Dunkin'

3.9
564 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14510 NW Military Hwy, San Antonio, TX
78231, United States

Hours

Reviews

3.9
564 reviews
5 stars
303
4 stars
100
3 stars
43
2 stars
27
1 star
91

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.

Food Quality

Several reviews mentioned inconsistent food quality, including stale donuts and poorly prepared items.

Cleanliness and Environment

Some customers appreciated the clean atmosphere and friendly staff, contrasting with the negative experiences reported by others.

Operational Issues

Frequent complaints about the location being closed during posted hours and running out of menu items.
  • ER
    Eric R
    4 days ago
    2.0
    Just stopped by at 8am and there was a lock on the door with nobody in it. I checked here and it shows open..
  • LC
    Lisa Colbert
    Dec 18, 2025
    1.0
    Instead of avocado toast got cold Avocado bread and the most sloppy latte .
  • LC
    Lizbeth Contreras
    Nov 21, 2025
    1.0
    I pulled up to the drive way around 6:45 pm and no one answered. I pulled around to park and get off because I really wanted a coffee before starting my 12 hour shift and see an employee standing in the back on her phone just so that she could tell me they were closed. At this point it’s 6:51pm. Should service still have been available?
  • TM
    The Merchants
    Nov 19, 2025
    1.0
    The worst customer service ever!! I hate that I keep giving them a chance. No more! Today my coffee was filled just over halfway in the cup. Why??
  • RD
    Rugga Douglas
    Nov 14, 2025
    5.0
    Me and my wife enjoy this Duncan the young brown skin lady had our food out on time and fresh and she was there by herself

Frequently Asked Questions About Dunkin'

What are Dunkin' San Antonio's regular opening hours?

Dunkin' in San Antonio is open daily from 3:30 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.