Numerous reviews highlighted poor customer service, including rude staff and long wait times, with some customers expressing frustration over incorrect orders.
Cleanliness
Several customers reported unsanitary conditions, including dirty floors and a general lack of cleanliness in the dining area.
Food Quality
While some customers enjoyed the food, others complained about incorrect orders, poorly made items, and food that did not meet expectations.
Management Issues
Multiple reviews pointed to poor management practices, including unhelpful responses to complaints and a lack of accountability from staff.
RA
roxana aanon
Nov 30, 2025
5.0
It's very clean in here and the staff is super friendly.
MC
Maria Esparza Calderon
Nov 25, 2025
4.0
Very good experience! Our cashier was awesome and friendly! The ice creams were delicious and the atmosphere was welcoming, calm, and friendly! Thank you!
KK
Kenneth Klinger
Nov 15, 2025
1.0
Purchased 1 x Choco Brownie Extreme BLIZZARD® Cake, cake looks like an amateur did it and looks nothing like the cake ordered. Wasn’t expecting an exact replica but this was nothing like what was advertised.
LP
LeAnn Dinsdale (Personal)
Nov 8, 2025
3.0
Always a long wait but i like the blizzards
AF
Adalberto Flores
Oct 18, 2025
1.0
Got charged for a regular fountain drink for a cup of water... When did this happen?