Dunkin'

3.6
298 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Dunkin'
1525 Southwest Military Drive, San Antonio, TX
78221, United States

Hours

Reviews

3.6
298 reviews
5 stars
163
4 stars
28
3 stars
9
2 stars
17
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness from staff and long wait times without acknowledgment.

Product Availability

Frequent complaints about the location being out of donuts and other menu items, leading to customer frustration.

Quality Issues

Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale donuts and poorly made beverages.

Management Concerns

Negative feedback regarding management's attitude and handling of customer complaints, with some customers feeling dismissed or treated rudely.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and good coffee.
  • RG
    Robby Garcia
    Dec 22, 2025
    1.0
    Me and my wife went inside to order, stood there at the register as multiple employees passed and never acknowledged us. Waited at least 5 minutes and left. Service is bad at this location
  • SN
    Stephanie Nicole
    Dec 11, 2025
    1.0
    My vanilla cream was super dry, chocolate donut was mediocre if not bad tasting.... super disappointed, also variety sucked, why only like six flavors. I don't know what's happened to Dunkin but it's gone down hill....next I'll take the extra five mins to go to Krispy Kreme or go to a mom and pop bakery otw home.
  • RR
    Ricardo Fuentes Jr (Ricky)
    Dec 3, 2025
    5.0
    Mostly just get coffee there but I don't think I've ever gotten a bad one here. Was almost given one that looked off but the drive thru worker noticed and made a new one without me asking. Really good service
  • DS
    Diantha Solis
    Dec 3, 2025
    5.0
    Took my girls to get a coffee
  • DG
    Danny Gamez
    Nov 21, 2025
    2.0
    Complete order was incorrect. This location is always out of doughnuts and when I informed the girl at the window that the order was wrong, she got upset. Complete attitude change.

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in San Antonio, TX?

This Dunkin' location is open Monday to Friday from 4:00 AM to 10:00 PM, and on Saturday and Sunday from 5:00 AM to 10:00 PM.

What types of meals can I get at Dunkin' on Southwest Military Drive?

Dunkin' serves breakfast, lunch, and brunch at this location, with options like coffee, espresso, breakfast sandwiches, and donuts.