Numerous customers reported long wait times, incorrect orders, and poor customer service, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the food quality, others complained about cold or poorly prepared items, including issues with freshness and cleanliness.
Staff Behavior
Feedback highlighted a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior and lack of training among employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising specific staff members and enjoying the food, particularly ice cream.
SG
Scott Green
5 days ago
4.0
It was a nice place to eat.
OG
oscar gonzalez
5 days ago
1.0
They tell you to pull around the side and have you waiting for ever. It’s happened already 3 times where they do the same thing and have us wait 20min+ for 3 blizzards and fries. Not worth it anymore won’t be going back to do it again
MM
Mariah
Dec 16, 2025
1.0
Had the worst experience here today, ordered 2 meals & was only given the drinks at the window & told to pull around to wait for my food. Once I pulled around there was 2 cars ahead & then someone behind me that ordered after me. The 2 people in front got their orders fine & this dumb lady gave the person behind me my meals !!!! She literally skipped me & they got my food & so I’m sure they just kept getting the next person behind them until I asked & they just said they had a lot of orders but I was already in line for 30 minutes ! Not exaggerating or stretching the time it was exactly 30 minutes ! That’s how I know they gave him my food because I was the only person still stuck in the line & everyone behind me was going around because they already got their food ! They were so careless about it too not even apologetic at all ! My baby was crying & I was getting so stressed because I just wanted to get out of there but no I ended up being there for almost an hour & still no food !!!! I ended up just asking for a refund because it was making me so angry how they weren’t getting me my food but serving everyone behind me ! Literally such a waste of time I hate this place
RS
REM SAUCE
Dec 15, 2025
1.0
Lady seemed very mad, servings were bad, employees not happy, I love DQ with a great passion, and this one made me loose my love for ice cream. They didn’t have my pookies cherry dip, also 4 sprinkles, r u kidding me… also, didn’t mix Oreos good at all in blizzard.
ES
Elias Sanchez
Nov 19, 2025
5.0
The quality of food was great and the wait time for drive thru was quick.
What are the operating hours of Dairy Queen in San Antonio?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.
Where is Dairy Queen located in San Antonio?
Dairy Queen is located at 4907 Old Seguin Road, San Antonio, TX 78219, United States.
How can I place a pickup order at Dairy Queen San Antonio?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/14553/.
Is there a mobile app to get exclusive deals for Dairy Queen in Texas?
Yes, you can download the DQ Texas App for exclusive deals from https://dqtexas.com/mobile-app/.
What are some nearby dining options around Dairy Queen at 4907 Old Seguin Road?
Nearby dining options include La Parrillada (a Tex-Mex and Mexican restaurant), WINGIT (a chicken wings restaurant), La Popular Mexican Restaurant, and Makai.
If I'm visiting Dairy Queen, what beauty and personal care services are close by?
Nearby beauty and personal care services include Curls & Polish nail salon and beauty salon, and Fashion Barbershop.
Where can I do some shopping near Dairy Queen in San Antonio?
You can visit Preciosa Bridal for bridal and clothing needs, and Roses and Love Flower Shop for flowers and gifts nearby.
Are there any nearby car-related services near Dairy Queen at 4907 Old Seguin Road?
Yes, nearby automotive services include Dean's Used Cars, Ken Camp's Auto World, Car Solutions for auto repairs, and Brothers Auto Glass for windshield installation and repair.
Can visitors to Dairy Queen easily access local landmarks or religious sites nearby?
Yes, Springfield Manor Apartments and Springfield Manor are close landmarks, and for religious visits, La Luz Del Mundo Kirby, TX church and Iglesia La Luz del Mundo temple are nearby.