Brand Certified
El Pollo Loco
3.7(1780 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
7327 San Pedro Ave, San Antonio, TX
78216, United States
Certified by El Pollo Loco • Mar 01, 2026
(210) 435-9103
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/tx/san-antonio/7327-san-pedro-ave
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Antonio,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
3.7
1,780 reviews
5 stars
812
4 stars
336
3 stars
179
2 stars
121
1 star
332
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many experiencing dry or overcooked chicken and poorly prepared items.
Service Issues
Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and staff communication problems.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary conditions.
Value for Money
Many customers felt that the prices were too high for the quality and portion sizes of the food.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
- KDKelli DerumFeb 24, 20265.0Great food. Great value. Loved the tacos and chicken pieces.
- ADAllen DeesFeb 18, 20263.0The food was great . The portions were small. In fact the chicken was very very small. Ive had wings larger than their thighs. The noise level was terrible. Not from customers, but from the employees beating and banging extremely hard . So for the price , I do not think it was worth what I paid. I will not be back. And I can't recommend El Pollo Loco . There are entirely too many Good Mexican Food restaurants in San Antonio to spend my money at El Pollo Loco.
- JCJesse CoxFeb 7, 20261.0My wife and I are big fans of El Pollo Loco, like 25+ year loyal customers. After our visit to this location, we are questioning if we will ever go to El Pollo Loco again.
- IHIvan HernandezJan 29, 20261.0Its the most burn nd dry chicken I even try i didn't even finish my meal I don't know how u have business there but that's what I think 🤢🤮 very disappointing
- TTTom TurnerJan 29, 20264.0Food was good and we were happy to be able to find this one . It has been awhile since we were ata one so this was a good find
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours for El Pollo Loco?
El Pollo Loco is open daily from 10:00 AM to 11:00 PM.
Does El Pollo Loco offer dine-in services and what are the hours?
Yes, dine-in is available every day from 10:00 AM to 11:00 PM.
Is drive-through available at El Pollo Loco and when?
Yes, the drive-through operates daily from 10:00 AM to 12:00 PM.
Can I order El Pollo Loco food for delivery?
Yes, El Pollo Loco offers delivery services.
What payment methods does El Pollo Loco accept?
They accept American Express, Discover, and Visa credit cards.
How can I place an online order for El Pollo Loco?
You can order online via their website at https://order.elpolloloco.com/menu/san-pedro-ave-w-rector or by using the El Pollo Loco app.
Where is El Pollo Loco located?
El Pollo Loco is located at 7327 San Pedro Ave, San Antonio, TX 78216, USA.
Are there any nearby coffee shops where I can grab a drink before or after visiting El Pollo Loco?
Yes, Starbucks is nearby and is a great spot to enjoy coffee or a quick snack before or after your meal at El Pollo Loco.
What other dining options are near El Pollo Loco?
Nearby you can find Jimmy John's sandwich shop, Delicias del Country for fast food and cupcakes, and Taco Cabana for Latin American cuisine.
Are there any cellular or electronics stores close to El Pollo Loco?
Dr. Phonez and Metro by T-Mobile are nearby, offering mobile phone products and services, which could be convenient if you need phone accessories or repairs.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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