Domino's Pizza

2.8
135 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in San Antonio? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 14249 Potranco Road .

Location

Domino's Pizza
14249 Potranco Road, San Antonio, TX
78253, United States

Hours

Reviews

2.8
135 reviews
5 stars
47
4 stars
13
3 stars
6
2 stars
10
1 star
59

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Delivery Issues

Numerous reviews highlighted long delivery times, cold food upon arrival, and problems with the delivery process.

Customer Service

Feedback indicated poor customer service experiences, including rude staff and unhelpful management.

Food Quality

Several customers expressed disappointment with the quality of food, citing undercooked items and lack of toppings.

Mixed Experiences

While many reviews were negative, some customers reported positive experiences with quick service and good food.
  • EB
    Erika Be
    4 days ago
    1.0
    I’ve ordered from this Domino’s many times and never had an issue until today. I placed an order and it kept getting delayed. We even got a call saying it was out for delivery, but it was taking forever, so I called the store. It took a long time for anyone to answer, and when they finally did, they claimed they “never deliver here,” even though I have proof of multiple past deliveries from their own Domino’s drivers. The person who said he was the manager sounded like he didn’t care at all. He told me my order was cancelled, but my app still showed it as out for delivery. The moment I asked for proof of cancellation and said I would go in to get the receipt, the site suddenly updated to “cancelled.” Very unprofessional and frustrating experience. Horrible customer service. Will never order from here again.
  • JJ
    Johnny
    Oct 23, 2025
    1.0
    This place always gets the pizzas wrong and the managers never do anything about it. Id go to the dominos off Grosenbacher personally
  • JM
    Joshua Morris
    Oct 10, 2025
    1.0
    Guys cant even get the basic order right and when you ask them to fix it they look at you funny even when its obviously their fault. Don't even care to offer anything to make it right for wasting your time either. Store sucks now compared to how it was. Might be new management maybe
  • WC
    Wilson Cartagena
    Oct 4, 2025
    1.0
    Bought 2 pies and the whole family got sick. Saw the 2.9 afterwards. Won't be getting food from here never again.
  • AB
    Andy B
    Sep 27, 2025
    2.0
    Tried to place an online order and the site kept having issues. I called the location and was told they wouldn't honor any online coupons over the phone. When I asked what to do, I was just given an "I don't know!" I finally was able to get the order through. We waited about 25 minutes and the pizza was at our door. What a complete and total disappointment. We ordered two pizzas and some Garlic Nuggets. One pizza was correct, but looked like they just tossed the pepperoni on and it landed where it landed. The 2nd pizza was supposed to have multiple toppings. They forgot one topping, the other toppings showed the same care as the other pizza. There was 1 onion on the whole pizza and maybe 4 small pieces of green pepper. They couldn't even cut the pizza as we asked. The crust was so thin in the middle, it was wouldn't even hold up to being folded. I call and complained and the manager just seemed like it was oh well. I was given a credit for another pizza, but I don't know if I want to take a chance with this place again.

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts does Domino's Pizza in San Antonio offer?

They offer New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the delivery hours at Domino's Pizza located at 14249 Potranco Road, San Antonio?

Delivery is available daily from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.