Five Guys

3.9
200 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 20811 US Hwy. 281 in San Antonio is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
20811 US Hwy. 281, San Antonio, TX
78258, United States

Hours

Reviews

3.9
200 reviews
5 stars
107
4 stars
31
3 stars
22
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, with some highlighting the Cajun fries as a favorite.

Pricing Concerns

Many reviews expressed dissatisfaction with the high prices, often describing the meals as overpriced for the portion sizes.

Service Experience

Customer service received mixed reviews; while some praised the staff for being friendly and efficient, others reported issues with order accuracy and long wait times.

Cleanliness

The restaurant was noted for being clean, although some customers mentioned issues with the cleanliness of the soda machines.

Consistency

Several customers appreciated the consistency in food quality and service at this location, indicating a reliable dining experience.
  • AC
    Andrew Chetwood
    Nov 5, 2025
    5.0
    I haven’t been to one of these in years. Double cheese, all the way minus the mushrooms with a regular order of fries. The burger was delicious and, in my opinion, has a All American burger taste to it. The fries were fresh and hot, just on the salty side, but still good. But was it worth the $25 price tag? I think that’s too pricy.
  • KP
    Kris Padilla
    Oct 28, 2025
    5.0
    Our favorite burgers!
  • MW
    MD W
    Oct 4, 2025
    4.0
    Food is good.. but way to expensive.. Burger place for people who dont care about prices..
  • EA
    Eddie Arevalo
    Sep 26, 2025
    5.0
    Great food
  • ER
    Everett Roberts
    Aug 11, 2025
    5.0
    I just wanted some fries …best fries in north of 1604 on 281 …Great service Cajun fries are 😊

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.