Dunkin'

3.7
1125 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9230 Potranco Rd, San Antonio, TX
78251, United States

Hours

Reviews

3.7
1,125 reviews
5 stars
525
4 stars
219
3 stars
99
2 stars
73
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and poor attitudes.

Product Availability

Customers frequently noted items being out of stock, particularly donuts and coffee flavors, leading to disappointment.

Food Quality

Inconsistency in food quality was highlighted, with reports of stale donuts and poorly prepared food items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.

Operational Hours

Customers expressed frustration over inaccurate advertised hours, particularly regarding late-night service.
  • DG
    DG G
    Oct 25, 2025
    1.0
    Dry Donut's no flavor
  • AG
    Andrea G
    Oct 9, 2025
    1.0
    Out of stock on donuts ? How you are literally a donut shop ... they also didnt have not just one but two of the coffee flavors I wanted ... I just drove away. Girl qt the window had poor attitude this morning
  • NP
    Natasha Patlan
    Sep 26, 2025
    5.0
    I just left there. I ordered avocado toast and a regular coffee with cream and sugar. I just wanted to say whoever made my coffee, you're the best. I took a sip of it because usually I would have to add more cream or even sugar but this time it was perfect for me. Thank you so much! You actually made my morning better 😁
  • JB
    John baeza
    Sep 18, 2025
    5.0
    We had a great experience, we ordered our food and drinks. We hung out for a bit and finished our food. It was really nice.
  • MS
    MC Slaughter
    Sep 9, 2025
    1.0
    So I walk in for a banana split at the Baskin Robbins side. "No bananas" non chalantly comes from a very unenthusiastic server. Ok i.opt for a milkshake. Eventually I get to the Dunkin Donuts register and ask for a bag of ground coffee. Server looks at me and grumbles we don't have any ground coffee. Nice! Im elated and very happy to say, this is what you get when poor management hires poor servers and isn't around to tend to basic things. 102 Potranco. Not good folks. Not good at all!

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in San Antonio, TX?

This Dunkin' is open 24 hours daily except Thursday when it opens at 3:30 AM and closes at midnight.

Does this Dunkin' offer delivery and pickup services?

Yes, this location provides both curbside pickup and delivery services for customer convenience.