Food Quality
Customers generally enjoyed the bagels and coffee, noting them as delicious and fresh, though some mentioned inconsistencies in order accuracy and ingredient quality.
Customer Service
The staff received high praise for being friendly and helpful, with specific mentions of employees like Rachel and Noah providing excellent service.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported issues with tables and floors not being properly maintained.
Order Accuracy
Several reviews highlighted problems with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Service Speed
There were mixed reviews regarding service speed, with some customers experiencing long wait times for their orders.