Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, there were multiple complaints about stale items, incorrect orders, and overall dissatisfaction with food preparation.
Cleanliness
Several customers noted cleanliness issues, including dirty floors and unsanitary conditions in the restaurant.
Management Issues
Feedback indicated problems with management, including unhelpful responses to complaints and lack of accountability for staff behavior.
HS
Hope Stewart
Feb 10, 2026
1.0
Healthy grilled chicken sandwich was deep fried and dry and greasy 🤮🤮 long wait time over 30mins
BP
Baby Phat
Feb 4, 2026
1.0
Didn't receive my food bc the old lady wanted me to go in a long drive thru even though I paid on the app. The app even states go inside. They locked the doors on me. I'm never returning here
A0
Annya 015
Feb 3, 2026
4.0
The wait time can be long. Drive thru is a little tight especially if you have a larger vehicle.
AS
Ann Soto
Jan 29, 2026
5.0
I don’t usually leave reviews, but this experience truly deserves recognition.
The Assistant Manager who helped me — I believe her name is Jacky — showed an extraordinary level of professionalism and compassion. When others didn’t want to assist me, she stepped forward without hesitation. She replaced my food and ice cream and handled the situation with calm, confidence, and genuine care.
I live with a disability that can sometimes cause intense frustration, and at times people may make assumptions about me because of it. Even during a moment when emotions were high, she never judged me, talked down to me, or treated me as less than. She remained respectful, patient, and attentive the entire time — and that says everything about her character.
What meant the most to me is that by the end of our interaction, we were both laughing. She turned a difficult situation into a human moment. My disability may affect how others see me, but it does not define my intelligence or my worth — and she treated me accordingly.
She may look young, but she carries herself with the maturity, emotional intelligence, and leadership of someone far beyond her years. What she showed that day wasn’t just customer service — it was empathy, strength, and true professionalism.
This young lady deserves recognition and a standing ovation for the way she represents this business and supports all customers. Employees like her set the standard, and she made a lasting and meaningful impression on me
CF
Chantell Fonseca
Jan 22, 2026
1.0
I ordered the Heath Caramel Brownie Cupfection and a strawberry shake, but unfortunately, I received an incorrect order. I didn't realize this until I arrived home. My daughter consumed some of the ice cream, and afterward, she became unwell with an upset stomach. Upon inspecting the ice cream, I noticed that the brownie appeared to be quite old and stale, certainly not fresh. This experience has led me to decide that I will no longer be purchasing ice cream from that establishment.
What type of food does Dairy Queen at 600 Fair Avenue serve?
Dairy Queen offers soft-serve ice cream and signature shakes, along with classic burgers and fries.
What are the operating hours for Dairy Queen in San Antonio?
Dairy Queen is open Monday through Saturday from 10:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 10:00 PM.
Where is Dairy Queen located in San Antonio?
Dairy Queen is located at 600 Fair Avenue, San Antonio, TX 78223, USA.
Can I order food online from Dairy Queen at this location?
Yes, you can place pickup orders online through their order page.
Does Dairy Queen have a mobile app with exclusive deals?
Yes, you can download the DQ Texas App to access exclusive deals.
What is the contact phone number for the Dairy Queen on Fair Avenue?
You can reach Dairy Queen at +1 210-532-4030 for any inquiries.
Are there any nearby fast food restaurants similar to Dairy Queen?
Yes, nearby fast food options include Popeyes® Louisiana Kitchen, Jack in the Box, and Taco Bell, all within the local area.
What automotive services are close to Dairy Queen at 600 Fair Avenue?
Nearby automotive-related services include brake check 534, Brake Check, and NAPA Auto Parts for repairs and parts.
Can I visit any nearby grocery or discount stores after stopping by Dairy Queen?
Yes, there are discount stores like Dollar General and Family Dollar located near Dairy Queen for convenient shopping.
What other local eateries are close to Dairy Queen in San Antonio?
Nearby restaurants include Taqueria La Tapatia for Mexican cuisine, El Buen Sabor Del Taco offering Tex-Mex and burgers, and Hunt Brothers Pizza.
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