Mixed reviews on customer service; some staff were friendly and attentive, while others were reported as rude and unhelpful.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and tasty meals, while others received incorrect or poorly prepared items.
Cleanliness
Reports of cleanliness varied; some customers noted clean environments, while others found the restaurant dirty and poorly maintained.
Service Speed
Many customers experienced long wait times, particularly in the drive-thru, leading to frustration.
CS
Charles Smith
5 days ago
4.0
We stopped here after a late-night run to the store to order some burgers and chicken strips. When we ordered our food, I mentioned to the lady who took our order that I had some coupons on the DQ App. She did not know how to process the coupons so she had to call another female assistant to the register. Also, she refused to give the soda which had been bought and refused to provide extra napkins to the three of us. Our receipt clearly showed that the drink had been paid for and she claimed that my mom had not paid for her soda. Shout out to the male manager on duty! I did not get what his name was, but he was very nice, helpful and was able to provide us with the drink that had been purchased as well as extra napkins which the lady at the register refused to give us. I don’t know the name of the lady, but she was hispanic, had glasses on and her hair was dyed orange. She clearly needs customer training.
DD
Deee
5 days ago
5.0
Good for fast but yummy food and fresh.
RV
Ryan Vogel
Feb 18, 2026
1.0
If you are a masochist and just love to be punished. Look no further than this Dairy Queen cause they’ll make you regret the choice you made to be a fatty and get fast food instead of just eating at home. I waited in the drive through for an Oreo blizzard for 45 minutes. Not because I wanted the ice cream but because the drive through isn’t big enough for you to get out. So by the time I got up there I felt like I deserved that damn ice cream. Well after I get it and drive off happy that I’m finally going home. I get through 2 bites to realize the Oreos aren’t even mixed into the blizzard it’s just on the top! Best experience will definitely do again if I’m ever on a diet.
CS
Clifton Smith
Feb 11, 2026
5.0
Fresh food just left manger Randy was great with his customer service I will definitely be back!
BB
Britt Brat
Feb 2, 2026
1.0
So this was my first time coming to the Dairy Queen location, and it was not a very pleasant or good experience. The man taking our order kept messing it up and then I had told him multiple times. We were getting the combos and he kept asking me if it was the meal or just a sandwich sandwiches. We reached the window and he’s barely paying attention. I say this because he only gave us two out of our three drinks for getting my daughters Then has Us park. We park in one of our meals was missing So I had to go back. By the time he was through making our other meal That he missed the rest of our fries for the other two were cold. And no apology was issued for them missing our meal this place needs to pay attention
What type of food and treats does Dairy Queen at 13122 Nacogdoches Road offer?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food location.
What are the operating hours of Dairy Queen on weekdays?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Friday.
What time does Dairy Queen open and close on weekends?
On Saturdays, Dairy Queen operates from 10:00 AM to 11:00 PM, and on Sundays, it is open from 11:00 AM to 10:00 PM.
Where is Dairy Queen located in San Antonio?
Dairy Queen is located at 13122 Nacogdoches Road, San Antonio, TX 78217, United States.
How can I contact Dairy Queen for orders or inquiries?
You can call Dairy Queen at +1 210-653-0011 or place takeaway orders online through their website.
Is there a convenient app to get exclusive deals at this Dairy Queen location?
Yes, you can download the DQ Texas App for exclusive deals and promotions.
What fast food or ice cream options are available near Dairy Queen on Nacogdoches Road?
Nearby, you'll find Sonic Drive-In, which also offers fast food and burger options, perfect if you're exploring local eateries after your Dairy Queen visit.
Are there any nearby lodging options near Dairy Queen for travelers?
Yes, InTown Suites Extended Stay San Antonio - Nacogdoches Road and BLU Beach Bar & Grill offer hotel and motel accommodations nearby for visitors needing a comfortable stay.
What local services related to automotive needs are near Dairy Queen?
Near Dairy Queen, you can find AutoZone for automotive parts and repairs, MJ Auto Service for oil changes, and Texas Auto Trade Center for car buying and selling.
Are there other types of nearby convenience or specialty stores close to Dairy Queen?
Yes, Shop and Save convenience store and gas station, Yeny's Artesanias & Crafts for arts and crafts, and RockItCoin Bitcoin ATM for currency exchange services are located nearby.
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