Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback on customer service is mixed; while many praised the friendly and attentive staff, some reported rude interactions and long wait times.
Order Accuracy
Several customers experienced issues with incorrect orders, including wrong drinks and missing items, leading to dissatisfaction.
Staff Recognition
Specific employees, particularly Ariel, received high praise for their exceptional service and ability to remember regular customers' orders.
Speed of Service
While many customers appreciated the fast service, others noted long wait times, especially during busy hours.
Product Quality
Overall, customers enjoyed the drinks, highlighting their taste and variety, although some mentioned inconsistencies in quality.
DL
D. L.
Feb 11, 2026
1.0
So I went this morning at 5:00 tapped on all the windows no one was there there was a car in the parking lot 5:05 in the morning. Everything was dark no lights were on. Was I wrong on the time that y'all open at 5:00 a.m.?
CM
Caitlin McGrath
Feb 4, 2026
2.0
2/5 stars, I'll still go cause it is the only location I don't have to make a detour for omw to work but I'm not happy about it.
Had an estimate pick up time of 6:47 I get there at 6:52, then I got to stand there for 5 minutes while they made my order, instead of picking it up and going. Which wouldn't bother me cause it's sticker day, except this isn't the only time it's happened.
Previously I did order ahead and there were 5 cars ahead of me when I arrived, which at other locations the Brorista outside takes my name and brings me the order asap, at this location I gave my name and then had to wait for every car in front of me to have their orders made and provided before I had to give my name again to be handed my already made coffee. Then the time (also order ahead) I had to give my name 3 times and what I ordered twice before being handed my order cause the brorista was reading the name on the screen and not hearing the name I was giving. Oh and also when I ordered a large dark chocolate mocha with cherry (at the window even) and received a dark chocolate mocha with a suspicious lack of cherry flavor.
These compounded experiences have left a bad taste I couldn't even consume what I ordered today and no one at work wanted it either.
I no longer expect accurate service from this location, just the watery coffee that's 90% toranis and milk Dutch Bros is known for.
SM
Shana Marie
Jan 26, 2026
5.0
I love love dutch bros. So much better than Starbucks! In my opinion
AG
Ariel G
Jan 21, 2026
1.0
This establishment does not know how to prioritize people you have 3 ways to service people. Drive thru, mobile order and walk up. Sad that this cooperation has no proper staffing. Its not the employees fault but the company that won't hire more people if you offer all those services. Dutch get it together
CM
captin momo
Dec 19, 2025
5.0
I love coming to this one. When I come the staff is amazing and remember me every time which I love. But this one girl named Ariel is my favorite she knows when yall drop a new Red Bull energy drink I will definitely want to try to and even if I don’t know what I want for an energy drink she makes the best ones and I love them every time! She’s the absolute best! Plus she’s super sweet when we get to have a little chat when y’all aren’t busy. I mean they all are super sweet when we get to chat a little but Ariel and I chat it up like we are old friends. 😁😁☕️☕️
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 2633 Nacogdoches Rd, San Antonio?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer a drive-thru service at this location?
Yes, this Dutch Bros Coffee location has a drive-thru for your convenience.
Can I order Dutch Bros Coffee drinks through a mobile app?
Yes, you can order drinks using the Dutch Bros app available on iOS and Android, or use the quick order links online.
What payment methods are accepted at Dutch Bros Coffee?
Cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal are accepted. Check with the local shop about personal checks.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there any nearby restaurants where I could grab food before or after visiting Dutch Bros Coffee?
Nearby dining options include Sonic Drive-In for burgers and fast food, Pizza Hut for pizza, Twin Dragon Chinese Restaurant, Bangkok 54 Thai Cuisine, and Cinnabon at Schlotzsky's.
If I'm visiting Dutch Bros Coffee, are there any nearby automotive services?
Yes, you can find nearby automotive services such as Nacogdoches Car Care and Quick Lane for repairs, oil changes, and tire services.
What nearby businesses might be useful if I need health or dental services near Dutch Bros Coffee?
Nearby you can find dental services such as Tooth Acres and L.N. Weems DDS, as well as Eye Care Associates and The Eyeglass Shop for optometry needs.
Is there a way to earn rewards or get a free drink on my birthday at Dutch Bros Coffee?
By downloading the Dutch Bros app, you can receive a free drink reward on your birthday as part of their rewards program.
Does this Dutch Bros Coffee location offer kids drinks and family-friendly options?
Yes, they have a children's menu including Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies, and welcome families at their locations.
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