H-E-B

4.7
4070 reviews

About

Grocery Store
No store does more than your nearby H-E-B located at 17238 Bulverde Road in San Antonio, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
17238 Bulverde Road, San Antonio, TX
78247, United States

Hours

Reviews

4.7
4,070 reviews
5 stars
3,197
4 stars
630
3 stars
119
2 stars
40
1 star
84

What are people saying?

AI-generated from recent customer reviews

Product Quality

Several customers reported issues with the quality of bakery items and produce, including mold in fruits and vegetables.

Customer Service

Many reviews highlighted excellent customer service, with specific praise for friendly and helpful staff.

Store Cleanliness

Customers consistently noted that the store is clean and well-organized, enhancing their shopping experience.

Variety and Selection

The store is praised for its wide variety of products, including unique items not found in other locations.

Curbside Pickup Issues

Some customers experienced long wait times and missing items with curbside pickup orders.
  • CS
    Cindy Sanchez
    Nov 16, 2025
    5.0
    Love shopping here. I don’t like going anywhere else
  • VV
    Vanessa
    Nov 11, 2025
    1.0
    I called this store and asked for customer service and was put on hold and kept being put on hold for 5 minutes without anyone ever coming back to answer my question. Then I hung up to call back and the phone literally just rang and no one answered. POOR customer service. Smh
  • RL
    Ray Lewis
    Nov 2, 2025
    4.0
    The HEB Grocery Store on Perrin Beitel is my store of choice when I shop for flowers & sundry items. It's convenient. One of HEB's smaller facilities & does not carry as many items in inventory & sometimes it is out of stock. HEB/Favor delivers groceries to my front door every week for last two years. Because of short food expiration dates, I limit the number of Meals Simple ordered. They are fresh , delicious, & most are priced under $10. Couldn't be happier with their excellent service. Delivery is always punctual & 100% of items ordered delivered.
  • AR
    alexa ruiz
    Oct 25, 2025
    1.0
    if i could give it 0 stars i would, not at all the colors i showed as they’re 20shades darker than the ones i asked for, they “took it back to fix it” and it was still looked horrid. had to take it as is and started falling apart as soon as i got in the car. loved heb but idk about the bakery…
  • CP
    Cathy Padilla
    Oct 22, 2025
    5.0
    This is a huge and very well stocked HEB. That said, it's isn't my regular location so we took our time walking around. The ready to eat meals variety was excellent and my husband loved the chicken pot pie. I love these options because they're a delicious value for the price. I was looking for burrata cheese and was pleasantly surprised that they had it. The store was clean with associates walking around and ready to assist.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.