H-E-B

4.5
2130 reviews

About

Grocery StoreH-E-B
The three-year, wall-to-wall remodel and expansion of the Lincoln Heights Market H-E-B is complete. Highlights include a larger fresh produce department with over 250 organic options. Other fresh enhancements feature a dry-aged beef selection along with a full-service seafood assortment stocked daily by H-E-B’s fish mongers. An expanded Meal Simple selection provides shoppers with ready to heat and eat meal options. H-E-B Alamo Heights also has a standalone cheese shop with cheeses from 13 countries, along with a self-service olive bar. The store’s expanded bakery offers scratch-made breads and freshly made tortillas. There’s also a True Texas BBQ restaurant serving Texas-style barbecue that is slow smoked over natural Texas oak wood.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
999 East Basse Road, San Antonio, TX
78209, United States

Hours

Reviews

4.5
2,130 reviews
5 stars
1,529
4 stars
370
3 stars
88
2 stars
28
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of exceptional service in various departments.

Cleanliness

The store is consistently noted for being clean, well-organized, and well-stocked, contributing to a positive shopping experience.

Curbside Pickup

Feedback on curbside pickup is mixed; while some customers had great experiences, others reported issues with service and product quality.

Product Selection

Customers appreciate the wide variety of products available, including fresh produce, bakery items, and specialty foods.

Parking and Security

Concerns were raised about the parking lot's safety and the behavior of security personnel, with some customers feeling uncomfortable.
  • LW
    lori witt
    5 days ago
    5.0
    Great curbside service. Lots of check outs so no long waits. Huge selection in all departments.
  • PA
    Pablo Arriaga
    5 days ago
    5.0
    Es perfecto para todo
  • SH
    Sergio César Martínez Hernández
    Jan 4, 2026
    5.0
    Gran cadena de supermercados con gran presencia en Texas. Se encuentra una gran variedad de productos y algunas sucursales como la de Broadway son muy amplias y bonitas.
  • EB
    Elizabeth B.
    Dec 18, 2025
    1.0
    When they destroyed the beautiful, bearing, not rotten pecan trees (I saw the cross sections of the trunks on the ground) in the parking lot merely so as to restripe, pointlessly, to no particular affect - that was just godless hatred of life, ironically given the Butt family’s impressive religious commitments. What’s more puzzling to me is that where they cut down the other trees in their little island boxes over by their new barbecue joint, they just piled rocks in a huge heap. Is this what passes for landscaping now? Very peculiar. As for the store, well, I’m still boycotting it. Usually, I give up on my boycotts but in this case It’s easy. Doesn’t seem much like an HEB. They don’t even have a business office, so I guess no paying bills and such; which means if you want to return something or whatever, the process is to follow some guy around, A guy who could probably be more efficiently sitting in a business office than running his head off. I feel sorry for that guy. Between the walk across the anvil, like parking lot, and the huge size of the store a good part of which you must traverse is filled with non-grocery stuff that exists only to increase our trade deficit with China, give me Oak Park HEB any day. The people in the bbq are friendly. I don’t go there much though, it’s a bit pricey a lunch. The banana pudding is good.
  • MA
    Mohammad Arrar
    Dec 14, 2025
    1.0
    Curbside pickup service is terrible. The text to let them know you are here doesn't work waited about 30 mins and had to go to the door and let them know i was here even though 10 or more cars came after me and got their groceries right away.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.