Dunkin'

2.8
143 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2882 Thousand Oaks, San Antonio, TX
78232, United States

Hours

Reviews

2.8
143 reviews
5 stars
54
4 stars
8
3 stars
6
2 stars
12
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from employees, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, causing frustration among customers.

Food Quality

Concerns about food being cold, stale, or improperly prepared, with some customers describing it as unsafe.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including flies in the display cases and dirty interiors.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and enjoyed the food and drinks.
  • HA
    Heather K (Reika Aimano)
    Nov 10, 2025
    5.0
    This is my first time review, I thought the gentlemen who answered the speaker was very sweet, Did a great job making my coffee and even cracked a smile at my joke. I appreciated the interaction.
  • NN
    Nova
    Oct 12, 2025
    1.0
    Disappointed, didn't get what I ordered. Iced coffee was warm. Food cold. Doesn't make any sense
  • PB
    Payton Bell
    Sep 24, 2025
    1.0
    We went to get a box of munchkins around 8:30 and the workers there were rude and confused about everything. We ordered a box of 25 munchkins for 6.99 but they gave us a box of 10 munchkins and when we asked for more, because we paid of 25 donut holes, the worker seemed angry at us for even asking to be given what we paid for.
  • VG
    Vivyann Guerrero
    Sep 8, 2025
    5.0
    Shoutout to the workers, they were lovely and made our drinks yummy.
  • GL
    g. l.o.
    Sep 6, 2025
    4.0
    I love Dunkin’ Donuts. It’s my favorite place for breakfast anytime. Only thing is that I noticed that the gentleman (I believe it was the manager) that was preparing the sandwiches was NOT wearing any gloves. (Thousand Oaks location) Was very disappointed and a lil disgusted knowing I ordered a sandwich. I think in the past that was a normal thing, but not nowadays. Today, I believe it’s required to wear gloves when handling food for the customers. And that’s why I’m not giving them the 5 stars. Other than that, they are very nice and polite. Attentive to the customer.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 2882 Thousand Oaks, San Antonio, TX?

Dunkin' is open Monday to Thursday and Sunday from 5:00 AM to 9:00 PM, and on Friday and Saturday from 5:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup options?

Yes, this location provides both delivery and curbside pickup services.