Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Hours
Reviews
4.0
1,845 reviews
5 stars
952
4 stars
391
3 stars
207
2 stars
90
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and attentive staff, others reported rude behavior from management and employees.
Food Quality
Many customers enjoyed the food and ice cream, but there were numerous complaints about cold or improperly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and restrooms, which detracted from the overall experience.
Order Accuracy
There were multiple reports of incorrect orders and missing items, leading to customer dissatisfaction.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying the environment while others noted a negative vibe and poor management.
- AMAdelita MunizDec 21, 20251.0In one of my visits I ordered crispy tacos combo I was brought the order w/o tomatoes I asked for the order of tomatoes I was told by the young man that they were too busy to to go the back & cut up tomatoes! When I approached the bald mgr days later he replied we don’t have any employees that would say that & turned around & walked away! Wishing this mgr would be replaced!
- KLKrista LewisDec 14, 20255.0I haven’t been to Dairy Queen in a very long time. Yes, I ordered their new spicy chicken strips had a little issue, but it’s no worries manager and staff made everything correct and went above and beyond in the moment I would recommend going here. Everything was fresh nice and they took care of the issue which was awesome, which wasn’t too big of an issue, but I completely understand. I would give them more than five stars. Thanks so much for everything guys.
- RMRene MolinaNov 26, 20255.0Great Ice cream and hot food
- AMAlma MunozNov 25, 20255.0Delicious!!!
- NCNatalie CookOct 28, 20253.0Went in for a pumpkin pie blizzard and basically all DQs are sold out. Bc the Regional manager only alloted for a certain amount per store of rhe stores in their region! After that, that's all there is for the season! Which if you ask me is ridiculous bc the "fall season" basically just started and they don't have anymore. Idk about others, but when I hear it announced thats it's back for the season - 1) I want to go and get one and 2) I expect it to be around FOR THE SEASON of Fall!! Just saying.
Frequently Asked Questions About Dairy Queen
What type of food does Dairy Queen at 5635 Fredericksburg Road serve?
Dairy Queen serves soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.
What are the operating hours for Dairy Queen on weekdays?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday.
What are the weekend hours for Dairy Queen at this location?
Dairy Queen is open from 10:00 AM to 11:00 PM on Saturday, and from 11:00 AM to 10:00 PM on Sunday.
How can I place an order online for pickup from this Dairy Queen?
You can place an order for pickup through their online ordering system at https://www.dairyqueen.com/en-us/order/pickup/n/14555/.
What is the contact phone number for this Dairy Queen location?
The phone number to reach Dairy Queen at 5635 Fredericksburg Road is +1 210-614-3970.
Is there a mobile app that offers deals for this Dairy Queen location?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What are some nearby dining options to Dairy Queen at 5635 Fredericksburg Road?
Nearby dining options include Mi Sazon de Jalisco Mobil, a Mexican restaurant, and Bayseas Food Truck, a seafood food truck, for customers looking to try different cuisines before or after their visit.
Where can I find nearby car services when visiting Dairy Queen on Fredericksburg Road?
Near Dairy Queen, you can find Shell for fuel and convenience items, Jiffy Lube for automotive services, and Tommy's Express® Car Wash to clean your vehicle.
Are there any medical facilities close to this Dairy Queen location?
Yes, nearby medical facilities include Lasik Eye Institute for eye care, Baptist M&S Imaging medical center, and Pasteur Plaza Surgery Center among others.
What are the categories of business that Dairy Queen at 5635 Fredericksburg Road falls under?
This Dairy Queen location is categorized as a Fast Food Restaurant and an Ice Cream Shop.