Customer experiences with service are mixed; while many praised friendly and professional staff, others reported rude behavior and poor service from certain employees.
Cleanliness
The location is frequently noted for its cleanliness, with many customers appreciating the well-maintained dining area and restrooms.
Food Quality
Food quality is inconsistent; while many customers enjoyed their meals, some reported issues with specific items being poorly prepared or not meeting expectations.
Drive-Thru Efficiency
Drive-thru service is generally quick and efficient, although there are occasional complaints about order accuracy and wait times.
Ice Cream Popularity
Dairy Queen's ice cream and treats receive high praise, with many customers expressing their love for the various options available.
TT
Tish
3 days ago
1.0
I’ve been going to this dq since I was little . It is so sad to see it go down hill. Today I had got a birthday treat in the dq app so I drove to dq . When I get there they say they don’t accept that app so I need another one. I ask her why and what I would need to do and this woman very rudely tells me she won’t accept the app coupon to get the other one. So I don’t get the birthday treat even though that was my whole purpose of going. I had another coupon and she sighs loudly grabs it from me and tells me I have to wait because she has to ring it up .Then hands me a tiny cone. I ask for a cup to put my cone in she hands it to me and shuts the window . I won’t be coming here again. If Martha takes your order prepare to be skimped and treated badly.
BH
Benjamin Omar Hernandez
Dec 29, 2025
1.0
Ordered a #1 and this is the burger I got looks like half the patty is missing. Super disappointing! Feel like I wasted my money..
JL
Jimmie Leal
Dec 23, 2025
5.0
Drive through service is always quick and workers are very professional
DL
David Ledezma
Dec 11, 2025
5.0
It was a late visit. But they were timely
XS
Xiomara Solis
Nov 21, 2025
1.0
Pesimo servicio de la manager pedimos 3 conos de chocolate y la nieve estaba echada a perder super agria, dejamos los conos pero no quiso regresar el dinero , la manager dijo es bueno y se dio la vuelta y se fue arrogante , esa no es forma de tratar a los clientes!
What are the operating hours of Dairy Queen at 3436 Culebra Rd in San Antonio?
Dairy Queen at 3436 Culebra Rd is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 11:00 PM.
Where is Dairy Queen located in San Antonio?
It is located at 3436 Culebra Rd, San Antonio, TX 78228, USA.
How can I order food for pickup from this Dairy Queen?
You can order pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/14557/.
Does Dairy Queen offer any mobile app for exclusive deals?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What type of business categories does this Dairy Queen belong to?
This Dairy Queen is categorized as a Fast Food Restaurant and Ice Cream Shop.
What is the main contact number for Dairy Queen at 3436 Culebra Rd?
The main phone number is +1 210-435-8273.
Are there any nearby fast food restaurants around Dairy Queen on Culebra Rd?
Yes, nearby fast food restaurants include another Dairy Queen location, McDonald's, and Whataburger, all within the vicinity for convenient dining options.
Can I find gas stations near Dairy Queen on Culebra Rd?
Several gas stations such as Shell, Valero, and Circle K are located nearby, making it easy to refuel before or after your visit.
What other dining options are close to Dairy Queen at 3436 Culebra Rd?
You can enjoy other restaurants nearby like Los Daniels Food Truck, Fred's Fish Fry, and El Canelo #7 Mexican Grill for a variety of cuisines.
Are there any child care or educational facilities near Dairy Queen?
Yes, Happy Child Childcare & Learning preschool is nearby, which could be useful for families visiting the area.