars
28
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness, while others received complaints for rudeness and unhelpfulness.

Store Cleanliness

Generally, customers appreciate the cleanliness and organization of the store, noting it is well-stocked and maintained.

Product Selection

Customers enjoy the variety of products available, including fresh produce, bakery items, and unique offerings like BBQ.

Curbside Pickup

Curbside service has received both praise for convenience and criticism for poor quality of selected items.

Security Concerns

Several reviews mention issues with security personnel, including accusations of racial profiling and rude behavior.
  • BW
    Bailey Williams
    5 days ago
    5.0
    This is my favorite HEB ever! I had been looking for the loco sushi roll for a couple months but hadn’t been able to find it, and San at the sushi counter offered to make it for me! It was saturday so I got to try so many samples while waiting (caviar!!) and it was done in less than 5 minutes! Went back today hoping for it and the sushi counter staff offered to make it for me AGAIN! They are the best and have literally made my whole week!
  • KK
    Kristen
    Nov 16, 2025
    5.0
    This location of H-E-B, which is located within The Shops at Lincoln Heights, is a wonderful spot to complete your grocery shopping!! The store is very clean, well-kept, and the staff are very kind & helpful! There is a huge parking lot, so even on busy weekend days it’s not particularly difficult to find a parking spot. This H-E-B has a vast selection of items, and I can usually find exactly what I need here when I’m out & about to run errands. This really helps me with reducing the number of stops I have to make when I’m out! It’s always a great experience when I visit this location, and I love coming here!
  • EG
    Elisa Gonzales
    Nov 7, 2025
    5.0
    I primarily hit curbside. It's been pretty great. In the years I've been utilizing curbside, there's only been a couple issues (wrong product). Parking lot and parking are a bit difficult so drive slow and pay attention when backing out/leaving (most others don't).
  • JD
    josh donald
    Oct 23, 2025
    1.0
    The computer check out made a technicalal error and I had to re-input my grocery lists. And after paying the first time. Security was called and I had to report everything by the itemized lists and I felt I was going to get shot if I didn’t do it because security was standing by. It took about twenty minutes to go by and all the other customers went by while I payed for the leftover balance. I payed cash but I have never felt bad or feared for my life by just buying groceries alone for shopping for groceries. I am only 17, I look 17. I even look like I am 17. I felt like I was going to get a criminal record for a computers error for this didn’t felt right and I even stated a good amount of times that the computer told me to pay and I listened.
  • PP
    Pat Pape
    Oct 20, 2025
    5.0
    HEB Blooms at Lincoln Heights created beautiful arrangements and prepared lovely mini vases for my daughter’s wedding. Her bouquet was stunning! Shout out to Amanda and her crew!!!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.