Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 2118 Fredericksburg Rd in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
5,727 reviews
5 stars
3,725
4 stars
1,180
3 stars
437
2 stars
130
1 star
255
What are people saying?
AI-generated from recent customer reviews
Pricing
Customers appreciate the great prices and value for family meals.
Cleanliness
The store is generally reported as clean, with clean bathrooms noted by several customers.
Customer Service
Mixed reviews on customer service; while some employees are praised for being helpful, others received complaints about rudeness and unprofessional behavior.
Checkout Experience
Long wait times at checkout are a common complaint, especially during busy hours, with insufficient staffing reported.
Product Quality
Some customers expressed dissatisfaction with the quality of bakery items and produce, citing issues with freshness.
- MMMAE3 days ago1.0It’s been over a month I placed a curbside order for a deli sandwich & my husband ate it & bIT into a ROCK.. this specific location is refusing to even acknowledge the issue they keep giving us the runaround!!
- MLMonica LopezNov 16, 20251.0The bakery is the worst customer service ever!! Between Natalie, the store manager and Misty another store manager the problem was not solved. Very rude and disrespectful. Teach your manager how to handle situations correctly.
- CRCynthia G RodriguezNov 16, 20255.0Times are really tough for us older folks as myself. Arrived here at my favorite HEB off Fredericksburg Road and Hildebrand Ave. Did my shopping following my grocery list. My cashier checking me out was Margie M. Margie was friendly, smiling, polite, kind and a quick cashier. Margie was so gracious that I’m glad I met her today. She went beyond the line of duty assisting me with bagging my groceries. I appreciate the HEB Partners here because they are always cordial and professional. Thank you for having excellent customer service provided here. 🦃💝🙏🏼CGR
- PSPamela SimonNov 9, 20255.0Sunday is busy but I was able to get my items in no time. The lines were long but the cashier was fast.
- AMAnthony MartinezOct 26, 20255.0always the best,,where else can you pick up dinner for a family of 4 for under $20
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the hours of operation for the H-E-B in the Deco District, San Antonio?
The H-E-B at 2118 Fredericksburg Rd is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup?
Yes, this H-E-B offers convenient curbside pickup service for your groceries.
What payment options are accepted at the Deco District H-E-B?
Payment options include American Express, Visa, MasterCard, Discover, cash, check, and mobile payments like Apple Pay and Android Pay.
Is the Deco District H-E-B accessible for people with disabilities?
Yes, this H-E-B has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Where can I find information about COVID-19 vaccine updates from H-E-B?
Please visit https://vaccine.heb.com/ for the latest vaccine phases and Frequently Asked Questions.
Does this H-E-B sell organic and prepared food products?
Yes, the store offers organic products and prepared foods for your convenience.
Where does the H-E-B source its meats?
H-E-B sources meats primarily from Texas suppliers and farmers, with some products sourced from the USA, Canada, and Mexico, clearly labeled on packages.
What nearby public transit options can help me reach the H-E-B Deco District store?
The VIA Metropolitan Transit MARY LOUISE STATION bus stop is nearby, making it convenient to reach H-E-B by public transportation.
Are there dining options near this H-E-B location for a quick meal or snack?
Yes, nearby are Church’s Texas Chicken, Frida’s Taqueria, Little Caesars Pizza, and T-Good's Shaved Ice, perfect for a fast meal before or after shopping.
What other services or stores are located close to the H-E-B in the Deco District?
Nearby you will find the H-E-B Pharmacy, Metro by T-Mobile, Western Union money transfer, and the ecoATM vending machines for added convenience.