Dutch Bros Coffee

4.4
263 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
5642 UTSA Blvd., San Antonio, TX
78249, United States

Hours

Reviews

4.4
263 reviews
5 stars
202
4 stars
18
3 stars
11
2 stars
8
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and upbeat staff, highlighting positive interactions that enhanced their experience.

Order Accuracy

Several reviews noted issues with incorrect orders, including missing ingredients and wrong drinks, leading to customer dissatisfaction.

Drink Quality

Feedback on drink quality was mixed; while some enjoyed the flavors, others reported poorly made drinks or dissatisfaction with taste.

Speed of Service

Customers experienced inconsistent service speed, with some reporting quick service while others faced long wait times, especially during busy periods.

Atmosphere

The overall atmosphere was described as fun and welcoming, contributing positively to the customer experience.
  • MG
    Matthew Garcia
    5 days ago
    1.0
    Very rude customer service employee got loud with us because we parked in front of the sign. It doesn’t tell us where apart.
  • RA
    Rox Alvarado
    Nov 9, 2025
    5.0
    Music is always too loud, can hardly hear the person trying to repeat my order. I feel like im yelling at the person im giving my order to.
  • AM
    Ava Moon
    Nov 2, 2025
    1.0
    I placed an order ahead order this morning and it said it would be ready in 8 minutes, when I got there I noticed there were a lot of employees, around 7, I went up to the window and let them know I was here and they said it would be right out it was just one hot drink with no modifications. Right after I stored back from the window group of six walked up and ordered and the ONE girl making drinks decided to make their order before making mine. It took about 20 minutes to get my drink and all the other employees that were there were just messing around they had one person just picking music instead of making drinks and three others just chatting it up with people at walk up window. One of the people from the group seemed to work there because she parted from the group and walked into the back and punched the code in. The line didn’t move the whole time that family was at the window and my drink came out wrong but at that point I was already waiting 20 minutes and didn’t want to wait even longer. Such a disappointing example of customer service.
  • SM
    Suzanne Muzquiz
    Oct 18, 2025
    3.0
    Man I’m dissatisfied. I ordered my usual drink here at this location (not my usual location) and it tasted purely like rebel only, you cannot taste the coconut/peach or lavender I added on. I got the Rainbro with lavender float and soft top.
  • SC
    steven clark
    Oct 11, 2025
    5.0
    Love the coffee here with large menu offering. If you like drinks on the sweeter side, this place is for you.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!