Dunkin'

3.7
675 reviews
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Business Details

18235 Bulverde Rd, San Antonio, TX
78259, United States
(210) 530-8342
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18235 Bulverde Rd, San Antonio, TX
78259, United States

Hours

Reviews

3.7
675 reviews
5 stars
308
4 stars
123
3 stars
69
2 stars
63
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Mikaila and Cindy received praise for their friendliness and attentiveness, many customers reported rude or inattentive staff, leading to long wait times and poor service experiences.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale donuts, incorrect orders, and poorly made beverages as common issues.

Cleanliness and Organization

Several reviews highlighted cleanliness issues and disorganization within the store, with reports of flies around the food and employees appearing disengaged.

Speed of Service

Many customers complained about slow service, particularly during busy hours, with some waiting excessively long for their orders.
  • RS
    Rich Sundell
    Dec 29, 2025
    5.0
    The staff was fantastic
  • LS
    Leslie Schmidt
    Dec 14, 2025
    2.0
    So disappointed with this location. Came in this morning to get an assorted dozen donuts for my son's 18th birthday to surprise him before he woke up. I let the drive thru k lnow this was for a special birthday surprise and if I could get a nice arrangement of assorted donuts. I got home to open the box to be highly disappointed, there was no assortment, 6 glazed, 6 chocolate with creme center. Please teach your employees what an ASSORTMEMT is!!! Should have gone to Grand Donuts they would have never ruined this birthday surprise.
  • EJ
    Eddie Valles Jr
    Nov 6, 2025
    4.0
    Thank you for the delicious birthday strawberry cheesecake ice cream cake. It was worth the $42 something this great tasting ice cream cake.
  • JP
    jacob p
    Sep 25, 2025
    4.0
    mikaila and sean were the best when it came to customer service and greeted me when i came in , i felt welcome and happy , even though it feel like hell in dih bih
  • RW
    Ryan Wong
    Sep 23, 2025
    5.0
    The staffs are very friendly and helpful
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 18235 Bulverde Rd, San Antonio?

Dunkin' is open daily from 5:00 AM to 10:00 PM, with slight variations on some days where it opens at 5:30 or 6:00 AM and closes between 9:30 and 10:00 PM.

Can I order ahead or use drive-thru services at this Dunkin' location?

Yes, you can order ahead using the Dunkin' mobile app and use the drive-thru for a fast grab and go experience.