Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 10660 West FM 471 in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
3,670 reviews
5 stars
2,553
4 stars
707
3 stars
220
2 stars
77
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several reports of rude or unprofessional behavior from specific employees, particularly in the pharmacy and checkout areas.
Cleanliness
Customers consistently noted that the store is clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
Some customers expressed frustration with the store being frequently out of stock on popular items, impacting their shopping experience.
Curbside Service
There were mixed reviews regarding curbside service, with some customers experiencing delays and issues with order accuracy.
Overall Satisfaction
Despite some negative experiences, many customers expressed strong loyalty to HEB, citing it as their preferred grocery store due to quality products and a wide selection.
- LMLawrence Miller2 days ago1.0Bad bbq!! I found the only thing heb doesn't do well! At $28 a bound it should be sublime.
- JBJANET BURNETTDec 24, 20255.0Whats to say. It's Heb. I love them no matter where in San Antonio.
- JSJoseph SatterthwaitDec 13, 20255.0Heb has everything and employees are friendly!
- MBMary BannisterDec 9, 20255.0I thought this cute little Christmas tree was priced great! $25. It was soft and very green. It even has a plastic water stand with it!
- MMmelissa minicaNov 29, 20251.0I’m not writing this review because I don’t love HEB, I’m writing in hopes they will do better as the best grocery store in Texas. I had 2 fraudulent charges on my card at HEB. One for $2800 and one for $120. Come to find out HEB does not have a policy requiring a photo ID for transactions at the business center. I do not know how scammers acquire a pin but schemers have figured it out. HEB stated that it’s not unusual for them to have $2-5k in money withdraws from their business center and there is no requirement for an ID check. To me this makes a perfect place for theft to take place. HEB as a native Texan and a 44 year HEB loyal shopper I ask you to please change this policy and protect us hard working Texans from being victims of these crimes. Thank you… UPDATE: I called customer relations as advised by the review response and they were totally unsympathetic to the theft happening in their stores. The man I spoke to seemed annoyed by my questions. Nothing was resolved, not even an apology that this is happening under their roof. I thought HEB had higher standards. I filed a police report and they can deal with it. At this point I’m grateful a trader Jo’s is being built close by. I won’t give my money to people that don’t care when my money is being stolen. It’s just extremely disappointing.
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for the H-E-B store at 10660 West FM 471, San Antonio?
The H-E-B store is open daily from 6:00 AM to 11:00 PM.
Does this H-E-B location offer curbside pickup services?
Yes, this H-E-B location offers convenient curbside pickup services.
Where can I find information about COVID-19 vaccines related to H-E-B?
Visit https://vaccine.heb.com/ to learn about vaccine phases and frequently asked questions.
From where does H-E-B source its meat products?
H-E-B sources fresh and frozen meats mainly from Texas suppliers, with some products from across the USA, Canada, and Mexico, all labeled with the country of origin.
What types of products are available at this H-E-B store?
The store offers food & drinks, home and kitchen items, health & beauty, baby & toys, flowers, outdoors & sports, and office & school supplies.
What payment options does H-E-B accept at this location?
H-E-B accepts American Express, Discover, Mastercard, Visa, cash, check, and mobile payments like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Is there free Wi-Fi available at the H-E-B store?
Yes, free Wi-Fi is available for customers inside the store.
Which nearby places can I visit before or after shopping at H-E-B?
Nearby, you can visit the Blue Rhino Propane Exchange for propane needs, Liquor Bueno for drinks, and the Culebra Market Shopping Center for additional shopping.
Are there financial and ATM services near this H-E-B location?
Yes, nearby services include Coinme, Coin Cloud Bitcoin ATM, Western Union, and an HEB ATM for your financial and currency exchange needs.
What health and beauty salons are located near H-E-B?
Nearby beauty options include Essence of Beauty Hair Salon, Borahaebalayage, The Hair Lab, Alamo Aesthetics medical spa, and Rosie Medill Beauty Salon.