Dairy Queen

3.9
1067 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
11734 West Avenue, San Antonio, TX
78216, United States

Hours

Reviews

3.9
1,067 reviews
5 stars
542
4 stars
228
3 stars
112
2 stars
56
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while many praised the friendliness and attentiveness of staff, several reviews highlighted instances of rudeness and poor communication from specific employees.

Food Quality

The food quality received varied feedback; while some customers enjoyed their meals and treats, others reported issues with cold or poorly prepared food.

Cleanliness

Several reviews noted cleanliness issues, particularly in the dining area and food preparation practices, which raised concerns about sanitation.

Speed of Service

There were complaints about slow service, especially during busy times, with some customers experiencing long wait times for their orders.
  • RG
    Rusangar73 garcia
    Dec 26, 2025
    5.0
    Good burgers .....Just need to be more fastest on the service
  • MM
    M
    Dec 25, 2025
    5.0
    Best place to get a dipped ice cream cone
  • AG
    Alexis Gutierrez
    Dec 21, 2025
    5.0
    I went about 30 mins to closing with some friend and we ordered a chicken tender family meal to go. The food was delicious and the ice cream was good too. Also, the employees, who I'm sure where tired, were very nice about us placing an order so close to closing. I know it's "their job," but I'm so grateful to them either way.
  • AW
    Aaron Wenzlaff
    Dec 13, 2025
    5.0
    I like this particular dairy queen, it is nice and the workers are too. The food is dairy queen food, so it's ok. Not bad at all
  • BG
    Brittany Guzman
    Dec 2, 2025
    5.0
    Not only was the food delicious but the service was priceless. Thank you DQ! I don't usually post but I have to because of the service I received from Anthony and Phillipe. Please forgive me if I spell your name wrong. These men made our trip special. We went through the drive thru to order food and it is my dogs birthday. My family has gone through a tough time and we had to move to a new area. Many don't think about the animals. I mentioned it was my dogs birthday. They not only gave me a pup cup but Anthony began singing happy birthday and Felipe delivered the pup cup to my dog for his birthday. They were kind and broke break in a sense and it was a very spiritual and loving moment. My family needed a moment like this as a reminder that we are safe and we are home. Thank you both and thank you team. It takes a village. This will forever be special and Oscar my dog said it is his favorite birthday yet!

Frequently Asked Questions About Dairy Queen

What types of food does Dairy Queen at 11734 West Avenue offer?

Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen on weekdays?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and from 10:00 AM to 11:00 PM on Friday.