Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
350 reviews
5 stars
274
4 stars
32
3 stars
20
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, upbeat, and accommodating.
Drink Quality
While many enjoyed the coffee and drinks, there were several complaints about inconsistency in taste and quality.
Service Speed
Some customers reported long wait times, particularly during busy hours, leading to frustration.
Customization Issues
There were concerns about incorrect orders, especially regarding sugar-free requests and drink modifications.
Overall Experience
Despite some negative feedback, many customers expressed a strong preference for this location over competitors like Starbucks.
- EQEnrique QuintanillaNov 12, 20253.0Use to be my fav Dutch but the service has definitely went down. Not terrible but not like most Dutch.. coffee is still good usually gets orders out fairly quick. Parking lot a lil iffy.
- NCNeomi CostillaOct 28, 20255.0Super busy area but the staff is fun and upbeat and fast! Coffee is great, not too acidic with many flavoring choices, especially for my sugar free queens! They even offer a high protein milk for a protein coffee. If I may suggest; Small light-ice, sugar free breve with sugar free caramel drizzle inside and around the cup with spray whip on top. Delicious!
- LFLaura FlemmingOct 22, 20251.0I would like to start by saying this is excellent coffee. However, I'm a diabetic I use sugar free and count everything i put in my system. Today I overheard Alexis that works at the 5398 store tell the other young lady that if she messes up an order about sugar she just gives it to them anyway! First that could harm someone! They are asking for sugar free not to make you work harder but more than likely for theirhealth. Second it could have made me very I'll! So of you go to this location PLEASE be aware of how they make your coffee!
- MEMegan EdwardsOct 18, 20255.0Had a great experience with Jen. She made sure all of our drinks were made perfectly and accommodated all of our customizations with no complaints. Will definitely be back!
- HGHelenYvette GOct 18, 20253.0The Staff was Really Friendly today. But My Pumpkin Latte Coffee was Blahhh! It just looked like a Glass of milk Tbh. I Thought about asking her to remake it! But I ended up throwing it Away! I'll try again another day.....Sigh
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of the Dutch Bros Coffee location at 5398 Walzem Rd, San Antonio?
Dutch Bros Coffee at 5398 Walzem Rd is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Can I customize my drink at Dutch Bros Coffee?
Yes, Dutch Bros Broistas are happy to customize your drink to your preferences.
Do you offer sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer any birthday rewards?
You can receive a free drink on your birthday by downloading the Dutch Bros app and joining the rewards program.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros accepts cash, all major credit cards, gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Availability of personal checks depends on the location.
Is there a drive-thru and curbside pickup service available?
Yes, this Dutch Bros Coffee location has a drive-thru and offers curbside pickup, but does not offer delivery.
What are some nearby dining options close to Dutch Bros Coffee at 5398 Walzem Rd?
Nearby dining options include Las Palapas (Tex-Mex), Wingstop (chicken restaurant), Pizza Hut, Ali's Pizzaria (Italian), Taqueria Garibaldi (Mexican), Pho Havi and Pho Ba 9 (Vietnamese), Chef Joe Asian Cuisine (Chinese/Asian), Bunsen Burgers, and Luby's (comfort food).
Are there fitness or martial arts centers near Dutch Bros Coffee?
Yes, nearby fitness and martial arts options include The Crucible Karate Academy, Xtreme Martial Arts & Fitness, and OC Tae Kwon DO.
Where can customers find nearby shopping or service locations around Dutch Bros Coffee?
Nearby shopping and services include RadioShack (electronics), Kids Foot Locker (shoes), Custom Sounds & Tint (car stereo), Express Liquor (liquor store), Chase ATM, and Walzem Plaza shopping center.