Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates inconsistent customer service, with some employees praised for friendliness while others are reported to have poor attitudes and lack of engagement.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and disappointment.
Cleanliness and Quality
Several reviews mention cleanliness issues and concerns about the freshness of food items, including donuts and coffee.
Staffing Issues
Customers noted that the location appears understaffed, leading to slow service and longer wait times.
Management Concerns
There are complaints about management practices, including poor treatment of staff and inconsistent service quality.
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abbey lehner
Dec 31, 2025
2.0
I haven’t been to Dunkin’ Donuts in a while because their cups always leak but I went today. I was asked for a tip and then drove off to find that my coffee was incorrect. Guess I won’t be going back. It’s frustrating To be asked for a tip and then realize your coffee is wrong after you drove off
VV
Vihaan
Dec 8, 2025
5.0
Brandon is a great worker and he does great work he is very generous and has very good customer service. He deserves a raise
TT
TrippySeasonz
Dec 1, 2025
5.0
Best Dunkin in stone oak ✌️
BB
Bri
Nov 30, 2025
1.0
Went to through the driveway at 8:28pm. It says “sorry, we’re closed”.
Online it says they close at 9pm.
Door says they close at 9pm.
Door light says “OPEN”.
I parked and went inside. It is now 8:29pm.
We were told they threw away all the donuts and that if we “got there any earlier he would’ve stopped throwing away.”
Why would you not wait to throw them away at 9pm? Absolutely ridiculous. Drove to this location because it was open until 9pm… my son was so sad. They offered ice cream from their baskin Robbin’s part… but of course only a couple flavors available.
Cannot stand when people close half an hour before they’re supposed to. Both registers are being counted while we are in here and it is 8:40pm.