Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve San Antonio, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with employees often being rude, dismissive, or unhelpful.
Food Quality
Many customers reported receiving stale or poorly prepared food items, including donuts and sandwiches.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Cleanliness and Atmosphere
Several reviews mentioned a dingy or unwelcoming environment, contributing to a negative overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the quality of drinks and specific food items, as well as friendly service from certain staff members.
LG
LEAPING_GAMER Gamer
1 day ago
1.0
Big guy working sure has a mouth on him.
Idk if he’s a manager because he sure is a bad one if he is but he acts like he is in charge only because how bossy he is to everyone and rude. Idk how he still has a job since he thinks it’s ok to be disrespectful and extremely flamboyant to paying customers. All I did was ask a question about a drink and I was met with attitude and the most off putting energy. Won’t be coming back!
Edit: just looked at the reviews and apparently this guy is upsetting all your customers!! People have even posted pics of him wow! How unpleasant does one have to be to get so many bad reviews written about you!
CC
Candid Casa
5 days ago
1.0
This location deserves ZERO STARS. The big guy with a beard who says he’s in charge or bosses people around like he is has the worst attitude problem ever. How is he even an employee here?!?? I sure hope he isn’t a manager because no one should be treating employees or PAYING CUSTOMERS that badly… you do realize I will never spend a dollar at this location again and honestly probably won’t ever go to dunkin again in general this turned me off from them. I was just asking a simple question about a product and I got met with attitude sass and extreme hostility and for what? Spending money to help keep this place running to pay people like HIM? No thanks… oh and judging by the comments I’m not the only one who had a bad experience with this dude! I suggest you reconsider hiring someone who will be a good positive influence on your store not this guy who has everyone walking on eggshells and leaving bad reviews and walking out very upset!
VV
V
Jan 19, 2026
1.0
So many experiences today, it was just carzy.
Let's just say it all started out when I pulled up to the drive-thru to order when I saw an employee getting out of a CAR and welcoming me to the donut shop. I was like, “WTH?” I couldn’t stop laughing because I was honestly in shock.
And the events just kept going. I seriously thought I was being PUNKED. Someone really needs to go down and check that location.
AA
Amber
Jan 17, 2026
1.0
The employees SUCK!!! Are you being FORCED to work here?? Guy at the speaker sighing while taking my order. It was 2 coffees. I’m sure it can’t be that hard working here. If you hate your job so much maybe look elsewhere. Every time I come here the employees talk to you like they hate you and their life. Do the job you get paid to do, and get over it.
AA
Alex A
Jan 13, 2026
1.0
Came Sunday morning . It was my first time ever coming to a Dunkin’s and the worst experience ever. I was really wanting to buy one of their cups but I had never seen a cup made that way it didn’t have a handle it just had a little circle and I asked what it was for or how to use it and none of them knew so I asked the big guy who acted like he was the boss how it is used and I was being really nice mind you I just was curious it was a cute cup and he rudely tells me “it’s however you wanna hold it” I was like it has this little circle is that for your finger?” I mean if I buy a cup I want to know how to use it again I was not rude what so ever I was in a great mood and he stars snapping at me and I said oh he’s rude quietly and turned to walk out and he starts SCREAMING AT ME!!! Telling me I’m doing to much talking to much and that I need to leave his store.. and started making weird noises super flamboyant and rude! I hope the owner knows that this man is not who should be working this store I will never return and my bf always went here to get donuts for his football games he was with me and he’s never returning again. Lost a long term customer with him! And it was my first time but I won’t be back..!!! Hire people who actually don’t treat people like crp for no reason !
Edit: just checked the reviews and wow this guy is a problem look at all the reviews people are leaving about him?!?
This happened January 11th 2026 at 10am!
What are the opening hours of Dunkin' at 8306 Marbach Rd, San Antonio?
Dunkin' at 8306 Marbach Rd, San Antonio is open daily from 3:30 AM to 10:00 PM.
What meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' offer delivery and curbside pickup services?
Dunkin' offers delivery and curbside pickup services for customer convenience.
What should I try from Dunkin's holiday menu?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this holiday season.
Where can I order Dunkin' products via an app?
You can order Dunkin' products through their mobile app available on Apple App Store and Google Play Store, or use their quick link to order ahead for fast grab and go.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any nearby food options to try before or after visiting Dunkin'?
Nearby food options include Los Munchies food truck, Tacos o quee food truck, El Bucanero Mexican and seafood restaurant, Burger King, Taqueria El Charro De Jalisco, Sonic Drive-In, Taco Bell, Mini Tacos Cantarito, Popeyes Louisiana Kitchen, KFC, and Tortas CDMX - San Antonio.
What nearby automotive services are close to Dunkin'?
Nearby automotive services include Jiffy Lube for vehicle maintenance, Brake Check for oil changes and repairs, Advance Auto Parts for accessories, and The Wash Tub for auto detailing and car wash.
What nearby facilities are available for banking and postal services?
You can find Bank One and Wells Fargo ATM nearby for banking services and a UPS Access Point location nearby for courier and shipping needs.
Does Dunkin' have free Wi-Fi and multiple payment options?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments for your convenience.
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Certified February 08, 2026Yext Knowledge Graph
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