Dairy Queen

3.8
1583 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
4907 Old Seguin Road, San Antonio, TX
78219, United States

Hours

Reviews

3.8
1,583 reviews
5 stars
765
4 stars
317
3 stars
195
2 stars
95
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the food quality, others complained about cold or poorly prepared items, including issues with freshness and cleanliness.

Staff Behavior

Feedback highlighted a mix of friendly and rude staff interactions, with some customers noting unprofessional behavior and lack of training among employees.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, praising specific staff members and enjoying the food, particularly ice cream.
  • SG
    Scott Green
    5 days ago
    4.0
    It was a nice place to eat.
  • OG
    oscar gonzalez
    5 days ago
    1.0
    They tell you to pull around the side and have you waiting for ever. It’s happened already 3 times where they do the same thing and have us wait 20min+ for 3 blizzards and fries. Not worth it anymore won’t be going back to do it again
  • MM
    Mariah
    Dec 16, 2025
    1.0
    Had the worst experience here today, ordered 2 meals & was only given the drinks at the window & told to pull around to wait for my food. Once I pulled around there was 2 cars ahead & then someone behind me that ordered after me. The 2 people in front got their orders fine & this dumb lady gave the person behind me my meals !!!! She literally skipped me & they got my food & so I’m sure they just kept getting the next person behind them until I asked & they just said they had a lot of orders but I was already in line for 30 minutes ! Not exaggerating or stretching the time it was exactly 30 minutes ! That’s how I know they gave him my food because I was the only person still stuck in the line & everyone behind me was going around because they already got their food ! They were so careless about it too not even apologetic at all ! My baby was crying & I was getting so stressed because I just wanted to get out of there but no I ended up being there for almost an hour & still no food !!!! I ended up just asking for a refund because it was making me so angry how they weren’t getting me my food but serving everyone behind me ! Literally such a waste of time I hate this place
  • RS
    REM SAUCE
    Dec 15, 2025
    1.0
    Lady seemed very mad, servings were bad, employees not happy, I love DQ with a great passion, and this one made me loose my love for ice cream. They didn’t have my pookies cherry dip, also 4 sprinkles, r u kidding me… also, didn’t mix Oreos good at all in blizzard.
  • ES
    Elias Sanchez
    Nov 19, 2025
    5.0
    The quality of food was great and the wait time for drive thru was quick.

Frequently Asked Questions About Dairy Queen

What type of food does Dairy Queen at 4907 Old Seguin Road specialize in?

Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen in San Antonio?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sundays.