Dairy Queen

3.6
1262 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
9726 Perrin Beitel Road, San Antonio, TX
78217, United States

Hours

Reviews

3.6
1,262 reviews
5 stars
534
4 stars
231
3 stars
162
2 stars
92
1 star
243

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers frequently reported issues with food quality, including overcooked items, incorrect orders, and unsatisfactory presentation.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
  • JH
    Jennifer Love hewit
    2 days ago
    1.0
    I was as the table with my friends when a short Mexican boy came up, he was kind but he smelled really bad, it was so bad I had to ask the nice lady Tasha to change my drink because the top smelled like him, please make sure if he’s working with customers that he smells better also he had food in he’s teeth.
  • JR
    Jynned A. Ruiz
    Dec 17, 2025
    1.0
    Drive thru was slow, chicken was small, overcooked and tasted like the oil is old, drink was watered down, and I was not given napkins or ketchup.
  • HB
    hello Birb
    Dec 12, 2025
    1.0
    If I could give 0 stars I would, the staff are so rude (especially the Hispanic girl with braces), it seems they're always out of almost any blizzard, the girl with the braces is always short with me and so rude, if I had a different dq near me, I would never go here again, I hate that dq (the place that should be friendly) is so rude and such a hateful atmosphere. They never even do the ice-cream the way you're supposed to. 0/10 would NEVER recommend (p.s the picture is my hunger buster today, took 1 bite and was absolutely disappointed, it was burnt and smashed, ended up getting a refund bc im not paying for food I dont even wanna finish...)
  • RP
    Robt P
    Dec 9, 2025
    5.0
    Ordered the Jalitos Burger meal. Perfection! I’ve ordered this particular meal dozens of times. This by far was the best. Gordon is the best cook I’ve had.
  • EE
    elisha
    Dec 4, 2025
    5.0
    I seriously have to shout out this Dairy Queen! We called so many locations around San Antonio and everyone was either super rude or said same-day cakes weren’t possible. This location was the complete opposite — they were so friendly, so helpful, and they made our cake the same day without any attitude at all. The cake turned out delicious and honestly exceeded our expectations. Thank y’all for saving the day and giving us such great service. We’ll definitely be coming back

Frequently Asked Questions About Dairy Queen

What type of food does Dairy Queen at 9726 Perrin Beitel Road in San Antonio serve?

Dairy Queen serves soft-serve ice cream, signature shakes, classic burgers, and fries as a fast-food chain.

What are the operating hours for this Dairy Queen location?

The Dairy Queen is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.