Dunkin'

3.7
842 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
11026 Culebra Rd, San Antonio, TX
78253, United States

Hours

Reviews

3.7
842 reviews
5 stars
395
4 stars
151
3 stars
88
2 stars
54
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some customers reported friendly service while others experienced rudeness and lack of urgency.

Product Availability

Frequent complaints about being out of popular menu items, including donuts and drinks, leading to customer frustration.

Order Accuracy

Numerous instances of incorrect orders and poor communication regarding item availability, resulting in dissatisfaction.

Cleanliness

Reports of dirty conditions in the store and bathrooms, impacting overall customer experience.

Quality of Food

Inconsistent quality of food and drinks, with some customers noting stale or poorly prepared items.
  • CW
    Celeste Williams
    Nov 15, 2025
    1.0
    terrible, worker acted like she didn’t even care, and gave me cold stale food. i usually like dublin but this wasn’t it
  • KG
    Kaya Guajardo
    Nov 8, 2025
    5.0
    Stopped by to get coffee after dropping my daughter off at school. Had some time to kill before work so I stopped by here to grab something fast. A young girl Leighton helped me. While I had ran into other employees, she was the first to greet me. As soon as she saw me, she greeted with a huge smile! When I asked for recommendations, she told me of a couple and told me her favorite drink as well. I was happy that she gave me options instead of pushing one drink. I could tell she genuinely wanted to help me find a coffee that I’d like. I was overall more happy with the service I received. It’s first thing in the morning and Leighton really helped start my day on the right track with having such a positive attitude!
  • CT
    Cory Timm
    Nov 3, 2025
    3.0
    I stopped in here a few weeks in the morning ago to buy some donut holes before working with some middle schoolers and I was blown off by the man behind the counter. I wanted to buy 200-250 donut holes (there were plenty available) but was told I could only buy ~100. The man behind the counter rolled his eyes and was obviously bothered by the fact that I didn't want a simple order so he wouldn't be bothered for long.
  • SO
    Sierra Opare
    Oct 27, 2025
    1.0
    Worker with the dyed red hair needs a serious attitude adjustment. No one is forcing you to work at Dunkin. The nasty attitude is really hurting this store!
  • ER
    Elizabeth Rodriguez
    Oct 1, 2025
    5.0
    I don't come here often but when I do, the staff is always very friendly and helpful. I tried the cereal milk latte and it was delicious!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 11026 Culebra Rd, San Antonio, TX?

Dunkin' at 11026 Culebra Rd is open daily from 3:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.