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H-E-B

4.5
(3687 reviews)

Business Details

(210) 684-1019
https://www.heb.com

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 10660 West FM 471 in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
10660 West FM 471, San Antonio, TX
78251, United States

Hours

Reviews

4.5
3,687 reviews
5 stars
2,570
4 stars
706
3 stars
220
2 stars
78
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were notable complaints about rudeness from some employees, particularly in management and checkout roles.

Store Cleanliness

Customers consistently reported that the store is clean and well-organized, contributing to a pleasant shopping experience.

Product Quality

The produce and meat departments received high marks for quality and freshness, although there were some complaints about specific items like BBQ.

Parking and Location

The store's location and ample parking were frequently highlighted as positive aspects, making it convenient for shoppers.

Curbside Service

There were mixed reviews regarding curbside service, with some customers experiencing delays and issues with order accuracy.
  • DN
    Damon Noyes
    Feb 17, 2026
    5.0
    Great parking! Love the 15 items or less register by the pharmacy exit doors
  • MQ
    Miz Queue
    Feb 14, 2026
    5.0
    Texas friendly location and amazing partners amazing kind partners, amazing parking plentiful parking spaces with dog friendly areas nearby. Purrfectly wonderful location in an outdoor mall type setting with restaurants nearby, retail paradise and easy access to main streets and highways and neighborhoods. Great fresh food varieties and value with seasonal items extraordinare!! 5 STAR ⭐⭐⭐⭐⭐ shopping!!
  • GV
    Gino Vazquez
    Feb 11, 2026
    5.0
    Johnny is the best employee in the floral department! He went above and beyond to help make my Valentine’s bouquet special 💐🌹
  • TG
    Tristan Garcia
    Feb 6, 2026
    2.0
    I just went here at night today and the manger was telling an employee to tell customers that they needed to check out and leave now, I understand since they were closing we should leave soon but they way it was tone/said to us made me feel so unwelcome and rushed. It was just so odd because I’ve never experienced this from H-E-B so it felt abrupt and awkward. The female manger and female employee were so rude, I gave 2 stars since the gentleman who checked me out was kind and respectful.
  • GS
    Guac Star
    Jan 16, 2026
    5.0
    H-E-B continues to set the standard for what a great grocery store should be. From the moment you walk in, everything feels well organized, clean, and welcoming. The aisles are clearly labeled, making it easy to find what you need, whether you’re grabbing a few essentials or doing a full weekly shop. The produce section is always impressive. Fruits and vegetables are fresh, well stocked, and beautifully displayed. Their meat and seafood departments also stand out with quality cuts, helpful staff, and a wide selection that rivals specialty stores. I especially appreciate their in-house brands, which offer excellent quality at a reasonable price. Many of their store-brand products taste just as good as, if not better than, name brands. Customer service is another reason I keep coming back. Employees are friendly, knowledgeable, and genuinely willing to help. Whether it’s finding a product, recommending an item, or quickly opening another checkout lane when it gets busy, they make the experience smooth and stress-free. H-E-B also does a great job supporting the local community by carrying Texas-made products and partnering with local vendors. The store feels more personal than a typical chain, which makes shopping there more enjoyable. Overall, H-E-B is more than just a grocery store—it’s a place where quality, value, and customer care come together. I consistently leave with everything I need, often discovering new products along the way. Highly recommended for anyone who values fresh food, great service, and a well-run store.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.

Brand Certified Facts from H-E-B

H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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