Dairy Queen

3.9
1061 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
11734 West Avenue, San Antonio, TX
78216, United States

Hours

Reviews

3.9
1,061 reviews
5 stars
535
4 stars
229
3 stars
112
2 stars
56
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly and efficient staff, while others report rude and unhelpful interactions.

Food Quality

Food quality is inconsistent; while many customers enjoy fresh and delicious items, others report cold or poorly prepared meals.

Cleanliness

Several reviews highlight cleanliness issues, particularly in the dining area and food preparation practices.

Order Accuracy

There are frequent complaints about incorrect orders and issues with food preparation, leading to customer dissatisfaction.

Customer Experience

Positive experiences often mention the nostalgic value of the brand and the enjoyment of treats, but negative experiences can overshadow these due to service and food issues.
  • GG
    Gayle
    3 days ago
    5.0
    Our favorite sweet spot. The people are so kind and Philip makes a mean eggnog blizzard!
  • IL
    Isabel Lopez
    6 days ago
    5.0
    Phillip out here serving the most beautiful πŸŒπŸ“πŸbanana splits better come get you one πŸ‘πŸΌ
  • JG
    Jordan Guzman
    6 days ago
    5.0
    My favorite DQ location so far, the employees are very chill, yet still professional, and the location was very clean. Food came out hot and fast, and I was greeted on the way in and out.
  • KG
    Kenasha Green
    Nov 17, 2025
    1.0
    Absolutely the most worst service I ever had came from Quan today.I mean if rude, loud mouth was a per a on it would definitely be him. He doesn't need a job in customer service. He doesn't care how he treats people cause he only gets paid 9 dollars he say. This is by far the worst service an confrontation I have received in the area of business
  • AA
    Ama
    Nov 2, 2025
    5.0
    We ordered steak fingers and a banana split and it was delicious πŸ˜‹. It was a young manager that made it for us in a black shirt and she was super sweet. They said her name was Casey. Can't wait to come back. It was so good.

Frequently Asked Questions About Dairy Queen

What types of food does Dairy Queen at 11734 West Avenue offer?

Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen on weekdays?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and from 10:00 AM to 11:00 PM on Friday.