Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Feedback highlights a mix of excellent and poor customer service experiences, with some staff being friendly and helpful while others were reported as rude or unprofessional.
Order Accuracy
Several customers expressed frustration with incorrect orders, indicating inconsistency in order preparation and fulfillment.
Drink Quality
Many reviews praised the quality and taste of the drinks, with specific mentions of favorites like the Golden Eagle and the ability to customize orders.
Speed of Service
Customers noted varying wait times, with some experiencing quick service while others reported long waits, especially during busy hours.
Atmosphere
The atmosphere is generally described as friendly and upbeat, contributing positively to the overall experience, although some noted the drive-thru setup could be improved.
TT
Temo
Nov 7, 2025
5.0
Good coffee
VK
Violet Knight
Nov 1, 2025
1.0
I had ordered online for some to go and pick it up for me and when they got there to get my order the drink wasn't even filled all the way up. The girl there said sorry it how we make it ive ordered dutch bros multiple times by the one at west Avenue and this has never happened to me. I want a remake or my money back for what its worth im not getting what I always order. This is not right at all.
AM
Ashley Morales
Oct 28, 2025
5.0
The young girl taking the orders outside is super nice and helpful
VV
VEG
Oct 21, 2025
5.0
I visit this location daily. The staff know my name and drink order. Such great attitudes. They are courteous and always get my order right. Great coffee spot with a great variety of music that gets you hyped.
AH
ariel hernandez
Oct 18, 2025
1.0
Yall suck. I was trying to enjoy my day with my lovely family having a girls day and we decide to stop at dutch bros around 1:30 pm and yall have us wait in line for 20 minutes just to give us the wrong order and be rude. When we asked for another drink the lady gave attitude and said “throw it away then” we then waited another 20 minutes to get another drink just for it to be the wrong drink AGAIN!!!! This place sucks i do not recommend coming here i KNOW i will stick to 7 brew.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 519 Bandera Rd, San Antonio?
Dutch Bros Coffee at 519 Bandera Rd is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer drive-thru service?
Yes, the location features a drive-through for your convenience.
What methods of payment are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I place a drink order ahead of time at Dutch Bros Coffee?
Yes, you can order ahead using the Dutch Bros mobile app or quick order links, where you can customize your drink exactly how you like.
Are there sugar-free flavor options available?
Yes, Dutch Bros offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer a kids menu?
Yes, children can enjoy Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies, which are kid-friendly drinks.
What nearby places can I visit before or after getting coffee at Dutch Bros on Bandera Rd?
Nearby you can visit La Capital del Sabor, a Mexican restaurant, or La Chilanguita Snacks, which offers ice cream and smoothies. These spots make great stops for a meal or dessert before or after your coffee run.
Are there any nearby pet services near Dutch Bros Coffee on Bandera Rd?
Yes, both Blue Cross Pet Hospital and Blue Cross Vet Clinic are nearby, so you can easily take care of your pet's needs when visiting the area.
What entertainment options are near Dutch Bros Coffee at 519 Bandera Rd?
For nightlife or sports viewing, Melody's Sports Bar and La Cantinita Sport & Bar are nearby places where you can enjoy drinks and social time after your coffee visit.
Is Dutch Bros Coffee located near any banking or financial services?
Yes, World Finance, Alamo Loan Company, and Western Finance are nearby financial services that might be convenient stops during your visit to Dutch Bros Coffee.