Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 260 E. Basse Road in San Antonio is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
846 reviews
5 stars
549
4 stars
160
3 stars
71
2 stars
26
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers for being juicy and flavorful, though some noted issues with cold buns and soggy fries.
Service Experience
While many reviews highlighted friendly and helpful staff, there were complaints about inconsistent service and long wait times.
Pricing Concerns
Several customers expressed that the prices are too high for the quality and portion sizes, with some feeling that better value could be found elsewhere.
Cleanliness Issues
Some reviews mentioned cleanliness concerns in the dining area and restrooms, indicating a need for more frequent cleaning.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some enjoying the decor while others noted discomfort due to temperature issues.
- CDChristopher DeaverNov 15, 20255.0Food and service always on point!!!
- JPJesse PenaOct 20, 20255.0Great service provided by thus location staff,keep up the great work. Food like always amazing.
- CTCarolyn ThomasSep 30, 20253.0Throw the bun on the grill, please. I hate a cold burger bun. Plenty of fresh toppings and a huge side of fries BUT the burger had no flavor….and a cold bun.
- SSSarahSep 19, 20252.0i only ordered fries and it took 20min. When i finally got them, the fries were dry. And… They were out of ketchup.
- PNPaloma NavarroSep 8, 20255.0Five Guys offers juicy, customizable burgers with fresh toppings and perfectly seasoned fries. A bit pricier, but the quality makes it worth it. Solid, no-frills burger experience!
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does this Five Guys location accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for this Five Guys location?
This Five Guys is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys offer delivery service?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
Can I customize my order at this Five Guys?
Absolutely! There are more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment options are accepted at this Five Guys?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there wheelchair accessibility at this Five Guys location?
Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restroom.
Does this Five Guys location have a children's menu?
Yes, they offer a children's menu for young guests.
Where is this Five Guys located and what nearby places can I visit?
This Five Guys is located at 260 E. Basse Road, Suite 107, San Antonio, TX 78209. Nearby, you can visit Quarry Village shopping center and enjoy diverse restaurants like Piranha Izakaya for sushi or Salata for a salad bar experience.
How can I get to Five Guys if I'm visiting the Riverwalk San Antonio TX?
If you're visiting Riverwalk San Antonio TX, just head to 260 E. Basse Road at Quarry Village to enjoy Five Guys burgers and fries, a short drive away from this landmark.
Can I combine a visit to Five Guys with shopping at New Balance or Bluemercury?
Yes, Five Guys is located near retail stores like New Balance and Bluemercury in Quarry Village, perfect for grabbing a meal before or after shopping.