Customers frequently reported slow service, particularly at the drive-thru, with long wait times and incorrect orders being common complaints.
Food Quality
While some customers enjoyed the food, there were numerous reports of poor food quality, including cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Several reviews mentioned cleanliness issues within the establishment, including dirty tables and restrooms, which detracted from the overall experience.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior from employees.
LT
Leonor B. Tolar
Jan 1, 2026
5.0
Lately the French Fries have been fresh just tell the crew not to re use old food especially when I'm spending over $25 drive thur alittle slow but normally they ask me to drive to the front cause there making my items fresh but on the 23 th I order 2 ice cream the guy in front was waiting for his order and my ice cream was melting If I can move to the front then others can too and please have them not make the ice cream cups till we're in the window
LM
Luis Marquez
Dec 31, 2025
4.0
Nothing fancy, simple burger and fries served hot and fast. Cashier is polite without an attitude.
DC
David Crandall
Dec 26, 2025
3.0
Paid for a MEDIUM hot fudge Sunday and they served me a SMALL one that didn't even stick over the top of the small container. Then the so called hot fudge no longer tasted like the old fudge( nasty taste).
ZM
Zachary Michaud
Dec 16, 2025
5.0
The establishment has undergone Hugh transformations over the past few months. A new team and staff have brought a distinct atmosphere change! I have enjoyed the current vibe.
What type of food does Dairy Queen at 2252 Thousand Oaks Drive serve?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food chain location.
What are the operating hours of Dairy Queen at this location?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, 10:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.
Where is Dairy Queen located in San Antonio?
It is located at 2252 Thousand Oaks Drive, San Antonio, TX 78232, United States.
How can I order food from this Dairy Queen location?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/10932/.
Does Dairy Queen offer exclusive deals via a mobile app?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
Where can I find more information about this Dairy Queen location online?
More details are available on their website at https://www.dairyqueen.com/en-us/locations/tx/san-antonio/2252-thousand-oaks-blvd-220/10932/.
What other fast food or ice cream shops are near Dairy Queen at Thousand Oaks Drive?
Nearby similar options include Yuyu's Pinas, another ice cream shop and smoothie bar, and Sonic Drive-In, a fast food and burger restaurant.
Are there any nearby places where I can clean my car before or after visiting Dairy Queen?
Yes, Splash Car Wash is located nearby and offers car wash and auto detailing services.
Are there fitness centers close to Dairy Queen at Thousand Oaks Drive?
Yes, there are several gyms nearby including Jones-N4 CrossFit, The Muscle Factory, and The Kick Box for sports and recreation.
What pet-related services are available near Dairy Queen?
You'll find Traveling Tails Veterinary Clinic for veterinary services and Lucy's Doggy Daycare and Spa offering pet boarding, grooming, and sitting nearby.