Dunkin'

2.8
144 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2882 Thousand Oaks, San Antonio, TX
78232, United States

Hours

Reviews

2.8
144 reviews
5 stars
54
4 stars
8
3 stars
6
2 stars
12
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from employees, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, including flies in the display cases and dirty interiors.

Food Quality

Customers expressed disappointment with food quality, citing stale donuts and poorly prepared sandwiches.

Inconsistent Experience

The overall experience varied greatly, with some customers praising friendly staff and good service, while others reported long wait times and poor service.
  • PJ
    pete jas
    Nov 26, 2025
    1.0
    These kids could not care less about doing their jobs. Order is genuinely never right. This used to be a good location a few years back I'm not sure why its so bad now.
  • HA
    Heather K (Reika Aimano)
    Nov 10, 2025
    5.0
    This is my first time review, I thought the gentlemen who answered the speaker was very sweet, Did a great job making my coffee and even cracked a smile at my joke. I appreciated the interaction.
  • NN
    Nova
    Oct 12, 2025
    1.0
    Disappointed, didn't get what I ordered. Iced coffee was warm. Food cold. Doesn't make any sense
  • PB
    Payton Bell
    Sep 24, 2025
    1.0
    We went to get a box of munchkins around 8:30 and the workers there were rude and confused about everything. We ordered a box of 25 munchkins for 6.99 but they gave us a box of 10 munchkins and when we asked for more, because we paid of 25 donut holes, the worker seemed angry at us for even asking to be given what we paid for.
  • GL
    g. l.o.
    Sep 6, 2025
    4.0
    I love Dunkin’ Donuts. It’s my favorite place for breakfast anytime. Only thing is that I noticed that the gentleman (I believe it was the manager) that was preparing the sandwiches was NOT wearing any gloves. (Thousand Oaks location) Was very disappointed and a lil disgusted knowing I ordered a sandwich. I think in the past that was a normal thing, but not nowadays. Today, I believe it’s required to wear gloves when handling food for the customers. And that’s why I’m not giving them the 5 stars. Other than that, they are very nice and polite. Attentive to the customer.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 2882 Thousand Oaks, San Antonio, TX?

Dunkin' is open Monday to Thursday and Sunday from 5:00 AM to 9:00 PM, and on Friday and Saturday from 5:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup options?

Yes, this location provides both delivery and curbside pickup services.