Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.
Wait Times
Many customers reported excessively long wait times for food and ice cream, often exceeding 30 minutes, leading to frustration.
Food Quality
The quality of food is inconsistent; while some customers enjoyed their meals, others reported issues with cold or poorly prepared food.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unpleasant odors.
Employee Behavior
There are complaints about employees arguing and being unprofessional in front of customers, impacting the overall dining experience.
ES
Elias Sanchez
5 days ago
5.0
The quality of food was great and the wait time for drive thru was quick.
TS
Tim Stratton
Nov 16, 2025
2.0
Hope that you're not thirsty for water. 3.50 for a glass of water
FW
Fuqawf withmariax
Oct 31, 2025
5.0
Samya was helpful and patient. I had menu questions a d found that she was knowledgeable and the exact person to ask.
She kept smiling even when another employee complained about my order request. I appreciate her being there. She deserves better than whatever you are paying her.
And she is worth it for more than just her customer service. She was helpful and suggestive and got the up-sale.. please treat her right. She is a great employee from what I have observed on several visits here.
Thanks Samya 🌹 . 🖖
MD
Michael Durham
Oct 25, 2025
1.0
Just wanted to stop by and grab a Medium Caramel Sundae, it took so long that I decided to drive down the road to McDs. Go somewhere else for your quick night snack, this place doesn’t fit the quick part.
VM
Veronica murphy
Sep 30, 2025
5.0
I want to give a 5 but we dont come for the food but only for ice cream and its fantastic.
What are the operating hours of Dairy Queen in San Antonio?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Where is Dairy Queen located in San Antonio?
Dairy Queen is located at 4907 Old Seguin Road, San Antonio, TX 78219, United States.
How can I place a pickup order at Dairy Queen San Antonio?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/14553/.
Is there a mobile app to get exclusive deals for Dairy Queen in Texas?
Yes, you can download the DQ Texas App for exclusive deals from https://dqtexas.com/mobile-app/.
What are some nearby dining options around Dairy Queen at 4907 Old Seguin Road?
Nearby dining options include La Parrillada (a Tex-Mex and Mexican restaurant), WINGIT (a chicken wings restaurant), La Popular Mexican Restaurant, and Makai.
If I'm visiting Dairy Queen, what beauty and personal care services are close by?
Nearby beauty and personal care services include Curls & Polish nail salon and beauty salon, and Fashion Barbershop.
Where can I do some shopping near Dairy Queen in San Antonio?
You can visit Preciosa Bridal for bridal and clothing needs, and Roses and Love Flower Shop for flowers and gifts nearby.
Are there any nearby car-related services near Dairy Queen at 4907 Old Seguin Road?
Yes, nearby automotive services include Dean's Used Cars, Ken Camp's Auto World, Car Solutions for auto repairs, and Brothers Auto Glass for windshield installation and repair.
Can visitors to Dairy Queen easily access local landmarks or religious sites nearby?
Yes, Springfield Manor Apartments and Springfield Manor are close landmarks, and for religious visits, La Luz Del Mundo Kirby, TX church and Iglesia La Luz del Mundo temple are nearby.