Dunkin'

3.6
300 reviews

Business Details

(210) 251-2044
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Dunkin'
1525 Southwest Military Drive, San Antonio, TX
78221, United States

Hours

Reviews

3.6
300 reviews
5 stars
165
4 stars
28
3 stars
9
2 stars
17
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude staff and long wait times being common complaints.

Product Availability

Frequent issues with being out of stock on popular items, particularly donuts, were noted by several reviewers.

Quality of Food

Customers expressed disappointment with the quality of donuts and drinks, citing stale products and incorrect orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and good coffee.
  • DG
    Dean Gavord
    Jan 16, 2026
    5.0
    I love the donuts. Nathan did a great job
  • SN
    Scott N
    Jan 14, 2026
    5.0
    I will NEVER EVER go back to Starbucks again me and hubby walked in after a long working night and we got the best service especially for being 4:15 AM !!! We got nothing but a welcoming environment👊 I didn’t get the young lady’s name but she changed my mind forever ❤️ with just with being soo kind and not looking bothered or rude unlike what I get from Starbucks every morning ☀️ thank to the whole staff again 🙌🙌
  • RG
    Robby Garcia
    Dec 22, 2025
    1.0
    Me and my wife went inside to order, stood there at the register as multiple employees passed and never acknowledged us. Waited at least 5 minutes and left. Service is bad at this location
  • SN
    Stephanie Nicole
    Dec 11, 2025
    1.0
    My vanilla cream was super dry, chocolate donut was mediocre if not bad tasting.... super disappointed, also variety sucked, why only like six flavors. I don't know what's happened to Dunkin but it's gone down hill....next I'll take the extra five mins to go to Krispy Kreme or go to a mom and pop bakery otw home.
  • RR
    Ricardo Fuentes Jr (Ricky)
    Dec 3, 2025
    5.0
    Mostly just get coffee there but I don't think I've ever gotten a bad one here. Was almost given one that looked off but the drive thru worker noticed and made a new one without me asking. Really good service

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