Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 368 Valley Hi Drive in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
5,112 reviews
5 stars
3,600
4 stars
959
3 stars
316
2 stars
93
1 star
144
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Cleanliness
The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
Several reviews mentioned issues with stock levels, indicating that customers often leave without key items due to inventory shortages.
Quality of Products
The bakery and meat departments received positive feedback for their quality, though some customers reported issues with specific items.
- AGAdrian Garcia5 days ago5.0No other grocery store ,compares in prices ,,heb beats them ,,
- CGCHRIS GARCIADec 31, 20255.0Tomahawks is what I wanted and what I got. Market was able to prepare for me on the spot.
- CMCesar MoralesDec 25, 20255.0Full shelves and clear isles. Perfect! The friendly employess; icing on the cake!
- NSNicole SDec 12, 20255.0I opted to purchase some of my moms funeral flowers from the floral department. I spoke with Samantha, the floral dept manager, about what I would like and she advised she would work hard to get the correct flowers. Samantha and the other ladies came through in the best way possible. The wreath and bouquet were vibrant and beautiful and upon seeing them, it made me cry. I appreciate her dedication, sympathy and artistry. The flowers received so many compliments and if my mom were alive, she would have absolutely loved them. Thank you Samantha and the workers in the floral department.
- NTNicholas TrevinoDec 6, 20251.0Just wow. I’m not usually one to complain but after coming to this location (Valley Hi) for years since it’s the closest to where I live, this SCO partner denied me and my girlfriend in an electric cart with a compound knee injury from checking out because we had literally 2 items more than 10. This has never been an issue at the store I worked (Lytle). I’ve even helped people who are in electric carts like this. I was about to just ignore her and check out my pack of sodas, but she kept pestering me. When I told my girlfriend “Let’s just go to a register”, the SCO partner kept saying “What was that? Sir?” And after she realized I wasn’t interested in playing her game, she just said “Ok have a nice day!” I know the cameras saw her acting out, because she was taken off the SCO while we were leaving. This is completely unacceptable and I will be redirecting my friends and family elsewhere for their business. This location fell off. EDIT: I did talk to a customer relations representative who didn’t really seem to care about this random harassment we got at the Valley Hi location after HEB replied, so… not sure what makes that okay, but go off HEB. Keep rewarding your partners for treating customers this way I guess.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the opening hours for the H-E-B at 368 Valley Hi Drive, San Antonio?
The H-E-B store at 368 Valley Hi Drive is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup and delivery options?
Yes, this H-E-B location provides curbside pickup, delivery, and same-day delivery services.
Where can I find information about the COVID-19 vaccine from H-E-B?
You can learn about the COVID-19 vaccine, including phases and FAQs, by visiting https://vaccine.heb.com/.
What types of products are available at the Valley Hi H-E-B store?
The store offers a wide range of products including food and drinks, home and kitchen items, health and beauty products, baby and toys, flowers, outdoors and sports items, and office and school supplies.
Does the H-E-B at Valley Hi sell organic and prepared foods?
Yes, this H-E-B location sells organic products and prepared foods for customer convenience.
What payment options does H-E-B accept at the Valley Hi location?
They accept American Express, Android Pay, Apple Pay, cash, check, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Is the Valley Hi H-E-B wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking to accommodate all customers.
Are there any nearby places where I can exchange propane near the H-E-B in Valley Hi?
Yes, Blue Rhino Propane Exchange is located near the H-E-B, which can be convenient for propane needs after your grocery visit.
Can I visit a pharmacy close to the H-E-B at 368 Valley Hi Drive?
Yes, the H-E-B Pharmacy is conveniently nearby for your prescription and health needs.
What are some nearby places to relax or get a beauty treatment after shopping at H-E-B Valley Hi?
Beauty Secrets Salon & Spa and NailAisle are nearby for hair, beauty treatments, and massage services to help you unwind after shopping.