H-E-B

4.5
3606 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9255 Grissom Rd in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
9255 Grissom Rd, San Antonio, TX
78251, United States

Hours

Reviews

4.5
3,606 reviews
5 stars
2,494
4 stars
722
3 stars
195
2 stars
73
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while many customers praise friendly and helpful employees, some report rude or unhelpful interactions.

Store Cleanliness

The store is generally noted for being clean and organized, although there are reports of unsanitary conditions in certain areas.

Product Quality

Customers appreciate the quality of fresh produce and H-E-B brand products, but there are complaints about stock issues and expired items in curbside orders.

Shopping Experience

Many customers enjoy the overall shopping experience, citing ease of navigation and a wide selection, though some find recent layout changes disorienting.
  • DG
    DG G
    2 days ago
    1.0
    Need more security I Swansea one steeling from Pharmacy I told manager and they did nothing at all and the guy was in line paying for other items that BS
  • NB
    None of your Business
    Jan 2, 2026
    2.0
    The meat department needs to be examine, someone is poking holes in the wrapper portion and who knows how long that meat sits exposed especially with dead flies laying underneath all that meat 🪰🪰 . Pay attention......
  • SD
    Stephen D
    Dec 28, 2025
    1.0
    This used to be my favorite HEB to shop at, key word there. The last 2 to 3 weeks they have been renovating and moving stuff around. All the alcohol is unrefrigerated, the signs are not updated to reflect whats in the isles, and everyone is lost, and in a rush due to holidays. Bad planning and timing. Avoid this HEB at all costs. Maybe in a month or two things will be a bit better.
  • MA
    Mohammad Azzam
    Dec 25, 2025
    5.0
    H‑E‑B continues to set the gold standard for what a grocery store experience should feel like. Every visit is smooth, organized, and genuinely enjoyable. The store is always spotless, the aisles are well‑stocked, and the layout makes it easy to find exactly what you need without wandering around. What really stands out is the team. The staff are consistently friendly, attentive, and ready to help without hesitation. Whether it’s guiding you to a product, offering a quick recommendation, or simply greeting you with a warm smile, they make the experience feel personal and welcoming. The quality of the products—especially the fresh produce, bakery items, and H‑E‑B brand goods—is exceptional. You can tell the store takes pride in offering value without compromising quality. Overall, H‑E‑B delivers a level of service and care that keeps customers coming back. It’s not just a grocery store; it’s a place that makes everyday shopping feel effortless and enjoyable.
  • RH
    Rachel Hernandez
    Dec 22, 2025
    1.0
    I really hate this HEB pharmacy they are slow and always make me wait for my prescription. I wanted for 20 minutes just for them to tell me I have to wait another 15 minutes. I thought going through drive-through would be faster for the convenience. Now there more car then what there was when I got here. I am so changing pharmacy.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.