Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
945 reviews
5 stars
741
4 stars
80
3 stars
38
2 stars
25
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and cheerful staff, there were several reports of rude service and unprofessional behavior from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and drinks not being made as requested, leading to customer dissatisfaction.
Speed of Service
Customers frequently mentioned long wait times, particularly in the drive-thru, with some experiencing delays of over 30 minutes.
Drink Quality
The quality of drinks received mixed feedback; while some customers enjoyed their beverages, others reported them being poorly made or not meeting expectations.
Atmosphere
The overall vibe of the location was generally described as positive and welcoming, contributing to a pleasant customer experience.
- ARAnahi Ramos5 days ago1.0Worst staff and management ever. The two time I’ve come to this location everyone is so rude and short with customers.
- CHChristina HelmickNov 17, 20255.0So I order here often and have always enjoyed my drinks but the kindness of the employees that I witnessed today will ensure I keep coming back to this location. They treat everyone with the respect and human decency that they deserve. Great job, guys!!!!! Definitely recommend for tasty drinks and friendly service!!!!!
- GAGabrielle AlonsoOct 19, 20255.0Bay was so sweet! We ordered ahead and the drinks were ready when we got there! Everyone looked like they were having a great time! 🙌🏻 10/10 recommend!
- IJIsaac JohnsonOct 9, 20251.0Do not come to this location in the evening unless you want bad service. The individual taking orders at 6:10pm on October 9th, 2025 was rude and proceeded to come outside and ask “why do people come to Dutch bros?” Very disrespectful and no sign of good customer service.
- SGSabrina GalvezOct 6, 20251.0Hate to leave a bad review but they messed up my blended rebel and gave me iced and instead of redoing it, she just put it in the blender with ice, which did not taste the same 😭 it was so watery. I get this drink almost every other day from a different location and I just feel like this location always messes up my order
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 8614 Potranco Rd., San Antonio?
Dutch Bros Coffee is open daily from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer a drive-through service?
Yes, Dutch Bros Coffee has a drive-through service for convenient ordering.
Can I order Dutch Bros Coffee drinks ahead of time using an app?
Yes, you can order ahead using the Dutch Bros app available on both iOS and Android platforms.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal checks may not be accepted at all locations.
Are there any caffeine-free drinks available at Dutch Bros Coffee?
Yes, Dutch Bros offers decaffeinated espresso drinks and caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there kid-friendly drink options at Dutch Bros Coffee?
Yes, they offer kid-friendly drinks such as Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Can I get a free drink on my birthday at Dutch Bros Coffee?
Yes, by downloading the Dutch Bros app, you can receive a free drink reward on your birthday.
What nearby food options can I visit before or after Dutch Bros Coffee at 8614 Potranco Rd.?
Nearby food options include CosMc’s smoothie & juice bar, Bojangles - San Antonio for chicken, Sonic Drive-In for fast food, Smashburger for burgers, Tacos El Rodeo De Jalisco for Mexican food, Shipley Do-Nuts, and Jimmy John’s sandwich shop.
What nearby services can help if I need automotive parts or repair near Dutch Bros Coffee?
AutoZone is nearby and provides automotive parts and repair services, convenient if you need vehicle assistance while visiting Dutch Bros.
Are there any veterinary services near Dutch Bros Coffee at 8614 Potranco Rd.?
Yes, nearby veterinary services include St. Francis Veterinary Hospital, Robert Bauml DVM, and St. Francis of Assisi Veterinary Medical Center.