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Brand Certified

Dairy Queen

3.9
(1647 reviews)

Business Details

(210) 435-1251

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
1255 South General McMullen Drive, San Antonio, TX
78237, United States

Hours

Reviews

3.9
1,647 reviews
5 stars
841
4 stars
333
3 stars
186
2 stars
76
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Several customers reported issues with food quality, including incorrect orders, cold food, and unsatisfactory preparation.

Cleanliness

There were complaints about cleanliness, including unsanitary conditions and staff not following hygiene protocols.

Staffing Issues

Many reviews mentioned understaffing and untrained employees, leading to slow service and mistakes in orders.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and enjoyed certain menu items.
  • PG
    Patricia Gaitan
    1 day ago
    5.0
    So I went to Dairy Queen on Nogalitos waited 15 min to take my order just so they could tell me they didn’t have what I wanted so we decided to go to Dairy Queen on General McMillan while arriving, we saw the line in the drive-through extremely long and people waited inside. We decided to get off anyway, and that was a good decision. Just wanted to let everyone know that those employees at the general McMullen Dairy Queen were fast kind and quick our food was out within 8-10 min tops And that drive-through just kept moving and moving and moving all the staff helped each other no one was just standing around everyone working hard ..we were 100% satisfied we give the employees in the manager a 10 out of 10. Keep up the good job guys and I will definitely be going back.
  • RR
    Robert Romero
    Feb 19, 2026
    2.0
    The service is so slow, spent 20 minutes of my lunch break in the drive thru lane. Went for the tacos special, 7 tacos $15. Used to be 1.49 each....didn't know prices changed til time to pay.
  • RD
    Rudy Delatorre
    Feb 17, 2026
    1.0
    Place is dirty and employees are super slow and rude. Very unorganized. .
  • SS
    ssbeachbaby100
    Feb 15, 2026
    1.0
    Waited in line (that I could not back out of)for 30+ minutes for ice cream. Ridiculous!!!
  • AC
    Akira Cobbs
    Feb 10, 2026
    1.0
    I went through drive thru to get food! Was told to pull to front & they will bring out! I waited over 20 minutes and still no food! Went in the inside they didn’t greet just looked at me when we asked just looked at me & pointed at a gentleman! He was kind enough to come talk to me and told me give him 4 minutes!

Frequently Asked Questions About Dairy Queen

What type of food and treats does Dairy Queen at 1255 South General McMullen Drive offer?

Dairy Queen offers classic burgers, fries, soft-serve ice cream, and signature shakes.

What are the operating hours for Dairy Queen at this location?

Monday through Thursday, Dairy Queen is open from 10:00 AM to 10:00 PM; Friday and Saturday from 10:00 AM to 11:00 PM; and Sunday from 11:00 AM to 10:00 PM.

Brand Certified Facts from Dairy Queen

This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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