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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(1140 reviews)

Business Details

9230 Potranco Rd, San Antonio, TX
78251, United States
(210) 451-0929
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9230 Potranco Rd, San Antonio, TX
78251, United States

Hours

Reviews

3.7
1,140 reviews
5 stars
531
4 stars
222
3 stars
102
2 stars
74
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is mixed; while some customers praised the service, others reported rudeness and poor attitudes from employees.

Product Quality

Many customers expressed disappointment with the quality of food and drinks, citing stale donuts, incorrect orders, and inconsistent coffee preparation.

Management Issues

Several reviews highlighted poor management practices, including inadequate staffing during busy times and lack of inventory, leading to long wait times and customer dissatisfaction.

Cleanliness

Customers noted cleanliness issues, particularly with dirty tables and unsanitary conditions in the food area.

Operational Hours

There were complaints about incorrect operational hours, with customers frustrated by the location not being open as advertised.
  • SS
    Smith Salazar
    3 days ago
    2.0
    I chose not to order because they not list the price of any of their donuts. They are excluded from the menu in store, from the website, and from the app . The only way to find the price of any of the donuts appears to be to purchase them. I cannot be the only customer extraordinarily upset about that. It feels very very dishonest on the part of the company.
  • YM
    Yumi Mynatt
    Feb 20, 2026
    5.0
    1st time going to this location and service was fast and great! The sweet tea was on point and I LOVE the heart shaped donut ordered. Thank you for getting my day started right 💜
  • NN
    Nestor Nino
    Feb 19, 2026
    5.0
    Great service and good doughnuts and ice cream.
  • MR
    matthew ramundo
    Jan 22, 2026
    5.0
    Love the staff here always take can of me with evening milk shake runs taste so much better then other baskin Robin's plus staff always extremely friendly and professional
  • SH
    Stephen Hernandez
    Jan 18, 2026
    3.0
    Did the drive thru and the guy was super nice and cool but the coffees weren't made correctly and food specifically the bagel was cold and too hard to eat

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in San Antonio, TX?

This Dunkin' is open 24 hours daily except Thursday when it opens at 3:30 AM and closes at midnight.

Does this Dunkin' offer delivery and pickup services?

Yes, this location provides both curbside pickup and delivery services for customer convenience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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