Dunkin'

2.9
381 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8027 W Loop 1604 N, San Antonio, TX
78254, United States

Hours

Reviews

2.9
381 reviews
5 stars
129
4 stars
42
3 stars
21
2 stars
35
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Product Availability

Many reviews highlighted consistent issues with being out of stock on essential items, including donuts and drinks.

Food Quality

There were numerous complaints about the quality of food, with reports of stale donuts and poorly prepared items.

Cleanliness

Several customers noted cleanliness issues within the store, including unsanitary conditions and a lack of attention to hygiene.

Staff Attitude

While some staff were praised for being friendly, many reviews mentioned unprofessional behavior and a lack of enthusiasm among employees.
  • LP
    Leon Perez
    Nov 12, 2025
    1.0
    WORST dunkin ive ever been to. To start i ordered a croissant WITH NO CHEESE , i told the guy at the window. then him and the girl in the back trying to figure out . he asked me multiple times and even charged me for it . after he continued to give me a bagel with cheese ? the complete wrong order . who hired these people ??
  • CJ
    Cesar Jimenez
    Nov 9, 2025
    5.0
    Today I went to Dunkin’ Donuts and received outstanding customer service from Matthew, who I believe is the manager. He was extremely positive, helpful, and welcoming. This location is lucky to have someone like Matthew — he truly made my visit enjoyable. I highly recommend this Dunkin’ Donuts thanks to his excellent service!
  • AF
    Arthur Feldman
    Nov 8, 2025
    1.0
    Avoid this shop. This locations espresso machine is either broken or the shop is "out of supplies" nearly every time I am here. If you want anything other than plain coffee, this is not the place to go. Does someone need to be retrained on proper ordering?
  • SN
    snigdha nalubolu
    Oct 25, 2025
    1.0
    Plain begal can be this worse wow!!! I know your tired bad day etc but remember we pay for it!!! It’s not free money to anyone!!! If we are spending enough at your place either we expect quality food over service atleast
  • AR
    Aiden Reyna
    Oct 18, 2025
    5.0
    Donuts are delicious. Good customer service. Very clean, possum in the trash can was so chill, his new name is Ralph.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in San Antonio, TX?

Dunkin' in San Antonio is open daily from 3:30 AM to 10:00 PM.

Can I order Dunkin' products online or through an app?

Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android or through the online ordering link provided.