Dunkin'

3.3
511 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8306 Marbach Rd, San Antonio, TX
78227, United States

Hours

Reviews

3.3
511 reviews
5 stars
220
4 stars
57
3 stars
47
2 stars
26
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being rude, unhelpful, and dismissive towards customers.

Product Quality

Many customers reported receiving stale or old donuts and burnt food, leading to dissatisfaction with the overall product quality.

Order Accuracy

Frequent complaints about incorrect orders and items being unavailable, indicating issues with order fulfillment and inventory management.

Atmosphere

Several reviews mentioned a lack of cleanliness and an unwelcoming atmosphere, contributing to a negative customer experience.

Speed of Service

While some customers praised the speed of service, many others experienced long wait times and delays, particularly during busy hours.
  • RH
    Rebecca Hernandez
    3 days ago
    2.0
    Im a regular here being that I live in the apartments across the street the drinks are not always on point staff needs put a little more effort into making them lalso i ask for less ice and alot of times drinks are not filled to the top some of the staff members are not very friendly or helpful and drinks are made half fast. We need better service and drinks at this location.
  • JX
    Jason Seiler (Xevious)
    5 days ago
    1.0
    Terrible service. The cashier did not keep track of the conversation while he was order taking.
  • NL
    Natalya Lugo
    Nov 13, 2025
    5.0
    i always order from here, i live in the apartments across the street. i won’t lie, the food is usually alright. not the best, but still good. they make some good drinks though!!! and the service has always been great. yall i ordered only 2 maple snack bacons, and they gave me 5!!! Nice surprise because theyre expensive for so little amount so i felt like i got my money’s worth and i gave some to the kids. I had to call and say thank you. They’re awesome and they’ll keep getting my business for sure.
  • LB
    Lorenzo Buitron
    Nov 9, 2025
    1.0
    This guy that works there is so mean I have never met a man that doesn’t like his job this much I used to work for Dunkin it’s not that hard hire better people or tell your workers to be better I will be leaving another review after I go back again update went back literally messed up my drink I orders a mocha coffee and he gave me coffee with no cream or milk just mocha syrup then I asked where’s the milk he said I didn’t ask for it Ina. Rude voice yall need to do better
  • AR
    Ashley Ruiz
    Nov 7, 2025
    1.0
    Waited 20 minutes for one medium iced latte, it was so bland it had no flavor it tasted like nothing but pure coffe with ice and a little bit of milk. I’m so upset I waited that long for ONE coffee. The cashier was rude, and didn’t want to answer my question about the munchkin flavors in the box. I felt rushed to order but waited that long for a nasty coffee, such a I convenience

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 8306 Marbach Rd, San Antonio?

Dunkin' at 8306 Marbach Rd, San Antonio is open daily from 3:30 AM to 10:00 PM.

What meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.