Domino's Pizza

2.9
137 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in San Antonio? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 14249 Potranco Road .

Location

Domino's Pizza
14249 Potranco Road, San Antonio, TX
78253, United States

Hours

Reviews

2.9
137 reviews
5 stars
48
4 stars
14
3 stars
6
2 stars
10
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold, undercooked, or poorly made pizzas.

Delivery Issues

Customers frequently experienced long delivery times, with some orders taking over two hours to arrive.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting improvements and positive interactions.
  • VV
    Victor
    Dec 13, 2025
    5.0
    Made a switch from Papa John’s to Dominos and I love it. The employees at this location are always so nice and attentive when I order carry out. And delivery is always fast and easy. That hand tossed with the garlic butter omg 🤤🤤
  • EB
    Erika Be
    Nov 20, 2025
    1.0
    I’ve ordered from this Domino’s many times and never had an issue until today. I placed an order and it kept getting delayed. We even got a call saying it was out for delivery, but it was taking forever, so I called the store. It took a long time for anyone to answer, and when they finally did, they claimed they “never deliver here,” even though I have proof of multiple past deliveries from their own Domino’s drivers. The person who said he was the manager sounded like he didn’t care at all. He told me my order was cancelled, but my app still showed it as out for delivery. The moment I asked for proof of cancellation and said I would go in to get the receipt, the site suddenly updated to “cancelled.” Very unprofessional and frustrating experience. Horrible customer service. Will never order from here again.
  • JJ
    Johnny
    Oct 23, 2025
    1.0
    This place always gets the pizzas wrong and the managers never do anything about it. Id go to the dominos off Grosenbacher personally
  • JM
    Joshua Morris
    Oct 10, 2025
    1.0
    Guys cant even get the basic order right and when you ask them to fix it they look at you funny even when its obviously their fault. Don't even care to offer anything to make it right for wasting your time either. Store sucks now compared to how it was. Might be new management maybe
  • WC
    Wilson Cartagena
    Oct 4, 2025
    1.0
    Bought 2 pies and the whole family got sick. Saw the 2.9 afterwards. Won't be getting food from here never again.

Frequently Asked Questions About Domino's Pizza

What types of pizza crusts does Domino's Pizza in San Antonio offer?

They offer New York Style, Handmade Pan, and Parmesan Stuffed Crust pizzas.

What are the delivery hours at Domino's Pizza located at 14249 Potranco Road, San Antonio?

Delivery is available daily from 10:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.