Dunkin'

2.9
383 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8027 W Loop 1604 N, San Antonio, TX
78254, United States

Hours

Reviews

2.9
383 reviews
5 stars
132
4 stars
42
3 stars
21
2 stars
35
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Service quality is inconsistent, with reports of friendly staff but also rude and inattentive employees.

Product Availability

Frequent shortages of menu items, including donuts and drinks, leading to customer frustration.

Food Quality

Mixed reviews on food quality, with some items reported as stale or poorly prepared.

Cleanliness

Concerns about cleanliness in the store, including reports of unsanitary conditions.

Management Issues

Calls for better management and training due to ongoing service and operational problems.
  • JC
    Jessica Cash
    Dec 18, 2025
    5.0
    Staff are very friendly and kind. Food is good too
  • WG
    William Galvan
    Dec 1, 2025
    5.0
    Great service! Fast, attentive and respectful. General manager and employee also voluntarily helped me jumpstart vehicle, great people!
  • LP
    Leon Perez
    Nov 12, 2025
    1.0
    WORST dunkin ive ever been to. To start i ordered a croissant WITH NO CHEESE , i told the guy at the window. then him and the girl in the back trying to figure out . he asked me multiple times and even charged me for it . after he continued to give me a bagel with cheese ? the complete wrong order . who hired these people ??
  • CJ
    Cesar Jimenez
    Nov 9, 2025
    5.0
    Today I went to Dunkin’ Donuts and received outstanding customer service from Matthew, who I believe is the manager. He was extremely positive, helpful, and welcoming. This location is lucky to have someone like Matthew — he truly made my visit enjoyable. I highly recommend this Dunkin’ Donuts thanks to his excellent service!
  • AF
    Arthur Feldman
    Nov 8, 2025
    1.0
    Avoid this shop. This locations espresso machine is either broken or the shop is "out of supplies" nearly every time I am here. If you want anything other than plain coffee, this is not the place to go. Does someone need to be retrained on proper ordering?

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in San Antonio, TX?

Dunkin' in San Antonio is open daily from 3:30 AM to 10:00 PM.

Can I order Dunkin' products online or through an app?

Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android or through the online ordering link provided.