Dunkin'

3.7
1131 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9230 Potranco Rd, San Antonio, TX
78251, United States

Hours

Reviews

3.7
1,131 reviews
5 stars
526
4 stars
221
3 stars
100
2 stars
73
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and poor attitudes.

Product Availability

Customers frequently noted items being out of stock, particularly donuts and coffee flavors, leading to disappointment.

Food Quality

Many reviews mention inconsistent food quality, with reports of stale or poorly prepared items, particularly donuts and breakfast sandwiches.

Cleanliness

Several customers commented on the cleanliness of the location, with some noting dirty tables and unsanitary conditions.

Operational Hours

There are complaints about the store not being open 24/7 as advertised, causing frustration among customers.
  • NG
    Nancy Gonzalez
    1 day ago
    1.0
    Poor management. Only two employees working during a rush, long lines not moving, and the store was out of key items to make coffee. Employees were overwhelmed. Management needs improvement.
  • TM
    Tony Martinez
    2 days ago
    5.0
    Great customer service.
  • TS
    The New Star
    Dec 1, 2025
    1.0
    Terrible
  • IG
    IV GJ
    Dec 1, 2025
    1.0
    Terrible
  • DG
    DG G
    Oct 25, 2025
    1.0
    Dry Donut's no flavor

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in San Antonio, TX?

This Dunkin' is open 24 hours daily except Thursday when it opens at 3:30 AM and closes at midnight.

Does this Dunkin' offer delivery and pickup services?

Yes, this location provides both curbside pickup and delivery services for customer convenience.