Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
316 reviews
5 stars
210
4 stars
22
3 stars
12
2 stars
13
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers expressed frustration with the slow service, particularly during peak hours, with wait times often exceeding 20-30 minutes.
Drink Quality
Overall, customers praised the quality and taste of the drinks, highlighting specific favorites and the ability to customize orders.
Customer Service
The staff received numerous compliments for their friendliness and helpfulness, with several employees being specifically recognized for their excellent service.
Inconsistency
There were reports of inconsistency in drink preparation and order accuracy, with some customers receiving incorrect or poorly made drinks.
Drive-Thru Experience
The drive-thru system was criticized for being chaotic and inefficient, leading to confusion and longer wait times for customers.
- RPRory Parker4 days ago5.0Stephanie was an amazing, she did a great job and knew what to order for me as it was my first time. Get this girl a raise🤘🏼 Her customer service was on point👌🏼
- CECeleste EspinozaNov 16, 20255.0Gabby and Malaney were so nice and helpful for my first time being here thx to them for new drink recommendations!.
- GHGuadalupe Marie HernandezNov 16, 20251.0Worst location ever! Third time I’ve came they forgot about my order and when I received it the coffee is watered down. On top of that the wait time is ridiculous regardless if you do it on the app
- SBSarah BrownNov 13, 20251.0Everytime I order mobile order from this location I am always dissapointed having to wait an extra 15+ minutes for one drink, once in awhile I will order 2 and it is even worse, after it is supposed to be ready. I would say that it is a hit or miss. My drinks either are getting messed up (properly not made) which I am not that person to make a big deal out of it because I know working in service can be stressful. I live near by and love dutch bros but this location is the worst location out of all the ones I have been to. It is sad too because everyone is so nice but they need to work on being more efficient with time and accuracy. Sadly , I see others cancel their order as well because their drinks arent ready when it is supposed to be. Then we are waiting for them to finish them up and now we are running late when it shouldnt be like that!
- ASAlberto Sanchez-Nov 5, 20251.0Every time I come to this location the waiting time gets longer and longer. 40+ minutes to pick up a mobile order? I mean, other locations get your order ready within a few minutes and the broistas crew at this location seems to grow in numbers but a huge decline in efficiency.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including espresso drinks like mochas, lattes, breves with decaf options, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and sugar-free flavors like white chocolate and caramel.
Does Dutch Bros Coffee offer sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there caffeine-free drink options at Dutch Bros?
Yes, caffeine-free options include Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, Lemonades, and classic espresso drinks made with decaffeinated espresso.
What are the business hours for Dutch Bros Coffee at 5422 Southwest Loop 410 in San Antonio?
This Dutch Bros Coffee location is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer delivery or curbside pickup services?
Dutch Bros Coffee offers curbside pickup but does not offer delivery services.
How can customers place orders ahead of time at Dutch Bros Coffee?
Customers can use the Dutch Bros app or online order links available on iOS and Android platforms to order ahead and customize their drinks.
Are there any family-friendly drink options at Dutch Bros Coffee?
Yes, Dutch Bros Coffee offers kid-friendly drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies.
Can I find Dutch Bros Coffee near Sir Tako or Tacos El Chilango in San Antonio?
Yes, Dutch Bros Coffee is located near Sir Tako (a fast food restaurant) and Tacos El Chilango (a food truck), making it convenient to visit for coffee before or after enjoying local food nearby.
What dining options are available near Dutch Bros Coffee at 5422 Southwest Loop 410?
Nearby dining options include Sir Tako (fast food), Tacos El Chilango (food truck), Bangkok Kitchen (Thai restaurant), Sukhothai Thai Restaurant, Laguna Cafe (Filipino restaurant), Sip's Daiquiris and More (lounge and bar), Bayseas Seafood, and Burger King, allowing you to enjoy a variety of meals close to Dutch Bros.
Are there convenient services near Dutch Bros Coffee like postal, banking, or phone stores?
Yes, nearby services include Post office Valley High and United States Postal Service for mailing, Wells Fargo ATM for banking, and mobile phone stores like T-Mobile, Cricket Wireless Authorized Retailer, and T-Mobile Authorized Retailer for telecommunications needs.