Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 2118 Fredericksburg Rd in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
5,755 reviews
5 stars
3,743
4 stars
1,184
3 stars
438
2 stars
131
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude and unhelpful service, particularly in the bakery and during issue resolution.
Product Quality
Several customers expressed disappointment with the quality of produce and bakery items, citing issues like expired products and poor food handling.
Curbside Experience
Curbside service received negative feedback for long wait times and issues with missing items, leading to frustration among customers.
Store Cleanliness
The store is generally reported as clean and well-stocked, although some customers noted issues with the layout and ongoing renovations.
Checkout Efficiency
Customers frequently mentioned long lines and understaffing at checkout, leading to dissatisfaction with the shopping experience.
- VCVanessa Claire3 days ago1.0Worker was passive aggressive throwing items on the self check out counters. Didn’t bother to tell me excuse and moved my bags out of the way to restock some new bags. Most of the employees here look miserable 😭😂
- APAndrea Peacock6 days ago1.0Today I had the worst experience I have ever had at HEB and it caused me to cry. I was grabbed outside. Yes, physically grabbed. I was asked to show a receipt which I had left in the trash. I was taken in, went through trash and found it. Then they STILL didn't let me go and wanted me to empty my purse, which I did. As a former partner with HEB, I am in shock. I told them I was a former partner, I told them please look at the cameras, they viewed me as trash. If your wife or child was grabbed and treated like I was, what would you do? I don't believe I will ever return. I have loved and worked with you for YEARS, I suggest your Unit Director look into this. Thank you.
- JCJojo’s ConstructionJan 3, 20261.0AVOID THIS LOCATION. THEY ALWAYS FORGET TO BAG SOMETHING BUT I STILL GET CHARGED AND HAVING TO DRIVE BACK AND FORTH IS THE MOST ANNOYING THING ESPECIALLY AFTER HAVING A MAJOR SURGERY. DONT GO HERE.
- JSJose SantosDec 29, 20255.0This HEB is great staple of this neighborhood. It has a wonderful variety of products as most HEB do. Lots of parking and the people are mostly friendly. A few incidents here and there with some of the dodgy characters outside but nothing crazy . Will always come back love the location love the store. All hail HEB.
- SMSkye ManningDec 25, 20251.0I bought longjohns donuts yesterday and they were make with HOTDOG BUNS! I love longjohn donuts and I was severely disappointed because its not the same it went from delicious to I should've bought something else or went somewhere else and I love heb
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the hours of operation for the H-E-B in the Deco District, San Antonio?
The H-E-B at 2118 Fredericksburg Rd is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup?
Yes, this H-E-B offers convenient curbside pickup service for your groceries.
What payment options are accepted at the Deco District H-E-B?
Payment options include American Express, Visa, MasterCard, Discover, cash, check, and mobile payments like Apple Pay and Android Pay.
Is the Deco District H-E-B accessible for people with disabilities?
Yes, this H-E-B has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Where can I find information about COVID-19 vaccine updates from H-E-B?
Please visit https://vaccine.heb.com/ for the latest vaccine phases and Frequently Asked Questions.
Does this H-E-B sell organic and prepared food products?
Yes, the store offers organic products and prepared foods for your convenience.
Where does the H-E-B source its meats?
H-E-B sources meats primarily from Texas suppliers and farmers, with some products sourced from the USA, Canada, and Mexico, clearly labeled on packages.
What nearby public transit options can help me reach the H-E-B Deco District store?
The VIA Metropolitan Transit MARY LOUISE STATION bus stop is nearby, making it convenient to reach H-E-B by public transportation.
Are there dining options near this H-E-B location for a quick meal or snack?
Yes, nearby are Church’s Texas Chicken, Frida’s Taqueria, Little Caesars Pizza, and T-Good's Shaved Ice, perfect for a fast meal before or after shopping.
What other services or stores are located close to the H-E-B in the Deco District?
Nearby you will find the H-E-B Pharmacy, Metro by T-Mobile, Western Union money transfer, and the ecoATM vending machines for added convenience.