Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Food Quality
Several customers reported issues with food quality, including overcooked items, stale food, and incorrect orders.
Long Wait Times
Many customers experienced excessive wait times for their orders, both in the drive-thru and inside the restaurant.
Cleanliness
Multiple reviews mentioned dirty conditions in the restaurant, including dirty floors and unsanitary bathrooms.
Staff Attitude
Customers noted a lack of friendliness and professionalism among staff, with some employees displaying a negative attitude.
GW
Gilbert Wynn
6 days ago
1.0
Closed location before 10. Smh.
AC
Alejandra Cuellar
Jan 5, 2026
1.0
Worst customer service they messed up on blizzard 2 twice want us to take the blizzard back so they can correct it manager had no customer service wats so ever!!!
BB
B
Dec 10, 2025
1.0
Girl with the nose piercing needs to be fired horrible
JR
Jason Rea
Dec 7, 2025
5.0
Food to a little bit but it was hot and fresh.
GG
Glo
Nov 20, 2025
1.0
Ordered a double meat with cheese received only one meat no cheese tried calling the store and no answer at all and the person at the window named Jonathan has really bad attitude