Brand Certified
Dunkin'
3.8(1144 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
12311 Nacogdoches Road, San Antonio, TX
78217, United States
Certified by Dunkin' • Mar 01, 2026
(210) 281-5830
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.8
1,144 reviews
5 stars
565
4 stars
204
3 stars
110
2 stars
66
1 star
199
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving stale or poorly prepared food items, including donuts and sandwiches.
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, or unprofessional.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and unclean food preparation areas.
Staff Attitude
While some employees received praise for their friendliness, many reviews mentioned a lack of enthusiasm and professionalism among the staff.
Order Accuracy
Customers frequently experienced issues with incorrect orders, including missing items and wrong drink preparations.
- BWBlacc WullGetsBizzyFeb 24, 20261.0Do not eat here! You're liable to be eating spoiled turkey sausage because the workers too lazy to actually put fresh stuff out with correct labeling don't say I ain't told you so if you get a stomach problem eating there food be blessed and smart people
- LWLark WilliamsFeb 23, 20261.0Went to get donuts around 11:30 am. Was looking for coconut frosted donuts and she said that they don't carry coconut donuts anymore. What? Got home and the creme filled donuts were hard like over a day old. They were awful. This location has really gone downhill.
- NHNicole HillFeb 20, 20265.0I go here nearly everyday, I love the usual morning staff. When I had an issue, the store manager contacted me and got it handled. Much appreciated.
- LGLaToy GreenJan 21, 20261.0I'm very upset with this location they sold me a croissant sandwich and hash browns and they were horrible the sandwich was dry and hard and the hash browns tasted under cooked and I've been sick all day throwing up and had to go to the Dr I will never go here again.
- LRLaura RendonJan 19, 20261.0I went on 1/17… the coffee was terrible and not at all what I ordered. I wasn’t greeted at the window I was told by the male at the window “what do you want”. I’ve complained several times to corporate but this happens every time at this location. Someone always wants to argue with me or give attitude at the window. Just find a new job if it’s that miserable in there idk the dynamics of Dunkin’ Donuts but still not excuse.
Frequently Asked Questions About Dunkin'
What special holiday drinks are available at Dunkin' in San Antonio?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What are the operating hours for Dunkin' at 12311 Nacogdoches Road, San Antonio?
Dunkin' is open Monday through Saturday from 4:00 AM to 10:00 PM, Sunday from 5:00 AM to 10:00 PM, with delivery available daily between 4:30 AM and 9:30 PM except Sunday which starts at 6:00 AM.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' offers both delivery and curbside pickup services for your convenience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Is there a Dunkin' mobile app to order ahead?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android platforms.
What are some popular menu items or specialties at this Dunkin' location?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru service available.
Can I pay with credit or debit cards at this Dunkin'?
Yes, Dunkin' accepts both credit and debit card payments.
What nearby places can I visit after enjoying Dunkin'?
Nearby you can visit Great Clips for haircare services, Shaolin-do Kung Fu & Tai Chi for martial arts classes, and Baskin-Robbins for ice cream and smoothies, all within convenient proximity.
Where can I find local dining options around Dunkin' in San Antonio?
Close to Dunkin', you can enjoy Mexican food at Chago's or El Novillero de Jalisco, have a burger at Whataburger or Longhorn Cafe, and try Picoso Grill for Tex-Mex and bar and grill options.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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