Dairy Queen

3.8
1575 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
4907 Old Seguin Road, San Antonio, TX
78219, United States

Hours

Reviews

3.8
1,575 reviews
5 stars
762
4 stars
315
3 stars
195
2 stars
95
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and helpful, others are criticized for rudeness and lack of professionalism.

Wait Times

Many customers reported excessively long wait times for food and ice cream, often exceeding 30 minutes, leading to frustration.

Food Quality

The quality of food is inconsistent; while some customers enjoyed their meals, others reported issues with cold or poorly prepared food.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unpleasant odors.

Employee Behavior

There are complaints about employees arguing and being unprofessional in front of customers, impacting the overall dining experience.
  • ES
    Elias Sanchez
    5 days ago
    5.0
    The quality of food was great and the wait time for drive thru was quick.
  • TS
    Tim Stratton
    Nov 16, 2025
    2.0
    Hope that you're not thirsty for water. 3.50 for a glass of water
  • FW
    Fuqawf withmariax
    Oct 31, 2025
    5.0
    Samya was helpful and patient. I had menu questions a d found that she was knowledgeable and the exact person to ask. She kept smiling even when another employee complained about my order request. I appreciate her being there. She deserves better than whatever you are paying her. And she is worth it for more than just her customer service. She was helpful and suggestive and got the up-sale.. please treat her right. She is a great employee from what I have observed on several visits here. Thanks Samya 🌹 . 🖖
  • MD
    Michael Durham
    Oct 25, 2025
    1.0
    Just wanted to stop by and grab a Medium Caramel Sundae, it took so long that I decided to drive down the road to McDs. Go somewhere else for your quick night snack, this place doesn’t fit the quick part.
  • VM
    Veronica murphy
    Sep 30, 2025
    5.0
    I want to give a 5 but we dont come for the food but only for ice cream and its fantastic.

Frequently Asked Questions About Dairy Queen

What type of food does Dairy Queen at 4907 Old Seguin Road specialize in?

Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen in San Antonio?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.