Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, others complained about incorrect orders, food being served cold, and overall dissatisfaction with the quality.
Management Concerns
Several reviews highlighted issues with management, including rudeness, lack of accountability, and poor handling of customer complaints.
Cleanliness
Multiple customers noted cleanliness issues, including dirty tables and unsanitary conditions in the kitchen.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their kindness and helpfulness, as well as enjoying certain menu items.
KK
Kenneth Klinger
Nov 15, 2025
1.0
Purchased 1 x Choco Brownie Extreme BLIZZARD® Cake, cake looks like an amateur did it and looks nothing like the cake ordered. Wasn’t expecting an exact replica but this was nothing like what was advertised.
LP
LeAnn Dinsdale (Personal)
Nov 8, 2025
3.0
Always a long wait but i like the blizzards
AF
Adalberto Flores
Oct 18, 2025
1.0
Got charged for a regular fountain drink for a cup of water... When did this happen?
JL
Jaime Lopez
Oct 11, 2025
1.0
These guys ignored us and decided to not serve us. Very disappointed is this location.
JW
James Wilkins
Oct 11, 2025
5.0
If you have not tried the Carmel fudge in your ice cream, you simply don't know what you are missing.