H-E-B

4.5
3656 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 10660 West FM 471 in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
10660 West FM 471, San Antonio, TX
78251, United States

Hours

Reviews

4.5
3,656 reviews
5 stars
2,544
4 stars
704
3 stars
220
2 stars
77
1 star
111

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly and helpful, although some reported negative experiences with specific employees.

Product Availability

Customers frequently mentioned issues with stock levels, often finding popular items out of stock.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a pleasant shopping experience.

Customer Service

While some customers had positive interactions, others reported rude or unhelpful behavior from staff, particularly at checkout.

Bakery Quality

The bakery received high praise for its cakes and pastries, with several customers expressing satisfaction with their orders.
  • AR
    Ashley Richardson
    Nov 15, 2025
    5.0
    Great location. We've been shopping here for years, it's in a convenient location, and we use the pharmacy. Never had a bad experience in the check out lines nor with any employees. Friendly atmosphere and clean. Wonderful staff.
  • DP
    Dixie Pixie
    Nov 13, 2025
    1.0
    Store needs to stop people from eating items from the self-serve pastry area. Grabbing items out with dirty, bare hands and standing there eating them. You need to package ALL items to deter this disgusting, third-world behavior.
  • MR
    Megan Raymond
    Nov 10, 2025
    5.0
    Emily in the pharmacy was so kind to me! Would definitely come back :)
  • AR
    Andres Ramirez
    Nov 6, 2025
    5.0
    I always go here with my parents and the people there are really nice! Plus, its so big. Here everything is literally better
  • JJ
    John
    Oct 21, 2025
    2.0
    Often out of things, or don’t stock them (pretty basic and popular items). Eight of ten times I’ve got to bag my own groceries at the regular check out line. If I’m gonna pay ridiculous prices for food, they can at least bag them for me.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.