Dunkin'

3.5
734 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7272 Culebra Rd, San Antonio, TX
78251, United States

Hours

Reviews

3.5
734 reviews
5 stars
331
4 stars
101
3 stars
65
2 stars
64
1 star
173

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant decline in customer service quality, with reports of rude staff, long wait times, and poor management.

Product Availability

Customers frequently noted that the location is often out of various menu items, including donuts and drinks, leading to frustration.

Food Quality

Many reviews mentioned issues with food quality, including stale donuts and improperly prepared items, contributing to a negative dining experience.

Staff Performance

While some staff members received praise for their friendliness and efficiency, overall staffing issues and inconsistent service were highlighted.

Cleanliness

Several customers reported unsanitary conditions, including flies in the display and a dirty store environment, which detracted from their experience.
  • TK
    Tereza Kg
    Nov 15, 2025
    1.0
    Donuts are very old even the jelly was clumpy and gross. You can tell by the photos how terrible it looks.
  • KM
    Kyle Meador
    Nov 13, 2025
    5.0
    Never got food. Always went for coffee. I would pick up breakfast tacos from a taco truck close to my hotel.
  • SD
    Stephanie Dupuis
    Oct 20, 2025
    5.0
    The cappy is so good
  • JS
    Jen_ah Side
    Sep 30, 2025
    5.0
    My little morning spot of calm B4 the grind... Great staff. Amazing nuts of dough. Epic Coffee creations.
  • S9
    Speed_Force 92
    Sep 18, 2025
    1.0
    Usually have a good experience at this location, with the regular floor employees. However, whenever I do have a problem at this location, its always with a manager. Today, I pulled up and ordered the same thing as I did yesterday. My order came out to under $6.50. Today upon ordering, the manager told me my order was $8.10. I told her that that's not right, and that yesterday it was almost $2 less expensive. She told me that her screen says $8.10, and I in turn told her I won't be paying that price. I parked across the street, and ordered the same thing on the app minus an extra flavor shot, and it came out to $6.27. I go back to pick up my order, and showed the manager how much I was charged, and she argued that a flavor shot that's 10 cents is the reason it rang up $2 more expensive, and in a rude manner, told me i should just use the app from now on. She also closed the window on me, and said bye in a condescending manner, after I told her she was purposely overcharging people. I called the Potranco location, and had them ring up my exact order she was charging me $8.10, and it rang up as $6.27. I called corporate, and they told me the same thing. I have Dunkin customers that come into my job, and they never have anything good to say about the afternoon crew, and I can definitely see why. If you dont wanna get scammed or overcharged by the afternoon manager, id either go in the AM, or order off the app. The manager at this location is a scammer

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in San Antonio, TX?

This Dunkin' location is open daily from 3:30 AM to 10:00 PM.

Where is this Dunkin' store located?

The store is located at 7272 Culebra Rd, San Antonio, TX 78251, in the Bexar area.