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Dairy Queen

3.9
(1405 reviews)

Business Details

7922 Culebra Road, San Antonio, TX
78251, United States
(210) 521-0882

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
7922 Culebra Road, San Antonio, TX
78251, United States

Hours

Reviews

3.9
1,405 reviews
5 stars
676
4 stars
309
3 stars
151
2 stars
88
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of employees being dismissive or condescending.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders, food freshness, and issues with ice cream consistency.

Wait Times

Customers frequently mentioned long wait times, particularly in the drive-thru, leading to melted ice cream and frustration.

Cleanliness

The restaurant was noted for being clean, but some customers pointed out issues with the atmosphere and comfort, especially regarding temperature.
  • PS
    Pamela Stivers
    3 days ago
    4.0
    There was a long line and it took about 15 minutes to place my order. 3:00 may not be a good time to go to DQ.
  • GG
    GinaLaBruja
    3 days ago
    1.0
    So the free burger is through the app ,but the app is not working and the store manager can't do anything about it..drove 30 miles for nothing
  • MH
    mike hernandez
    Feb 21, 2026
    5.0
    Just dropped by near closing time to pick up a couple blizzard in DQ. Thru thru line was long. Inside no line. Was in and out in 5 min.
  • VF
    Valeria Frausto
    Feb 19, 2026
    1.0
    Rudest workers ever! All young kids working just standing around on their phone talking about all the customers . Even the manager is engaging in it. The manager has a cross tattoo on his neck. A customer came in and told them his food was cold and everyone there was just mocking and laughing at him after he left. The girls are just sitting there laughing .
  • AM
    April Manzello
    Feb 12, 2026
    1.0
    I came up here because I was given a birthday reward and the management told me they no longer use the red app. That I had to download the new app he didn’t even wish me a happy birthday or say let me still honor your birthday reward and I had planned on buying a couple of more meals. There was no empathy at all, which I think is sad. They had just let me use that app last week and I get it things change, but the fact that he didn’t even apologize or say happy birthday. Let me take care of that for you that really turned me off so I will not be returning, which is sad because I’ve been coming there for over 20 years.

Brand Certified Facts from Dairy Queen

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Certified March 01, 2026Yext Knowledge Graph
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