Dairy Queen

3.5
923 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
2252 Thousand Oaks Drive, San Antonio, TX
78232, United States

Hours

Reviews

3.5
923 reviews
5 stars
376
4 stars
161
3 stars
129
2 stars
56
1 star
201

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, particularly at the drive-thru, with long wait times and incorrect orders being common complaints.

Food Quality

While some customers enjoyed the food, there were numerous reports of poor food quality, including cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

Several reviews mentioned cleanliness issues within the establishment, including dirty tables and restrooms, which detracted from the overall experience.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior from employees.
  • LT
    Leonor B. Tolar
    Jan 1, 2026
    5.0
    Lately the French Fries have been fresh just tell the crew not to re use old food especially when I'm spending over $25 drive thur alittle slow but normally they ask me to drive to the front cause there making my items fresh but on the 23 th I order 2 ice cream the guy in front was waiting for his order and my ice cream was melting If I can move to the front then others can too and please have them not make the ice cream cups till we're in the window
  • LM
    Luis Marquez
    Dec 31, 2025
    4.0
    Nothing fancy, simple burger and fries served hot and fast. Cashier is polite without an attitude.
  • DC
    David Crandall
    Dec 26, 2025
    3.0
    Paid for a MEDIUM hot fudge Sunday and they served me a SMALL one that didn't even stick over the top of the small container. Then the so called hot fudge no longer tasted like the old fudge( nasty taste).
  • ZM
    Zachary Michaud
    Dec 16, 2025
    5.0
    The establishment has undergone Hugh transformations over the past few months. A new team and staff have brought a distinct atmosphere change! I have enjoyed the current vibe.
  • SC
    Smog Citi
    Dec 13, 2025
    1.0
    Did not order the service was very rude

Frequently Asked Questions About Dairy Queen

What type of food does Dairy Queen at 2252 Thousand Oaks Drive serve?

Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food chain location.

What are the operating hours of Dairy Queen at this location?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, 10:00 AM to 11:00 PM on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday.