Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and attentive service from staff members, particularly highlighting individuals like Sofia, Ariel, and John for their positive attitudes and helpfulness.
Order Accuracy
There were several complaints about incorrect orders and drinks not being made as requested, leading to frustration among some customers.
Drink Quality
Overall, customers enjoyed the drinks, noting their deliciousness and variety, although some mentioned issues with drinks being overly filled with ice or not meeting expectations.
Speed of Service
While some reviews highlighted quick service, others reported long wait times and inefficiencies, particularly during busy periods.
AW
alyssa walker
Feb 21, 2026
2.0
Arrived with two cars in line, more then arrived. The lady then took three new cars orders before me. Plus, when they took my order they asked if I wanted soft top or whip cream and I got neither when I recieved my drink.
CC
Celeste Cavazos
Feb 19, 2026
5.0
Dutch Bros at 519 is a mandatory stop for me every morning on my way to work. I have to get my daily dose of smiles, good vibes and my nitro 911 cold brew sugar-free with a domino shot and a personalized note on the lead for me. I Absolutely love, love, love this location and all their employees and the manager. There’s too many of them to for me to name them all here, but each and everyone always brings a smile to my face and always greets me by my first name, I highly recommend this Dutch Bros coffee location too to you.
SF
Sweetlips Fons
Feb 13, 2026
2.0
Update****2/20/26
Went by location and spoke with manager and she was super nice and also confused why service was not meeting expectations. She was very kind and helpful. Thank you for understanding that the value of the product should not be altered.
***Went to buy coffee, was very disappointed did not fill out my cup with coffee half of it was whipped cream and called it a day. I guess there competing with Starbucks and decided to follow their habits. Try to call but could not get no one, ONLY goes to direct headquarters. Then get an automated recording saying we're not in today. Who's not in on a weekday I have to go to work on the weekday. Extremely disappointing.
AA
abel apolinar
Feb 8, 2026
5.0
The girls are friendly the men are take in the bad .good news all the long .
LT
Layla T
Feb 3, 2026
5.0
My barista Maya was so sweet and amazing! She made me an amazing banana bread mocha, I'll have to come back soon
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
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