H-E-B

4.4
3071 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 12018 Perrin Beitel Road in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
12018 Perrin Beitel Road, San Antonio, TX
78217, United States

Hours

Reviews

4.4
3,071 reviews
5 stars
2,007
4 stars
606
3 stars
267
2 stars
81
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, although some reported rude interactions with specific employees.

Cleanliness

The store is generally noted for being clean and well-organized, though some reviews mentioned issues with dirty conditions and spoiled products.

Product Selection

While the store offers a good selection for its size, some customers expressed disappointment with the limited variety compared to larger HEB locations.

Convenience

Customers appreciate the store's convenient location and quick service, especially for curbside pickup.
  • TM
    talk to me
    6 days ago
    4.0
    The progressive layout within the store for the organization of items, just seems off to me. But I get that it's more than likely related to the size of the store as it doesn't have as big a footprints as the average HEB these days.
  • CR
    Christian Rivera
    Dec 26, 2025
    1.0
    Went to self checkout and was asked repeatedly how many items I have in my cart out of nowhere over and over with no answer as to why the question had it out for 30 seconds answered correctly and was told to continue at self checkout after making me feel like I did something wrong I’m never coming here again
  • CS
    Cindy Sanchez
    Dec 25, 2025
    5.0
    HEB is the best grocery store
  • RV
    Randy Vidmar
    Dec 6, 2025
    5.0
    Pharmacy staff are the best always friendly and nice best ever awnser all my questions keep going even Pharmacy should be like this one
  • JM
    Jessica M
    Nov 23, 2025
    5.0
    Today I went to HEB @ Thousand Oaks & Perrin Beitel looking for a turkey. Unfortunately I couldn’t find the size I wanted. I asked an employee by the name of Frank, from the meat market, for help. He was more than eager to assist. He told me to check back with him in 40 minutes as they were going to unload a trailer. Less than 10 minutes later he found me and had the perfect turkey in hand. I’d like to offer a huge thanks to him. No store does more!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.