Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Hours
Reviews
3.5
1,065 reviews
5 stars
430
4 stars
186
3 stars
133
2 stars
81
1 star
235
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some staff are friendly and attentive, while others are reported as rude and unhelpful.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers noting clean conditions while others report dirty tables and floors.
Food Quality
Food quality is hit or miss; some customers enjoy the food, while others complain about incorrect orders and poor taste.
Speed of Service
Service speed is frequently criticized, with many customers experiencing long wait times in both drive-thru and dine-in.
Management Issues
Management appears to be a significant concern, with reports of unprofessional behavior and poor handling of customer complaints.
- MRMike ReyesNov 5, 20254.0This review is for the courteous staff at this DQ. The were very pleasant taking our order and seemed happy when they greeted us at DQ. It was noticeable they treated everyone like this and makes the slight wait worth it, especially nowadays.
- MLMartha LealNov 2, 20255.0We stopped for lunch, the person taking our order was very attentive while taking our order. The food was prompt and good, after we had ice cream.
- JJJayquellinSep 5, 20251.0General Manager gave me the run around about a coupon. Told me I was wrong without even trying to help, multiple times. From ground zero I showed her that I had the correct app and even walked her through from the app store. She told me to click the blue app (the one I had) and then she just kept shutting me down saying it was the “wrong app.” Kept me going in circles after telling me at the menu that they could help me with the app. Then she says at the window it was the wrong app over and over. GM looked like she was on something. Ridiculous.
- MPMason phillipSep 1, 20251.0Cashier Lady charged us for 8 fish sandwiches when my elderly grandmother clearly stated one fish sandwich single and me and my grandpa got 2 combos sandwiches why would she want 8 single fish sandwiches ontop of that the place was messy
- RIRZ InSAAug 29, 20254.0Ordered a banana split in the drive thru. The lady at the window didn't bother greeting me and had napkins before she took my card but put everything down, charged me then didn't give the napkins.
Frequently Asked Questions About Dairy Queen
What type of food and treats does Dairy Queen at 13122 Nacogdoches Road offer?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food location.
What are the operating hours of Dairy Queen on weekdays?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Friday.
What time does Dairy Queen open and close on weekends?
On Saturdays, Dairy Queen operates from 10:00 AM to 11:00 PM, and on Sundays, it is open from 11:00 AM to 10:00 PM.
Where is Dairy Queen located in San Antonio?
Dairy Queen is located at 13122 Nacogdoches Road, San Antonio, TX 78217, United States.
How can I contact Dairy Queen for orders or inquiries?
You can call Dairy Queen at +1 210-653-0011 or place takeaway orders online through their website.
Is there a convenient app to get exclusive deals at this Dairy Queen location?
Yes, you can download the DQ Texas App for exclusive deals and promotions.
What fast food or ice cream options are available near Dairy Queen on Nacogdoches Road?
Nearby, you'll find Sonic Drive-In, which also offers fast food and burger options, perfect if you're exploring local eateries after your Dairy Queen visit.
Are there any nearby lodging options near Dairy Queen for travelers?
Yes, InTown Suites Extended Stay San Antonio - Nacogdoches Road and BLU Beach Bar & Grill offer hotel and motel accommodations nearby for visitors needing a comfortable stay.
What local services related to automotive needs are near Dairy Queen?
Near Dairy Queen, you can find AutoZone for automotive parts and repairs, MJ Auto Service for oil changes, and Texas Auto Trade Center for car buying and selling.
Are there other types of nearby convenience or specialty stores close to Dairy Queen?
Yes, Shop and Save convenience store and gas station, Yeny's Artesanias & Crafts for arts and crafts, and RockItCoin Bitcoin ATM for currency exchange services are located nearby.