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Dunkin' Zero
Brand Certified

Dunkin'

2.9
(149 reviews)

Business Details

(210) 963-6003
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2882 Thousand Oaks, San Antonio, TX
78232, United States

Hours

Reviews

2.9
149 reviews
5 stars
58
4 stars
8
3 stars
6
2 stars
12
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with many experiences of rude or inattentive staff, leading to incorrect orders and long wait times.

Food Quality

There were numerous complaints about food quality, including stale donuts, cold food, and poorly prepared drinks, with some customers expressing concerns about food safety.

Employee Attitude

While some reviews highlighted friendly and helpful employees, many others noted a lack of professionalism and care among staff, contributing to a negative customer experience.

Cleanliness Issues

Several customers mentioned cleanliness problems, including dirty dining areas and the presence of flies, which detracted from their overall experience.
  • NM
    Nick Mendez
    5 days ago
    1.0
    Abysmal service. Showed up an hour before they close on Feb 28, 2025 and was told they are no longer serving coffee/expresso machines at that time that the only thing available was donuts. I've been to dunkins from coast to coast and never met such lazy workers like this a whole hour before closing. Smh
  • KK
    Keiska KNB
    Feb 19, 2026
    5.0
    Monika in the drive thru always gets my order right and reccomends yummy drinks! Thank you!!
  • CM
    Corey Mayo
    Feb 1, 2026
    5.0
    I see many bad reviews for service, but that's not what I experienced at this location on the morning of Feb 1. I think they realized a sleepy dad was trying to get breakfast for his family, and they helped me with a drink carrier because I had a lot to carry to the car. Great, friendly service. I recommend the croissant sandwiches over anything McDonald's serves and my kids really liked their kolaches.
  • TN
    thai nguyen
    Jan 26, 2026
    5.0
    Very professional and kind gentleman, I believe his name is Javier, took my order at the drive thru. Very caring and courteous. Kudos to finding a great employee with an awesome personality. It reflects nothing but positive for the business. Great job Javier!
  • PJ
    pete jas
    Nov 26, 2025
    1.0
    These kids could not care less about doing their jobs. Order is genuinely never right. This used to be a good location a few years back I'm not sure why its so bad now.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 2882 Thousand Oaks, San Antonio, TX?

Dunkin' is open Monday to Thursday and Sunday from 5:00 AM to 9:00 PM, and on Friday and Saturday from 5:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup options?

Yes, this location provides both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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