Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
261 reviews
5 stars
106
4 stars
29
3 stars
22
2 stars
15
1 star
89
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while some report friendly and efficient staff, many others highlight poor service, long wait times, and rude behavior.
Food Quality
Numerous reviews express disappointment with the quality of food, particularly donuts and breakfast items, citing stale and poorly prepared food.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the store.
Management Issues
There are complaints about poor management and organization, leading to inconsistent service and product availability.
Product Availability
Customers frequently mention that popular items, especially donuts and certain drinks, are often out of stock.
- AGAijalyn GonzalesNov 11, 20255.0Staff here is super duper nice
- AAAli AlribiNov 6, 20255.0Honestly, this Dunkin’ branch is one of the best I’ve been to! The staff are super fast, friendly, and always smiling 😊 My order is always perfect, and the coffee tastes amazing every single time. Even when it’s busy, they handle everything quickly and efficiently 👏🔥 Highly recommend this place if you want great coffee and excellent service to start your day right! 💯☕️ also Maria is the best worker!
- RZRay ZunigaOct 27, 20251.0Website states closes at 10:00 p.m. It's 9:49 and closed!!! Oh, location on Potranco Rd
- KBKennedy BarrientosOct 19, 20251.0The service was amazing and so was the atmosphere, but I was severely disappointed when I tried the six dollar bagel meal. It made me absolutely sick to my stomach. On the first bite you can taste the oven it was made in and you can taste the hashbrowns with freezer burn because of how long they’ve been sitting in the freezer I’m assuming. I’m only sticking to coffee and donuts from now on. It was a mistake exploring the menu.
- BSBarbara Jean SosaOct 4, 20251.0I've tried giving this dunkin the benefit of the doubt, but this time really did it for me. First off since they opened, they take so long on the orders, the quality is ehhh, so I haven't been there in probably 2 years. I usually go to the other one on Potranco and 151, they never disappoint, however this time I decided to give them a try and get a sandwich with hash browns. The hash browns were burnt and stuck to the paper and made in old, old oil, you can smell it. So gross.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 11330 Potranco Rd, San Antonio, TX?
Dunkin' is open daily from 3:30 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services at this location.
How can I order ahead to save time at Dunkin'?
You can order ahead using the Dunkin' mobile app available on the Apple App Store and Google Play, or through their online ordering website.
What are some popular menu items at this Dunkin' location?
Dunkin' serves a variety of items including coffee, espresso, breakfast sandwiches, donuts, and specialty beverages like the Cookie Butter Cloud Latte and Peppermint Mocha during the holiday season.
Is there a drive-thru available at this Dunkin'?
Yes, this Dunkin' location has a drive-thru service for convenient ordering and pickup.
Does Dunkin' at 11330 Potranco Rd welcome families and children?
Yes, this location welcomes families and children and offers dine-in seating.
Can I pay with credit or debit cards at this Dunkin'?
Yes, both credit and debit cards are accepted for payment at this Dunkin' location.
Which nearby places can I visit before or after my coffee at Dunkin'?
Nearby places include Baskin-Robbins for ice cream treats, Hammer and Nails Grooming Shop for a fresh haircut, and San Antonio Orthodontics for dental needs, making it convenient to combine errands or leisure visits.
Are there other coffee or donut shops near Dunkin' at this location?
Yes, nearby you can find another Dunkin' location as well as Shipley Do-Nuts for more coffee and donut options.
What dining options are available around Dunkin' at 11330 Potranco Rd?
Nearby dining options include Dr BanhMi Sandwiches and Boba Tea for Vietnamese cuisine, Taco Bell for fast Mexican food, and Golden Chick for quick chicken meals.