Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Hours
Reviews
3.5
1,070 reviews
5 stars
431
4 stars
187
3 stars
133
2 stars
82
1 star
237
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and polite staff, many reported rude service and poor management, particularly from the general manager.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and floors, although there were some reports of improved conditions on certain visits.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.
Speed of Service
Many reviews noted extremely slow service times, particularly in the drive-thru, with some customers waiting over 30 minutes for their orders.
Food Quality
Feedback on food quality was mixed, with some enjoying the ice cream and burgers, while others reported issues like melted blizzards and poorly prepared meals.
- JGJAZZMINE GARCIA3 days ago1.0Took forever for no one to be in line... Asked for 2 things and I didnt get charged for 1 so I didnt get it and she didnt give me the option to just pay at the window for it. Horrible customer service
- BABeatrice AguilarDec 2, 20254.0This Young team are kind, polite and have good Customer Service...The only thing is that tables, floor were dirty..Maybe I arrived after a large group, I do not know...But I must add here...There was a lonely older guy, who was encouraging me to try their fish sandwiches..the team seem to know him because they greed him by name..and well.. It melt my hearth to see how welcoming and kind this youngsters were with him....
- BBbabs babsNov 29, 20252.0Didn't have what I was looking for
- JEJoshua EspitiaNov 25, 20251.0Garbage. They charge for Texas Size but don't tell you they don't have Texas Sized drinks. They just give you a 32oz instead of the 44. And then the fries are the same size. They're claiming Texas Size on large with regular fries. So essentially you pay 1.59 extra for 12 more ounces of soda. I haven't eaten DQ in awhile and I won't again.
- MRMike ReyesNov 5, 20254.0This review is for the courteous staff at this DQ. The were very pleasant taking our order and seemed happy when they greeted us at DQ. It was noticeable they treated everyone like this and makes the slight wait worth it, especially nowadays.
Frequently Asked Questions About Dairy Queen
What type of food and treats does Dairy Queen at 13122 Nacogdoches Road offer?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries at this fast-food location.
What are the operating hours of Dairy Queen on weekdays?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Friday.
What time does Dairy Queen open and close on weekends?
On Saturdays, Dairy Queen operates from 10:00 AM to 11:00 PM, and on Sundays, it is open from 11:00 AM to 10:00 PM.
Where is Dairy Queen located in San Antonio?
Dairy Queen is located at 13122 Nacogdoches Road, San Antonio, TX 78217, United States.
How can I contact Dairy Queen for orders or inquiries?
You can call Dairy Queen at +1 210-653-0011 or place takeaway orders online through their website.
Is there a convenient app to get exclusive deals at this Dairy Queen location?
Yes, you can download the DQ Texas App for exclusive deals and promotions.
What fast food or ice cream options are available near Dairy Queen on Nacogdoches Road?
Nearby, you'll find Sonic Drive-In, which also offers fast food and burger options, perfect if you're exploring local eateries after your Dairy Queen visit.
Are there any nearby lodging options near Dairy Queen for travelers?
Yes, InTown Suites Extended Stay San Antonio - Nacogdoches Road and BLU Beach Bar & Grill offer hotel and motel accommodations nearby for visitors needing a comfortable stay.
What local services related to automotive needs are near Dairy Queen?
Near Dairy Queen, you can find AutoZone for automotive parts and repairs, MJ Auto Service for oil changes, and Texas Auto Trade Center for car buying and selling.
Are there other types of nearby convenience or specialty stores close to Dairy Queen?
Yes, Shop and Save convenience store and gas station, Yeny's Artesanias & Crafts for arts and crafts, and RockItCoin Bitcoin ATM for currency exchange services are located nearby.