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Dairy Queen

3.8
(1596 reviews)

Business Details

4907 Old Seguin Road, San Antonio, TX
78219, United States
(210) 661-7481

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
4907 Old Seguin Road, San Antonio, TX
78219, United States

Hours

Reviews

3.8
1,596 reviews
5 stars
772
4 stars
317
3 stars
195
2 stars
96
1 star
216

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, with some experiencing order mix-ups and unprofessional behavior from staff.

Food Quality

While some customers praised the food quality, others complained about cold or poorly prepared items, including issues with freshness and incorrect orders.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant, with mentions of a dirty dining area and unpleasant odors.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others noted rudeness and lack of professionalism.
  • AB
    Aundeen Butz
    1 day ago
    1.0
    You have to have a code to get into the women's but not the men's and I asked why and the lady said they took it off the mens. I think it's sexist and will not return.
  • RM
    Rick Morin
    Feb 19, 2026
    1.0
    Drive thru took 40mins and still got my other wrong. Wasted almost my whole lunch time
  • ZW
    Zariah Woodkins
    Feb 15, 2026
    1.0
    There is a young man with a smell for one.The manger picks on children and it’s very disrespectful. the food is mid ….i do not recommend this place chick-fil-a is better!!
  • BL
    Brittany Leigh
    Feb 8, 2026
    2.0
    The food is dairy queen food. It's up to the standard of what dairy queen is. But the service of this location is pretty bad. Extreme incompetence. Their order taker did not input the order correctly, so they prepared it in the kitchen wrong. So when I brought it back to be prepared correctly, the manager said that the food wasn't prepared wrong because it matched the receipt. But the receipt was wrong because the order taker made the mistake. And the women's bathroom (and only the women's bathroom) has a keypad lock...that seems very suspicious (i.e., human trafficking??)
  • EE
    Elizabeth
    Feb 3, 2026
    5.0
    Went thru drive thru even though it looked pretty busy. Birdie was very friendly and gave service with a smile.my order actually came out pretty quick, but my hamburger patty should’ve been hotter. Would be nice if DQ would warm up the bun!

Frequently Asked Questions About Dairy Queen

What type of food does Dairy Queen at 4907 Old Seguin Road specialize in?

Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen in San Antonio?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.

Brand Certified Facts from Dairy Queen

This information is certified by Dairy Queen and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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