Brand Certified
El Pollo Loco
4.1(1558 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
1133 SW Military Dr, San Antonio, TX
78221, United States
Certified by El Pollo Loco • Mar 01, 2026
(210) 910-5749
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/tx/san-antonio/1133-sw-military-dr
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Antonio,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.1
1,558 reviews
5 stars
967
4 stars
188
3 stars
142
2 stars
80
1 star
181
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; while many enjoyed the chicken and other dishes, several customers reported issues with dry or poorly presented food.
Service
Service is generally praised, with many customers highlighting friendly and attentive staff, though some reported inconsistent experiences.
Cleanliness
Concerns about cleanliness were noted, with some customers mentioning dirty conditions in the restaurant and issues with food presentation.
Atmosphere
The atmosphere received mixed feedback, with some customers enjoying the environment while others found it uncomfortable due to loud music and temperature issues.
- RRRaycelli1 day ago5.0Amazing food has to be my top 3 now best rice bowl i’ve had in an awhile and the young lady at the front name Aireana was just so much help. Definitely very different from my usual experience with fast food spots you can tell the workers care here!!
- TCTaytay cnelli1 day ago5.0Food was great and service was even better!!! We were not sure what to order and the young lady at the front was so sweet and helped us through the different menus items. Definitely the best experience for customer service I have ever had. Her name was Aireana and me and my family will for sure be making this location a weekly stop for lunch or dinner
- RSRuth SmithFeb 17, 20265.0They always make you feel welcomed. Food is always good. I love this place.
- DDDavidJan 27, 20265.0Food was awesome 👌
- AEA&M EJan 17, 20261.0I would give them a 0 but I couldn’t, food here is awful, the presentation of the food is terrible, I paid for the guacamole, and it looked like poop, not fresh at all it was disgusting, the inside is dirty, salsas are old and need cleanup around them!!
Frequently Asked Questions About El Pollo Loco
What are the general opening hours of El Pollo Loco at 1133 SW Military Dr?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer dine-in service and what are the hours?
Yes, dine-in service is available daily from 10:00 AM to 10:30 PM.
Is there a drive-through option at El Pollo Loco and when is it open?
Yes, the drive-through is open daily from 10:00 AM to 10:30 PM.
Can I order El Pollo Loco food for delivery?
Yes, El Pollo Loco offers delivery service.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa.
How can I place an order from El Pollo Loco online?
You can order online via their official menu site at https://order.elpolloloco.com/menu/sw-military-dr-garnett or through the El Pollo Loco app available on the App Store.
Where is El Pollo Loco located?
El Pollo Loco is located at 1133 SW Military Dr, San Antonio, TX 78221, USA.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby you can visit DragonClaw-Arcade for some gaming fun or relax with a massage at Cherry's Massage.
Are there any medical facilities near El Pollo Loco in case you need health services?
Yes, Methodist Hospital Metropolitan Women and Teen Center South and TIL Midnight Urgent Care are nearby health service centers.
What local shops or services are close to El Pollo Loco to visit?
You can find shops like Betty's Boutique and Pit Stop Liquor Store, as well as services like The Eye Doctors and Robbins Safe & Lock nearby.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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