Dunkin'

Reviews

• MA

  Mafer Ag

  5 days ago
  1.0
  I placed a mobile order and arrived to find the drive-thru completely empty — no rush, no line, no reason for what followed. As I pulled up to the window, I was abruptly hurried to “grab my coffee” as if my mere presence was an inconvenience. There was no greeting, no courtesy — just an impatient handoff that felt more like being dismissed than served. To make matters worse, I was charged for cold foam that I never received, and no one bothered to mention it was unavailable. Instead, my drink was practically shoved out the window without a word. I left not only without what I paid for, but without the basic level of service any customer should expect. It’s disappointing when a simple coffee run turns into an experience that feels disrespectful. I genuinely hope the employee who treated me this way never has to experience the same indifference — because I’m certain she would not tolerate it herself. This level of service is unacceptable. I won’t be returning to this location, and I would caution others to reconsider as well. There are plenty of people who would value the opportunity to work at a place like Dunkin’ and treat customers with professionalism — unfortunately, that was not reflected in my experience. Yes this deserved a long post.🙂‍↔️
• LZ

  Lindsay Marie (Zombiette)

  Feb 10, 2026
  1.0
  The customer service here is horrible. They are always out of everything. I did a mobile order and asked for specific things and they still couldn’t get it right. And to top it off, the product they did give me, that was already wrong, was horrible and stale. I ordered hash browns with only queso, no bacon. It had bacon on it. And the hash browns were inedible. So thanks.. When I pulled up to the drive through, nobody was there and the girl came on the intercom and said “how can I help you??” In a rude tone and then acted like I was an inconvenience the whole time. Do better! Other locations are not like this. This is why I stopped going here but I decided to give them another chance. Now I remember why I stopped going there. Awful!
• AB

  Anusha Bandla

  Jan 19, 2026
  1.0
  Went to drive thru. Ordered egg&cheese with bacon on english muffin charged for 4 bacon and no bacon added to egg&cheese sandwich. I clearly repeated order and they said “Yes mam” !! I even gave tip on drive thru.. not sure why people cant follow simple requests. Called to let them know phone does not work. Voice mail is full
• HJ

  Hectoris J

  Jan 13, 2026
  4.0
  Annoying they didn't have coffee available at 7.15. Time most need coffee
• ER

  Eric R

  Jan 8, 2026
  2.0
  Just stopped by at 8am and there was a lock on the door with nobody in it. I checked here and it shows open..

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